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Articles

The impact of CSR satisfaction on destination loyalty: a study of MICE travelers in Thailand

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Mona Fairuz Ramli, Nurwati Badarulzaman & Samshul Amry Abdul Latif. (2023) STUDY ON THE NEXUS OF CSR AND SOCIAL MEDIA ENGAGEMENT ON TOURIST DESTINATION LOYALTY IN SUSTAINABLE DEVELOPMENT NATURE-BASED TOURISM. PLANNING MALAYSIA 21.
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Elaheh Mohammadi, Gianluca Vagnani & Hossein Maleki. (2023) Corporate social responsibility and satisfaction in service industries: a systematic review and integrative framework. Society and Business Review 18:2, pages 363-397.
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Dinh Toan Nguyen, Khanh Van Bach, Khanh Linh Bui, Ngoc Mai Tran & Hoang Ngan Le. (2022) The Relationship Between Corporate Social Responsibility and Customer Loyalty. International Journal of Customer Relationship Marketing and Management 13:1, pages 1-16.
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Arun Madanaguli, Shalini Srivastava, Alberto Ferraris & Amandeep Dhir. (2021) Corporate social responsibility and sustainability in the tourism sector: A systematic literature review and future outlook. Sustainable Development 30:3, pages 447-461.
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Waris Ali, Yu Danni, Badar Latif, Rehana Kouser & Saleh Baqader. (2021) Corporate Social Responsibility and Customer Loyalty in Food Chains—Mediating Role of Customer Satisfaction and Corporate Reputation. Sustainability 13:16, pages 8681.
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Khawaja Fawad Latif. (2021) Recipes for customer loyalty: a cross-country study of the hotel industry. International Journal of Contemporary Hospitality Management 33:5, pages 1892-1916.
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Eneko Ibarnia, Lluís Garay & Antonio Guevara. (2020) Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review. Sustainability 12:23, pages 10125.
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Khawaja Fawad Latif, Andrea Pérez & Umar Farooq Sahibzada. (2020) Corporate social responsibility (CSR) and customer loyalty in the hotel industry: A cross-country study. International Journal of Hospitality Management 89, pages 102565.
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Bongkosh Rittichainuwat, Eric Laws, Rengson Maunchontham, Suphaporn Rattanaphinanchai, Sanvicha Muttamara, Kris Mouton, Yueling Lin & Chanatip Suksai. (2020) Resilience to crises of Thai MICE stakeholders: A longitudinal study of the destination image of Thailand as a MICE destination. Tourism Management Perspectives 35, pages 100704.
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