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Journal of Global Academy of Marketing Science Volume 15, 2005 - Issue 3
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Original Articles

서비스 제공자의 비언어적 커뮤니케이션에 관한 연구

A Study on Nonverbal Communication in the Service Provider

Yu Kyung Kim Dept. of Business Administration, Silla University
Pages 117-148 | Published online: 03 Jan 2012

Citations (3)

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Read on this site (1)

Kim-Choy Chung. (2012) Antecedents of brand trust in online tertiary education: a tri-nation study. Journal of Global Scholars of Marketing Science 22:1, pages 24-44.
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Articles from other publishers (2)

Ok-Hee Lee. (2012) The Effect of Nonverbal Communication on Trust, Switching Barrier and Repurchase Intention. Journal of the Korean Society for Clothing Industry 14:5, pages 803-810.
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Youn-Joo Cho. (2012) The Effects of Salesperson's Nonverbal Communication on Consumer Emotions and Service Quality in Fashion Shopping. Journal of the Korean Society for Clothing Industry 14:3, pages 413-422.
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