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Original Articles

Investigating the Determinants of Satisfaction and Usage of Mobile IT Services in Four Countries

Pages 6-27 | Published online: 09 Sep 2014

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (5)

O. Evans. (2019) Repositioning for Increased Digital Dividends: Internet Usage and Economic Well-being in Sub-Saharan Africa. Journal of Global Information Technology Management 22:1, pages 47-70.
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Prasanta Kr. Chopdar & V. J. Sivakumar. (2019) Understanding continuance usage of mobile shopping applications in India: the role of espoused cultural values and perceived risk. Behaviour & Information Technology 38:1, pages 42-64.
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Kyootai Lee, Kailash Joshi & Mueun Bae. (2009) A Cross-National Comparison of the Determinants of Customer Satisfaction with Online Stores. Journal of Global Information Technology Management 12:4, pages 25-51.
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Ahmad Mansour Khasawneh. (2008) Information Technology in Transitional Economies:The Mobile Internet in Jordan. Journal of Global Information Technology Management 11:3, pages 4-23.
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Articles from other publishers (7)

Mohammad Suleiman Awwad. (2012) An application of the American Customer Satisfaction Index (ACSI) in the Jordanian mobile phone sector. The TQM Journal 24:6, pages 529-541.
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Alexander Serenko, Brian Detlor, Heidi Julien & Lorne D. Booker. (2012) A model of student learning outcomes of information literacy instruction in a business school. Journal of the American Society for Information Science and Technology 63:4, pages 671-686.
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Ofir Turel & Alexander Serenko. 2012. Wireless Technologies. Wireless Technologies 1847 1851 .
Young Mee Shin, Seung Chang Lee, Bongsik Shin & Ho Geun Lee. (2009) Examining influencing factors of post-adoption usage of mobile internet: Focus on the user perception of supplier-side attributes. Information Systems Frontiers 12:5, pages 595-606.
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Amit M. Schejter, Alexander Serenko, Ofir Turel & Mehdi Zahaf. (2010) Policy implications of market segmentation as a determinant of fixed-mobile service substitution: What it means for carriers and policy makers. Telematics and Informatics 27:1, pages 90-102.
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Qi-Ying Su & Carl Adams. (2009) Mobile Commerce Adoption. Journal of Electronic Commerce in Organizations 7:4, pages 59-72.
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Nick Bontis & Alexander Serenko. (2009) A causal model of human capital antecedents and consequents in the financial services industry. Journal of Intellectual Capital 10:1, pages 53-69.
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