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Original Articles

Revisiting Competencies for Hospitality Management: Contemporary Views of the Stakeholders

Pages 25-32 | Published online: 24 May 2013

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (37)

Jianwen Li, YunYing Zhong, Murat Hancer & Carola Raab. (2023) Job competency expectations for senior living foodservice employees: an analysis of online job postings. Journal of Foodservice Business Research 0:0, pages 1-23.
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Beaula Moyo & Hale Özgit. (2022) Tourism graduate students’ employability skills: Results and implications of a Zimbabwean study. Journal of Psychology in Africa 32:3, pages 268-274.
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Tevfik Demirciftci, Amanda Belarmino, Chih-Chien Chen & Gurel Cetin. (2022) Understanding the Gap between University Revenue Management Courses and the Job Market. Journal of Hospitality & Tourism Education 34:2, pages 78-89.
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W. C. Griffin. (2020) Hospitality faculty: are we meeting the demands of industry?. Journal of Teaching in Travel & Tourism 20:4, pages 262-283.
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Stelios Marneros, George Papageorgiou & Andreas Efstathiades. (2020) Identifying key success competencies for the hospitality industry: the perspectives of professionals. Journal of Teaching in Travel & Tourism 20:4, pages 237-261.
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George Alexakis & Lan Jiang. (2019) Industry Competencies and the Optimal Hospitality Management Curriculum: An Empirical Study. Journal of Hospitality & Tourism Education 31:4, pages 210-220.
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Peter Szende, Nicholas Catalfamo & Arun Upneja. (2019) Benchmarking Hospitality Management Curricula: A Comparison of Top U.S. Programs—A Repeat Study. Journal of Hospitality & Tourism Education 31:3, pages 183-195.
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Hera Oktadiana & Kaye Chon. (2017) Why do we teach what we teach? Perspectives from Asia’s hospitality and tourism program directors. Journal of Teaching in Travel & Tourism 17:4, pages 281-299.
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Hera Oktadiana & Kaye Chon. (2017) Vocational Versus Academic Debate on Undergraduate Education in Hospitality and Tourism: The Case of Indonesia. Journal of Hospitality & Tourism Education 29:1, pages 13-24.
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Julie Nyanjom & Hugh Wilkins. (2016) The Development of Emotional Labor Skill in Food and Beverage Practical Training. Journal of Hospitality & Tourism Education 28:4, pages 178-188.
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Hyounae Min, Nancy Swanger & Dogan Gursoy. (2016) A Longitudinal Investigation of the Importance of Course Subjects in the Hospitality Curriculum: An Industry Perspective. Journal of Hospitality & Tourism Education 28:1, pages 10-20.
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Jean L. Hertzman, Andrew P. Moreo & Paul J. Wiener. (2015) Career Planning Strategies and Skills of Hospitality Management Students. Journal of Human Resources in Hospitality & Tourism 14:4, pages 423-443.
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Evangelia Marinakou & Charalampos Giousmpasoglou. (2015) Stakeholders’ Views on the Development of a Higher Education Hospitality Program in Bahrain: Challenges and Opportunities. Journal of Hospitality & Tourism Education 27:2, pages 85-92.
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Jian Xiao & Stephen Wilkins. (2015) The effects of lecturer commitment on student perceptions of teaching quality and student satisfaction in Chinese higher education. Journal of Higher Education Policy and Management 37:1, pages 98-110.
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Yao-Fen Wang & Chen-Tsang (Simon) Tsai. (2014) Employability of Hospitality Graduates: Student and Industry Perspectives. Journal of Hospitality & Tourism Education 26:3, pages 125-135.
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Jesús Manuel López-Bonilla & Luis Miguel López-Bonilla. (2014) Holistic competence approach in tourism higher education: an exploratory study in Spain. Current Issues in Tourism 17:4, pages 312-326.
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Anastasios Zopiatis, Panayiotis Theodosiou & Panayiotis Constanti. (2014) Quality and Satisfaction With Culinary Education: Evidence From Cyprus. Journal of Hospitality & Tourism Education 26:2, pages 87-98.
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Susan M. Fournier & Elizabeth M. Ineson. (2013) English Proficiency of Non-Native Speakers as a Predictor of First-Year Performance in Undergraduate Hospitality Management Courses. Journal of Hospitality & Tourism Education 25:2, pages 49-56.
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Mohinder Chand Dhiman. (2012) Employers' perceptions about tourism management employability skills. Anatolia 23:3, pages 359-372.
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Amanda Cecil. (2012) A Framework for Service Learning in Hospitality and Tourism Management Education. Journal of Teaching in Travel & Tourism 12:4, pages 313-331.
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Martin Robertson, Olga Junek & Leonie Lockstone-Binney. (2012) Is This for Real? Authentic Learning for the Challenging Events Environment. Journal of Teaching in Travel & Tourism 12:3, pages 225-241.
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Amanda Cecil & Brian Krohn. (2012) The Process of Developing a Competency-Based Academic Curriculum in Tourism Management. Journal of Teaching in Travel & Tourism 12:2, pages 129-145.
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Herve Fournier & ElizabethM. Ineson. (2010) Closing the Gap between Education and Industry: Skills' and Competencies' Requirements for Food Service Internships in Switzerland. Journal of Hospitality & Tourism Education 22:4, pages 33-42.
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BrendanT. Chen & Dogan Gursoy. (2008) Preparing Students for Careers in the Leisure, Recreation, and Tourism Field. Journal of Teaching in Travel & Tourism 7:3, pages 21-41.
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Ning-Kuang Chuang, BenK. Goh, BettyL. Stout & Mary Dellmann-Jenkins. (2007) Hospitality Undergraduate Students' Career Choices and Factors Influencing Commitment to the Profession. Journal of Hospitality & Tourism Education 19:4, pages 28-37.
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Jill Fjelstul. (2007) Competencies and Opportunities for Entry Level Golf and Club Management Careers: Perceptions from the Industry. Journal of Hospitality & Tourism Education 19:3, pages 32-38.
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DaphneA. Jameson. (2007) Embedding Written and Oral Communication Within the Hospitality Curriculum. Journal of Hospitality & Tourism Education 19:1, pages 39-50.
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Dogan Gursoy & Nancy Swanger. (2005) An Industry-Driven Model of Hospitality Curriculum for Programs Housed in Accredited Colleges of Business: Part II. Journal of Hospitality & Tourism Education 17:2, pages 46-56.
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Dogan Gursoy & Nancy Swanger. (2004) An Industry-Driven Model of Hospitality Curriculum for Programs Housed in Accredited Colleges of Business. Journal of Hospitality & Tourism Education 16:4, pages 13-20.
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LeaR. Dopson & RichardF. Tas. (2004) A Practical Approach to Curriculum Development: A Case Study. Journal of Hospitality & Tourism Education 16:1, pages 39-46.
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Emmett Steed & R. Keith Schwer. (2003) Executive Committee Skills and Completing the Learning Cycle in Hospitality Education. Journal of Hospitality & Tourism Education 15:1, pages 43-50.
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Marianna Sigala & Evangelos Christou. (2003) Enhancing and Complementing the Instruction of Tourism and Hospitality Courses Through the Use of On-line Educational Tools. Journal of Hospitality & Tourism Education 15:1, pages 6-15.
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Yunhong Hu, Wei Tu, Li Zhou, Xin Wu & Qi Yan. (2023) Evaluating emotional labor from a career management perspective. Frontiers in Psychology 13.
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Trishna G. Mistry, S. Kyle Hight, Fevzi Okumus & Abraham Terrah. (2021) Managers from heaven: how do hospitality employees describe good managers?. International Hospitality Review 36:1, pages 2-24.
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Carlos Siu Lam. (2020) Informal industry–university partnership in gaming education and research: a case study in Macao. Asian Education and Development Studies 11:1, pages 118-129.
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Ceridwyn King, Juan M. Madera, Lindsey Lee, Enrique Murillo, Tom Baum & David Solnet. (2021) Reimagining attraction and retention of hospitality management talent– A multilevel identity perspective. Journal of Business Research 136, pages 251-262.
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Yudi Marín Álvarez & Héctor L. Bermúdez. (2021) La gestión de la calidad organizacional y las competencias administrativas: una revisión de literatura.. Teuken Bidikay - Revista Latinoamericana de Investigación en Organizaciones, Ambiente y Sociedad 12:18, pages 59-78.
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Simone R. Barakat & Elizabeth K. Wada. (2021) Stakeholder theory in the hospitality field: Insights drawn from a systematic literature review. Hospitality & Society 11:2, pages 183-207.
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Andreia Antunes Moura, Maria do Rosário Campos Mira & Vânia Natércia Costa. 2021. Handbook of Research on Human Capital and People Management in the Tourism Industry. Handbook of Research on Human Capital and People Management in the Tourism Industry 41 72 .
Rahman TEMİZKAN & Orhan YABANCI. (2020) Towards Qualified Human Resources in the Hospitality Industry: A Review of the Hospitality Management Competencies. Ege Akademik Bakis (Ege Academic Review), pages 153-165.
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Rahman TEMİZKAN & Orhan YABANCI. (2020) Towards Qualified Human Resource in the Hospitality Industry: A Review of the Hospitality Management Competencies. Ege Akademik Bakis (Ege Academic Review).
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Konstantinos Tsirkas, Alexandra-Paraskevi Chytiri & Nancy Bouranta. (2020) The gap in soft skills perceptions: a dyadic analysis. Education + Training 62:4, pages 357-377.
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Kijpokin Kasemsap. 2020. Foreign Direct Investments. Foreign Direct Investments 1314 1337 .
Anastasios Zopiatis, Neophytos Lambertides, Christos S. Savva & Antonis L. Theocharous. (2019) Hospitality education and finance courses: An ‘inconvenient’ relationship?. Journal of Hospitality, Leisure, Sport & Tourism Education 24, pages 63-69.
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Mitja Gorenak, Tomi Špindler & Boštjan Brumen. (2019) The Influence of Competencies of Managers on Job Satisfaction of Employees in the Hotel Industry. Organizacija 52:2, pages 81-94.
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Kijpokin Kasemsap. (2018) Hospitality and Tourism Management. International Journal of Tourism and Hospitality Management in the Digital Age 2:2, pages 37-52.
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Anh H. Le, Christine V. McDonald & Helen Klieve. (2018) Hospitality higher education in Vietnam: Voices from stakeholders. Tourism Management Perspectives 27, pages 68-82.
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Xi Y. Leung, Han Wen & Lan Jiang. (2018) What do hospitality undergraduates learn in different countries? An international comparison of curriculum. Journal of Hospitality, Leisure, Sport & Tourism Education 22, pages 31-41.
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Lan Jiang & George Alexakis. (2017) Comparing students' and managers' perceptions of essential entry-level management competencies in the hospitality industry: An empirical study. Journal of Hospitality, Leisure, Sport & Tourism Education 20, pages 32-46.
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Sofia Asonitou & Ourania Vitouladiti. 2017. Strategic Innovative Marketing. Strategic Innovative Marketing 45 53 .
Kijpokin Kasemsap. 2016. Global Dynamics in Travel, Tourism, and Hospitality. Global Dynamics in Travel, Tourism, and Hospitality 283 305 .
Stelios Marneros & Paul Gibbs. (2015) An evaluation of the link between subjects studied in hospitality courses in Cyprus and career success. Higher Education, Skills and Work-Based Learning 5:3, pages 228-241.
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Tanya Ruetzler, William Baker, Dennis Reynolds, Jim Taylor & Brian Allen. (2014) Perceptions of technical skills required for successful management in the hospitality industry—An exploratory study using conjoint analysis. International Journal of Hospitality Management 39, pages 157-164.
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Susan M. Fournier & Elizabeth M. Ineson. (2014) Age, gender and work experience as predictors of success. Education + Training 56:1, pages 59-77.
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Tanya Ruetzler, Jim Taylor, Dennis Reynolds, William Baker & Claire Killen. (2012) What is professional attire today? A conjoint analysis of personal presentation attributes. International Journal of Hospitality Management 31:3, pages 937-943.
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Tanya Ruetzler, Jim Taylor, Dennis Reynolds & William Baker. (2011) Understanding perceptions of professional attributes using conjoint analysis. International Journal of Hospitality Management 30:3, pages 551-557.
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Jungsun (Sunny) Kim, Mehmet Erdem, JeoungWoo Byun & Hwayoung Jeong. (2011) Training soft skills via e‐learning: international chain hotels. International Journal of Contemporary Hospitality Management 23:6, pages 739-763.
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Anastasios Zopiatis. (2010) Is it art or science? Chef's competencies for success. International Journal of Hospitality Management 29:3, pages 459-467.
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Christina G. Chi & Dogan Gursoy. (2009) How to help your graduates secure better jobs? An industry perspective. International Journal of Contemporary Hospitality Management 21:3, pages 308-322.
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Olga Junek, Leonie Lockstone & Judith Mair. (2009) Two Perspectives on Event Management Employment: Student and Employer Insights Into the Skills Required to Get the Job Done!. Journal of Hospitality and Tourism Management 16:1, pages 120-129.
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Judi Brownell. (2008) Leading on land and sea: Competencies and context. International Journal of Hospitality Management 27:2, pages 137-150.
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Mike Raybould & Hugh Wilkins. (2006) Generic Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions. Journal of Hospitality and Tourism Management 13:2, pages 177-188.
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loannis Valachis. (2005) TOURISM EDUCATION AND TRAINING IN GREECE: A CRITICAL ASSESS OF THE ROLE OF GOVERNMENT AND THE PRIVATE SECTOR IN THE PROVISION OF EDUCATION AND TRAINING FOR HOSPITALITY AND/OR TOURISM. Tourism and hospitality management 11:2, pages 121-134.
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Mike Raybould & Hugh Wilkins. (2005) Over qualified and under experienced. International Journal of Contemporary Hospitality Management 17:3, pages 203-216.
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Kay Dimmock, Helen Breen & Maree Walo. (2015) Management Competencies: An Australian Assessment of Tourism and Hospitality Students. Journal of Management & Organization 9:1, pages 12-26.
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Kay Dimmock, Helen Breen & Maree Walo. (2015) Management Competencies: An Australian Assessment of Tourism and Hospitality Students. Journal of Management & Organization 9:1, pages 12-26.
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