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Asia Pacific Journal of Tourism Research Volume 19, 2014 - Issue 2
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Articles

Positive and Negative Word of Mouth about Restaurants: Exploring the Asymmetric Impact of the Performance of Attributes

Ziqiong ZhangSchool of Management, Harbin Institute of Technology, HarbinPeople's Republic of ChinaCorrespondence[email protected]
[email protected]
,
Zili ZhangSchool of Management, Harbin Institute of Technology, HarbinPeople's Republic of China
&
Rob LawSchool of Hotel and Tourism Management, Hong Kong Polytechnic University, Hong Kong
Pages 162-180 | Published online: 22 Oct 2012

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Edward Shih-Tse Wang, Jia-Yi Lin & Yu-Ting Liao. (2023) The Effects of Positive Valence and Intensity of Word-Of-Mouth and Advertising on Forming Beer Brand Equity and Purchase Intentions. Journal of Food Products Marketing 29:8-9, pages 255-269.
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Zhuo Li, Chantel Chan, Yi-Fan Chen, Wilco Wai Hung Chan & Ut Lon Im. (2023) Millennials’ Hotel Restaurant Visit Intention: An Analysis of Key Online Opinion Leaders’ Digital Marketing Content. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-30.
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Carimo Rassal, Antónia Correia & Francisco Serra. (2023) Understanding Online Reviews in All-Inclusive Hotels Servicescape: A Fuzzy Set Approach. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-28.
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Daniela Buzova, Silvia Sanz-Blas & Amparo Cervera-Taulet. (2019) Does culture affect sentiments expressed in cruise tours’ eWOM?. The Service Industries Journal 39:2, pages 154-173.
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Nien-Te Kuo, Yi-Sung Cheng, Kuo-Chien Chang & Li-Yueh (Lily) Chuang. (2018) The Asymmetric Effect of Tour Guide Service Quality on Tourist Satisfaction. Journal of Quality Assurance in Hospitality & Tourism 19:4, pages 521-542.
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Nien-Te Kuo, Yi-Sung Cheng, Kuo-Chien Chang & Shih-Ming Hu. (2018) Assessing the asymmetric impact of interpretation environment service quality on museum visitor experience and post-visit behavioral intentions: a case study of the National Palace Museum. Asia Pacific Journal of Tourism Research 23:7, pages 714-733.
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Hailian Qiu, Cathy Hsu, Minglong Li & Boyang Shu. (2018) Self-drive tourism attributes: influences on satisfaction and behavioural intention. Asia Pacific Journal of Tourism Research 23:4, pages 395-407.
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Qiwei Gan, Bo H. Ferns, Yang Yu & Lei Jin. (2017) A Text Mining and Multidimensional Sentiment Analysis of Online Restaurant Reviews. Journal of Quality Assurance in Hospitality & Tourism 18:4, pages 465-492.
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Chen Chen, Huawen Shen & Daisy X.F. Fan. (2015) Hai Di Lao Hot Pot: From Employee Stimulation to Service Innovation. Journal of China Tourism Research 11:3, pages 337-348.
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Lawrence Hoc Nang Fong, Norman Au & Rob Law. (2015) Recent Research in Asia Pacific: The Case of a Professionally Affliated Journal. Journal of Travel & Tourism Marketing 32:3, pages 161-179.
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