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Journal of Hospitality & Tourism Education Volume 33, 2021 - Issue 3: The Impact of COVID-19 on Hospitality and Tourism Education
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Research Article

Online Teaching and Learning Experiences During the COVID-19 Pandemic – A Comparison of Teacher and Student Perceptions

Sut Ieng Leia School of Hospitality Management, Macao Institute for Tourism StudiesCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-2884-8607
, PhDORCID Icon &
Amy Siu Ian Sob Faculty of Business Administration, Integrated Resort and Tourism Management, University of Macau
, PhD
Pages 148-162 | Published online: 07 Apr 2021

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Pimtong Tavitiyaman, Lianping Ren, Jieqi Guan & Kam-Ho Manson Chung. (2023) How Personality Affects Flow Experience and Performance in Online Classes: A Cross-regional Comparison among Hospitality and Tourism Students. Journal of Hospitality & Tourism Education 35:4, pages 333-348.
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Fangzhou Wan & Cathy H.C. Hsu. (2023) ‘Love’ or ‘Hate’? TAM-guided Frameworks of Lecturers’ and Students’ Assessment of Online Teaching/Learning. Journal of China Tourism Research 19:3, pages 517-544.
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Xiaojuan Li, Cora Un In Wong, Lianping Ren & Hongfeng Zhang. (2023) COVID-19 and the Production of Knowledge on Hotel Management. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-26.
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Frederik Jan van der Meulen & Marit de Vries. (2023) A literature review of implementing virtual reality in hospitality education. Research in Hospitality Management 13:1, pages 55-61.
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Supawat Meeprom & Pipatpong Fakfare. (2023) Blended Learning: Examining Must-Have, Hybrid, and Value-Added Quality Attributes of Hospitality and Tourism Education. Journal of Hospitality & Tourism Education 0:0, pages 1-15.
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Jing (Bill) Xu, Pimtong Tavitiyaman, Hyun Jeong Kim & Siu-kam Jamie Lo. (2022) Hospitality and Tourism Higher Education in the Post-COVID Era: Is It Time to Change?. Journal of Hospitality & Tourism Education 34:4, pages 278-290.
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Maryam Nasser AL-Nuaimi, Omar Said Al Sawafi, Sohail Iqbal Malik & Rana Saeed Al-Maroof. (2022) Extending the unified theory of acceptance and use of technology to investigate determinants of acceptance and adoption of learning management systems in the post-pandemic era: a structural equation modeling approach. Interactive Learning Environments 0:0, pages 1-27.
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Lianping Ren, Jieqi Guan & Pimtong Tavitiyaman. (2022) What Frustrates Hospitality Students at the Mandatory Synchronous Online Classes?. Journal of Hospitality & Tourism Education 34:1, pages 2-14.
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Seung-Hyun Lee & Cynthia S. Deale. (2021) Moving to Online Education Virtually Overnight Due to a Pandemic: Perceptions of Hospitality and Tourism Students and Faculty Members. Journal of Hospitality & Tourism Education 33:4, pages 223-241.
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Soobin Seo & Hyun Jeong (Jenny) Kim. (2021) How COVID-19 Influences Hospitality and Tourism Education: Challenges, Opportunities, and New Directions. Journal of Hospitality & Tourism Education 33:3, pages 147-147.
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Ferdinant Alexander, Martin Chrisani Liufeto, Rinto Hasiholan Hutapea, Iswanto  , Zummy Anselmus Dami & Oscard Lumban Tobing. The Impact of the COVID-19 Pandemic on Christian Higher Education in Indonesia: Natural and Moral Evil. Journal of Research on Christian Education 0:0, pages 1-32.
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Pankaj Kumar, Parveen Kumar, Ramesh Kumar Garg, Manoj Panwar & Vaibhav Aggarwal. (2022) A study on teachers' perception towards E-learning adoption in higher educational institutions in India during the COVID-19 pandemic. Higher Education, Skills and Work-Based Learning 13:4, pages 720-738.
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Seyyed Kazem Banihashem, Omid Noroozi, Perry den Brok, Harm J.A. Biemans & Nafiseh Taghizadeh Kerman. (2023) Modeling teachers' and students’ attitudes, emotions, and perceptions in blended education: Towards post-pandemic education. The International Journal of Management Education 21:2, pages 100803.
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H. Kader Şanlıöz-Özgen & Ebru Günlü Küçükaltan. (2023) Distance education at tourism higher education programs in developing countries: Case of Türkiye with a strategic perspective and recommendations. Journal of Hospitality, Leisure, Sport & Tourism Education 32, pages 100419.
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Ankur Gupta, Sahil Sawhney, Ankita Nanda, Mohammad Shabaz & Isaac Ofori. (2023) Transforming Learning to Online Education 4.0 during COVID-19: Stakeholder Perception, Attitude, and Experiences in Higher Education Institutions at a Tier-III City in India. Education Research International 2023, pages 1-11.
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Yafei Shi, Qi Cheng, Jie Gao & Yantao Wei. (2023) Investigating Factors That Influence College Students’ Online Continuous Learning Intention during COVID-19 Epidemic. Investigating Factors That Influence College Students’ Online Continuous Learning Intention during COVID-19 Epidemic.
Antony King Fung Wong, Seongseop (Sam) Kim, Yun Yao (Jennifer) Liu & Nancy Grace Baah. (2023) COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned. Journal of Hospitality & Tourism Research, pages 109634802311560.
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Radosław Malik & Michał Siczek. 2023. Moving Higher Education Beyond Covid-19: Innovative and Technology-Enhanced Approaches to Teaching and Learning. Moving Higher Education Beyond Covid-19: Innovative and Technology-Enhanced Approaches to Teaching and Learning 13 28 .
Ubaldino Sequeira Couto. (2023) Challenges of Organizing Course Live Events During the Covid-19 Pandemic. Event Management 27:1, pages 51-68.
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Xin Zhao & Wenchao Xue. (2023) From online to offline education in the post-pandemic era: Challenges encountered by international students at British universities. Frontiers in Psychology 13.
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Eunice Okyere, Mosese Salusalu, Ramneek Goundar & Kissinger Marfoh. (2022) Online teaching during COVID-19 pandemic in Fiji: challenges, facilitators and improvement strategies. Qualitative Research Journal 23:1, pages 62-82.
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Moisés Rubén Zamora-Ramos, Montserrat Díaz-Méndez & Antonio Chamorro-Mera. (2022) Higher Education Student Complaint Behavior in a Complex Service Ecosystem: A Value Co-creation Perspective. Innovar 33:87, pages 27-41.
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Tomáš Lintner & Klára Šeďová. (2022) Aiming for Active Student Participation in Online University Lessons: A Case Study of Two Teachers During Emergency Remote Teaching. Studia paedagogica 27:2, pages 9-34.
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Tanusree Chakraborty, Harveen Bhandari & Amit Mittal. (2022) Examining teachers’ satisfaction with the new normal in a disruptive online hospitality, travel, and tourism education system. Global Knowledge, Memory and Communication.
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Luke A Fiorini, Anna Borg & Manwel Debono. (2022) Part-time adult students’ satisfaction with online learning during the COVID-19 pandemic. Journal of Adult and Continuing Education 28:2, pages 354-377.
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Faruk Seyitoğlu, Ozan Atsız, Fazıl Kaya & Sedat Taş. (2022) The two-way perspective of tourism undergraduates towards (post-)viral world: The future of tourism, and vocational development and career. Journal of Hospitality, Leisure, Sport & Tourism Education 31, pages 100400.
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Daniel Walter & Theresa Schenker. (2022) Surviving or Thriving? Experiences and job satisfaction of language instructors in the USA during the COVID-19 pandemic. Journal of Language Teaching 2:11, pages 1-14.
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Bjorn Thor Jonsson, Magda Pischetola, Nanna Inie, Mats Daniels & Claus Brabrand. (2022) Student Perspectives on On-site versus Online Teaching throughout the Covid-19 Pandemic. Student Perspectives on On-site versus Online Teaching throughout the Covid-19 Pandemic.
Muhammad Zaheer Asghar, Muhammad Naeem Afzaal, Javed Iqbal & Hafiza Amina Sadia. (2022) Analyzing an Appropriate Blend of Face-to-Face, Offline and Online Learning Approaches for the In-Service Vocational Teacher’s Training Program. International Journal of Environmental Research and Public Health 19:17, pages 10668.
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Maya Khemlani David & Ameer Ali. (2022) Every Challenge is an Opportunity: Teaching Reading in the Post-Pandemic Period. Unisia, pages 27-44.
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Alemayehu Bishaw, Tefera Tadesse, Chris Campbell & Robyn M. Gillies. (2022) Exploring the Unexpected Transition to Online Learning Due to the COVID-19 Pandemic in an Ethiopian-Public-University Context. Education Sciences 12:6, pages 399.
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Dewanto Muhammad Zulqadri, Ali Mustadi & Heri Retnawati. (2022) Digital Safety During Online Learning: What We Do to Protect Our Student?. Jurnal Iqra' : Kajian Ilmu Pendidikan 7:1, pages 178-191.
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Kang-Lin Peng, Pearl M.C. Lin, Jusi Xu & Xin Wang. (2022) Realtime online courses mutated amid the COVID-19 pandemic: Empirical study in hospitality program. Journal of Hospitality, Leisure, Sport & Tourism Education 30, pages 100379.
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Bipithalal Balakrishnan Nair. (2022) Endorsing gamification pedagogy as a helpful strategy to offset the COVID-19 induced disruptions in tourism education. Journal of Hospitality, Leisure, Sport & Tourism Education 30, pages 100362.
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Audrone Dumciene & Jurate Pozeriene. (2022) The Emotions, Coping, and Psychological Well-Being in Time of COVID-19: Case of Master’s Students. International Journal of Environmental Research and Public Health 19:10, pages 6014.
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Ariadna Badea, Nicolae Paun, Cristina Fleseriu & Dragos Paun. (2022) Changing Times: The Impact of Digitalization on the Behavior of Professionals and Their Perception towards Development. Behavioral Sciences 12:5, pages 139.
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Diego Vergara-Rodríguez, Álvaro Antón-Sancho & Pablo Fernández-Arias. (2022) Variables Influencing Professors’ Adaptation to Digital Learning Environments during the COVID-19 Pandemic. International Journal of Environmental Research and Public Health 19:6, pages 3732.
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Matthew T. Apple & Daniel J. Mills. 2022. Transferring Language Learning and Teaching From Face-to-Face to Online Settings. Transferring Language Learning and Teaching From Face-to-Face to Online Settings 1 25 .
Ming Li & Zhonggen Yu. (2022) Teachers’ Satisfaction, Role, and Digital Literacy during the COVID-19 Pandemic. Sustainability 14:3, pages 1121.
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Ahmed H. Ebrahim, Mai Helmy, Ethan Engel, Khaled AlQoud & Husain AlShakoori. 2022. Future of Organizations and Work After the 4th Industrial Revolution. Future of Organizations and Work After the 4th Industrial Revolution 267 285 .
Elidia Beatriz Blázquez-Parra, Daniel López Granero, Francisca J. Castillo Rueda, Laia Miravet-Garret, M. Carmen Ladrón de Guevara-Muñoz & Francisco David Trujillo-Aguilera. 2022. Advances in Design Engineering II. Advances in Design Engineering II 366 374 .

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