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Journal of Organizational Computing Volume 5, 1995 - Issue 3: Economics of Information Systems
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Original Articles

An empirical study of the business value of the U.S. airlines’ computerized reservations systems

Rajiv D. Banker University of Minnesota
&
Holly H. Johnston Assistant Professor of Accounting, School of Management, Boston University, 704 Commonwealth Ave., Boston, MA, 02215
Pages 255-275 | Published online: 04 Nov 2009

Citations (9)

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Read on this site (3)

Nicholas Roberts & Jennifer E. Gerow. (2020) Connecting the Role of the Information Technology Function to its Contribution to the Organization. Journal of Organizational Computing and Electronic Commerce 30:2, pages 150-168.
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JamshedJ. Mistry. (2004) Comparison of the Balanced Scorecard Perspectives for eCommerce Companies. The Journal of Cost Analysis & Management 6:2, pages 79-99.
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JamshedJ. Mistry & Joe Zhu. (2003) Strategic and Transactional Use of Information Technology in Banking. The Journal of Cost Analysis & Management 5:2, pages 1-22.
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Articles from other publishers (6)

Andreea Barbu, Gheorghe Militaru, Cristina Petronela Simion & Georgiana Moiceanu. (2019) Investigating how online shopping platform users contribute to improving the businesses’ performance: empirical evidence from Romania. Proceedings of the International Conference on Business Excellence 13:1, pages 373-384.
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Jorge A. Romero. 2014. Approaches and Processes for Managing the Economics of Information Systems. Approaches and Processes for Managing the Economics of Information Systems 82 90 .
Nigel Melville, Vijay Gurbaxani & Kenneth Kraemer. (2007) The productivity impact of information technology across competitive regimes: The role of industry concentration and dynamism. Decision Support Systems 43:1, pages 229-242.
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Katherine A. Duliba, Robert J. Kauffman & Henry C. Lucas. (2001) Appropriating Value from Computerized Reservation System Ownership in the Airline Industry. Organization Science 12:6, pages 702-728.
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Nigel P. Melville, Vijay Gurbaxani & Kenneth L. Kraemer. (2005) IT Business Value and Industry Effects: The Role of the Competitive Environment. SSRN Electronic Journal.
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Raymond G. Sin, Ramnath K. Chellappa & Sivaramakrishnan Siddarth. (2011) Pricing Strategy and Technology Choices: An Empirical Investigation of 'Everyday Low Price' in the Domestic US Airline Sector. SSRN Electronic Journal.
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