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Articles

Examining the Effect of Tour Guide Performance, Tourist Trust, Tourist Satisfaction, and Flow Experience on Tourists' Shopping Behavior

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Yajun Jiang, Longfang Huang, Yu Guo, Qin Yang, Haixia Li, Huiling Zhou & Ke Wu. (2023) The Relationship Between Fear of COVID-19 and Psychological Distress in Tour Guides: The Mediating Role of Job Insecurity and the Moderating Role of Psychological Resilience. Psychology Research and Behavior Management 16, pages 3107-3119.
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Daminda Sumanapala, Isabelle D. Wolf & Betty Weiler. (2023) Enhancing Tour Guide Training for Delivering Nature-Based Tourism Experiences in a Developing Country. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-25.
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Kourosh Esfandiar, Majid Rahmani Seryasat & Metin Kozak. (2023) To shop or not to shop while traveling? Exploring the influence of shopping mall attributes on overall tourist shopping satisfaction. Tourism Recreation Research 0:0, pages 1-16.
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Sayed Darwish Elgarhy & Mohamed Abou-Shouk. (2022) The Influence of Co-Creation and Subjective Norms on Customer Loyalty: Customer Satisfaction as a Mediator. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-21.
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Omid Behboodi, Masoomeh Arabshahi & Sarbaz Danishwar. (2022) Investigating the Impact of Tourism Destination Brand Equity on Trust, Satisfaction and Loyalty to Destination Brand (Case Study: Bamyan-Afghanistan). Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-31.
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Rongteng (Renata) Zhang & Azmawani Abd Rahman. (2022) Dive in the flow experience: millennials’ tech-savvy, satisfaction and loyalty in the smart museum. Current Issues in Tourism 25:22, pages 3694-3708.
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Ekkapong Cheunkamon, Sajjakaj Jomnonkwao & Vatanavongs Ratanavaraha. (2022) Impacts of Tourist Loyalty on Service Providers: Examining the Role of the Service Quality of Tourism Supply Chains, Tourism Logistics, Commitment, Satisfaction, and Trust. Journal of Quality Assurance in Hospitality & Tourism 23:6, pages 1397-1429.
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Nour Salah Al-Okaily. (2022) A Model for Tour Guide Performance. International Journal of Hospitality & Tourism Administration 23:6, pages 1077-1101.
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Tianyu Fu, Shuhao Li, Jie Xu, Min Liu & Kaiyue Yu. (2022) Exploring antecedents and consequences of tourists’ perceived relationship investment from new perspectives in the tour group context. Asia Pacific Journal of Tourism Research 27:9, pages 925-939.
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Lan-Anh Phan Tran & Ting-Yueh Chang. (2022) What Makes Customers Loyal to an Online Booking Brand? The Effects of Online Brand Experience and Brand Attachment. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-28.
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Mohammad M. Alazaizeh, Malek M. Jamaliah, Yahya A. Alzghoul & John T. Mgonja. (2022) Tour Guide and Tourist Loyalty Toward Cultural Heritage Sites: A Signaling Theory Perspective. Tourism Planning & Development 0:0, pages 1-21.
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Xiang Li & Xiaoyan Yang. (2022) Tourist trust toward a tourism destination: scale development and validation. Asia Pacific Journal of Tourism Research 27:6, pages 562-580.
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Wan Aniq Syakier & Mohd Hafiz Hanafiah. (2022) Tour Guide Performances, Tourist Satisfaction And Behavioural Intentions: A Study On Tours In Kuala Lumpur City Centre. Journal of Quality Assurance in Hospitality & Tourism 23:3, pages 597-614.
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Carl Cater, Tahir Albayrak, Meltem Caber & Steve Taylor. (2021) Flow, satisfaction and storytelling: a causal relationship? Evidence from scuba diving in Turkey. Current Issues in Tourism 24:12, pages 1749-1767.
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Allan De Guzman, Jean Krystal Bollozos, Lyka De Los Santos, Eunice Marie Monton & Alyssa Krista Selosa. (2021) Genuineness Matters in Tourism: A Phenomenology of Filipino Travel Management Students’ Emotional Experiences of Tour Guides’ Verbalized Hospitality during Destination Immersion. Journal of Quality Assurance in Hospitality & Tourism 22:3, pages 267-292.
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Montserrat Crespi-Vallbona. (2021) Satisfying experiences: guided tours at cultural heritage sites. Journal of Heritage Tourism 16:2, pages 201-217.
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Hung-Che Wu, Xiaolian Chen & Ching-Chan Cheng. (2021) Relationships between experiential cultural distance, experiential relationship quality and experiential future intentions: the case of Mainland Chinese tourists. Journal of Tourism and Cultural Change 19:2, pages 250-273.
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Andriani Kusumawati, Humam Santosa Utomo, Suharyono Suharyono & Sunarti Sunarti. (2021) The antecedents of behavioural intention for island tourism across traveller generations: a case of Bali. Leisure/Loisir 45:1, pages 53-74.
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Fernando Martin Y. Roxas, John Paolo R. Rivera & Eylla Laire M. Gutierrez. (2020) Framework for creating sustainable tourism using systems thinking. Current Issues in Tourism 23:3, pages 280-296.
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Mohammad M. Alazaizeh, Malek M. Jamaliah, John T. Mgonja & Abdelkader Ababneh. (2019) Tour guide performance and sustainable visitor behavior at cultural heritage sites. Journal of Sustainable Tourism 27:11, pages 1708-1724.
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Pei-Hua Chao, Chia-Pin Yu, Jui-Pang Chang & Ho-chia Chueh. (2019) Effectiveness of family-oriented interpretive media with different design characteristics: A study of family visitors’ satisfaction on the worksheets of a botanical garden. Applied Environmental Education & Communication 18:4, pages 331-349.
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Shu-Ning Zhang, Yong-Quan Li, Chih-Hsing Liu & Wen-Qi Ruan. (2019) How does authenticity enhance flow experience through perceived value and involvement: the moderating roles of innovation and cultural identity. Journal of Travel & Tourism Marketing 36:6, pages 710-728.
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Duygu Yetgin & Serap Benligiray. (2019) The effect of economic anxiety and occupational burnout levels of tour guides on their occupational commitment. Asia Pacific Journal of Tourism Research 24:4, pages 333-347.
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Jinsoo Hwang & JungHoon (Jay) Lee. (2019) A strategy for enhancing senior tourists’ well-being perception: focusing on the experience economy. Journal of Travel & Tourism Marketing 36:3, pages 314-329.
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Yi-Sung Cheng, Nien-Te Kuo, Kuo-Chien Chang & Chien-Hsu Chen. (2019) How a Tour Guide Interpretation Service Creates Intention to Revisit for Tourists from Mainland China: The Mediating Effect of Perceived Value. Journal of China Tourism Research 15:1, pages 84-104.
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Nien-Te Kuo, Yi-Sung Cheng, Kuo-Chien Chang & Li-Yueh (Lily) Chuang. (2018) The Asymmetric Effect of Tour Guide Service Quality on Tourist Satisfaction. Journal of Quality Assurance in Hospitality & Tourism 19:4, pages 521-542.
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Sebahattin Emre Dilek & Nur Kulakoglu Dilek. (2018) Real-life escape rooms as a new recreational attraction: the case of Turkey. Anatolia 29:4, pages 495-506.
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Erkan Sezgin & Burak Duz. (2018) Testing the proposed “GuidePerf” scale for tourism: performances of tour guides in relation to various tour guiding diplomas. Asia Pacific Journal of Tourism Research 23:2, pages 170-182.
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Vikas Kumar & Arun Kumar Kaushik. (2017) Achieving destination advocacy and destination loyalty through destination brand identification. Journal of Travel & Tourism Marketing 34:9, pages 1247-1260.
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Eny Endah Pujiastuti, Umar Nimran, S. Suharyono & Andriani Kusumawati. (2017) The antecedents of behavioral intention regarding rural tourism destination. Asia Pacific Journal of Tourism Research 22:11, pages 1169-1181.
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Sheng-Hshiung Tsaur, Chih-Hung Wang, Chang-Hua Yen & Hsueh-Hung Liu. (2017) Relationship between the arrangement of shopping activities and consumer prepurchase perceptions of group package tours. Asia Pacific Journal of Tourism Research 22:7, pages 758-770.
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Afiya Holder & Lisa Ruhanen. (2017) Identifying the relative importance of culture in Indigenous tourism experiences: netnographic evidence from Australia. Tourism Recreation Research 42:3, pages 316-326.
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Selira Kotoua & Mustafa Ilkan. (2017) Online tourism destination marketing in Kumasi Ghana. Asia Pacific Journal of Tourism Research 22:6, pages 666-680.
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Jui-Chang Cheng, Chien-Yu Chen, Chang-Hua Yen & Hsiu-Yu Teng. (2017) Building customer satisfaction with tour leaders: the roles of customer trust, justice perception, and cooperation in group package tours. Asia Pacific Journal of Tourism Research 22:4, pages 395-407.
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Jui-Chang Cheng, Cheng-Shiung Wu, Chang-Hua Yen & Chien-Yu Chen. (2016) Tour Leader Attachment and Customer Citizenship Behaviors in Group Package Tour: The Role of Customer Commitment. Asia Pacific Journal of Tourism Research 21:6, pages 642-657.
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Nien-Te Kuo, Kuo-Chien Chang, Yi-Sung Cheng & Jui-Chou Lin. (2016) Effects of Tour Guide Interpretation and Tourist Satisfaction on Destination Loyalty in Taiwan’s Kinmen Battlefield Tourism: Perceived Playfulness and Perceived Flow as Moderators. Journal of Travel & Tourism Marketing 33:sup1, pages 103-122.
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Dan Zhu, Honggang Xu & Lu Jiang. (2016) Behind Buying: The Chinese Gaze on European Commodities. Asia Pacific Journal of Tourism Research 21:3, pages 293-311.
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Yong-Ki Lee, Sally Kim, Moon-Hyun Son & Min-Seong Kim. (2015) Linking Organizational Justice to Job Performance: Evidence from the Restaurant Industry in East Asia. Asia Pacific Journal of Tourism Research 20:sup1, pages 1527-1544.
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Lawrence Hoc Nang Fong, Norman Au & Rob Law. (2015) Recent Research in Asia Pacific: The Case of a Professionally Affliated Journal. Journal of Travel & Tourism Marketing 32:3, pages 161-179.
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Anne Hardy, Richard J. Buning, Patrick Boudreau & Jeffrey Thomas. (2023) When flow meets business: A study of mountain biking. Annals of Tourism Research Empirical Insights 4:2, pages 100102.
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Onur Kızılcık & Kemal Birdir. (2023) Determining the factors influencing tourist souvenir expenditure: The case of Turkey. Turyzm/Tourism, pages 29-41.
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Burak Düz. 2023. Critical Social Challenges in the Tourism Industry. Critical Social Challenges in the Tourism Industry 100 124 .
Keheng Xiang, Yang Cao, Guanghui Qiao & Wenyao Li. (2023) Glamping: An exploration of emotional energy and flow experiences in interaction rituals. Tourism Management Perspectives 48, pages 101149.
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Ashikur Rahman Avi. (2023) Issues Affecting Tourists' Satisfaction at Saint Martin Island, Bangladesh: Empirical Evidence and Suggestions. Tourism in Marine Environments 18:1, pages 1-17.
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Cenk Murat KOÇOĞLU & Merve YILDIRIM KALEM. (2023) TURİST REHBERİ PERFORMANSININ TURİST MEMNUNİYETİ VE DESTİNASYON SADAKATİ ÜZERİNE ETKİSİ: UZAK DOĞULU TURİSTLER ÜZERİNDE BİR UYGULAMATHE IMPACT OF TOUR GUIDE'S PERFORMANCE ON TOURIST SATISFACTION AND DESTİNATİON LOYALTY: A STUDY ON FAR EASTERN TOURİSTS. Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 10:2, pages 858-881.
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Swechchha Subedi & Marketa Kubickova. (2023) Tourists’ Compliance With Public Policy and Government Trust: An Application of Protection Motivation Theory. Cornell Hospitality Quarterly.
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Fiona X. Yang, Ying Li, Xiaotong Li & Jia Yuan. (2022) The beauty premium of tour guides in the customer decision-making process: An AI-based big data analysis. Tourism Management 93, pages 104575.
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Alexander Kofi Preko. (2019) The impact of tour services on international tourist satisfaction in Elmina, Ghana. International Journal of Tourism Cities 6:4, pages 1129-1147.
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Meltem Caber, Caner Ünal, Aslıhan Dursun Cengizci & Aylin Güven. (2019) Conflict management styles of professional tour guides: A cluster analysis. Tourism Management Perspectives 30, pages 89-97.
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Chang-Hua Yen, Sheng-Hshiung Tsaur & Cheng-Hsien Tsai. (2018) Tour leaders’ job crafting: Scale development. Tourism Management 69, pages 52-61.
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Minseong Kim & Brijesh Thapa. (2018) Perceived value and flow experience: Application in a nature-based tourism context. Journal of Destination Marketing & Management 8, pages 373-384.
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Ying Wang, Aishath Shakeela, Anna Kwek & Catheryn Khoo-Lattimore. 2018. Managing Asian Destinations. Managing Asian Destinations 3 19 .
Hiran Roy, C. Michael Hall & Paul W. Ballantine. (2017) Trust in local food networks: The role of trust among tourism stakeholders and their impacts in purchasing decisions. Journal of Destination Marketing & Management 6:4, pages 309-317.
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Enrique Marinao Artigas, Coro Chasco Yrigoyen, Eduardo Torres Moraga & Cristóbal Barra Villalón. (2017) Determinants of trust towards tourist destinations. Journal of Destination Marketing & Management 6:4, pages 327-334.
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Haipeng Jin, Gianna Moscardo & Laurie Murphy. (2017) Making sense of tourist shopping research: A critical review. Tourism Management 62, pages 120-134.
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