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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 26, 2015 - Issue 4
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Articles

Effects of service supply chain practices on the profitability of tourism firms

Suhaiza ZailaniFaculty of Business and Accountancy, University of Malaya, Kuala Lumpur50603 UM, Malaysia
,
Mohammad IranmaneshFaculty of Business and Accountancy, University of Malaya, Kuala Lumpur50603 UM, MalaysiaCorrespondence[email protected]
,
Nor'Aini YusofSchool of House, Building, and Planning, University Sains Malaysia, Penang11800 USM, Malaysia
&
Reza AnsariFaculty of Civil Engineering, University of Malaya, Kuala Lumpur50603 UM, Malaysia
Pages 612-623 | Received 17 Oct 2014, Accepted 25 Apr 2015, Published online: 06 Jul 2015

Citations (9)

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Read on this site (6)

Ekkapong Cheunkamon, Sajjakaj Jomnonkwao & Vatanavongs Ratanavaraha. (2023) Measurement model of service quality of tourism supply chains in Thailand. Anatolia 34:2, pages 176-189.
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Ekkapong Cheunkamon, Sajjakaj Jomnonkwao & Vatanavongs Ratanavaraha. (2022) Impacts of Tourist Loyalty on Service Providers: Examining the Role of the Service Quality of Tourism Supply Chains, Tourism Logistics, Commitment, Satisfaction, and Trust. Journal of Quality Assurance in Hospitality & Tourism 23:6, pages 1397-1429.
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André Oliveira, Mariana Maia, Martim Fonseca & Michelle Moraes. (2021) Customer preferences and self-service technologies:hospitality in the pandemic context. Anatolia 32:1, pages 165-167.
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Maisarah Abd Hamid, Salmi Mohd Isa & Shaian Kiumarsi. (2021) Sustainable tourism practices and business performance from the tour operators’ perspectives. Anatolia 32:1, pages 23-32.
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Amir Batouei, Mohammad Iranmanesh, Davoud Nikbin & Sunghyup Sean Hyun. (2019) Flight anxiety: investigating the role of airline service quality and flight crew’s competence. Asia Pacific Journal of Tourism Research 24:7, pages 710-724.
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Pezhman Hatamifar, Alireza Darban Astane & Mohammad Reza Rezvani. (2018) Analyzing Quality of Supply Chain Management in Hotels of Isfahan Using the Partial Least Squares (PLS). Journal of Quality Assurance in Hospitality & Tourism 19:2, pages 172-191.
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Articles from other publishers (3)

Negar Jalilian, Seyed Mahmoud Zanjirchi, Alireza Naser Sadrabadi, Ahmadreza Asgharpourmasouleh & Mark Goh. (2021) Agent-Based Approach to Configure Processes in Iran’s Banking Service Supply Chain. Sustainability 13:14, pages 7566.
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Alireza Naser SadrAbadi, Seyed Mahmood Zanjirchi & Negar Jalilian. (2020) Process-oriented improvement: a modern look at drawing the organizational progress roadmap. International Journal of Productivity and Performance Management 70:3, pages 567-591.
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Sarat K. Jena & Purushottam L. Meena. (2019) Price and Service Competition in a Tourism Supply Chain. Service Science 11:4, pages 279-291.
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