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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 31, 2020 - Issue 1
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Article

Assessing perceived risk and perceived value in the hotel industry: an integrated approach

Tuğba Şen KüpeliFaculty of Tourism, Ankara Hacı Bayram Veli University, Ankara, TurkeyCorrespondence[email protected]
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Leyla ÖzerDepartment of Management, Hacettepe University FEAS, Ankara, TurkeyView further author information
Pages 111-130 | Received 25 Mar 2019, Accepted 02 Jan 2020, Published online: 06 Jan 2020

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Elizabeth A. Whalen & Amanda Belarmino. (2023) Risk mitigation through source credibility in online travel communities. Anatolia 34:3, pages 414-425.
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Neslihan Paker & Osman Gök. (2021) The influence of perceived risks on yacht voyagers’ service appraisals: evaluating customer-to-customer interaction as a risk dimension. Journal of Travel & Tourism Marketing 38:6, pages 582-596.
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Jie Min Ho & Joseph Kee Ming Sia. (2020) Embracing an uncertain future: COVID-19 and MICE in Malaysia. Local Development & Society 1:2, pages 190-204.
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Articles from other publishers (9)

Suja Chaulagain, Melissa Farboudi Jahromi, Nan Hua & Youcheng Wang. (2023) Understanding the determinants of intention to stay at medical hotels: A customer value perspective. International Journal of Hospitality Management 112, pages 103464.
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Amir Ghorbani, Hossein Mousazadeh, Farahnaz Akbarzadeh Almani, Masoud Lajevardi, Mohammad Reza Hamidizadeh, Mehrdad Orouei, Kai Zhu & Lóránt Dénes Dávid. (2023) Reconceptualizing Customer Perceived Value in Hotel Management in Turbulent Times: A Case Study of Isfahan Metropolis Five-Star Hotels during the COVID-19 Pandemic. Sustainability 15:8, pages 7022.
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Ana Isabel Polo-Peña, Hazel Andrews & Javier Torrico-Jódar. (2023) The role of health and safety protocols and brand awareness for the recovery of hotel activity following a health crisis. Journal of Hospitality and Tourism Insights.
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Hyejo Hailey Shin, Miyoung Jeong, Natalia Zapata-Cuervo, Maricela Isabel Montes Guerra, Mi-Hea Cho & Yensoon Kim. (2022) Effects of customers’ perceived risks of sharing economy on self-protective behavior toward COVID-19. International Journal of Contemporary Hospitality Management 35:4, pages 1304-1331.
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Ruonan Tu, Sung Kyu Park & Yi Ding. (2023) Travel intentions of travelers in the COVID-19 context: The moderation of fear of COVID-19. Frontiers in Psychology 14.
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Tayanny Margarida Menezes Almeida BIASE, Giulia Sartori BRUNIÉRI, Marcus Tolentino SILVA & Taís Freire GALVÃO. (2022) Potential Drug Interactions in Adults Living in Manaus: A Real-World Comparison of Two Databases, 2019. Turkish Journal of Pharmaceutical Sciences 19:5, pages 543-551.
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Ali Rıza MANCI. (2022) Determining destination risk perceptions, their effects on satisfaction, revisit and recommendation intentions: Evidence from Sanliurfa/Turkey. Journal of Multidisciplinary Academic Tourism 7:1, pages 81-96.
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Ümit Şengel, Gökhan Genç, Merve Işkın, Mustafa Çevrimkaya, Ioannis Assiouras, Burhanettin Zengin, Mehmet Sarıışık & Dimitrios Buhalis. (2022) The impacts of negative problem orientation on perceived risk and travel intention in the context of COVID-19: a PLS-SEM approach. Journal of Tourism Futures.
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Chiou-Fong Wei, Jing Yu, Gwo-Hau Ding & Kai-Ting Wei. (2022) Exploring the drivers of energetic seniors’ social reengagement intention: evidence from China’s Pearl River Delta region. Journal of Social Marketing 12:2, pages 275-291.
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