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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 33, 2022 - Issue 2
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Article

Firms’ responses to the COVID-19 crisis in the tourism industry: effects on customer loyalty and economic performance

Francesca Magnoa Department of Management, University of Bergamo, Bergamo, ItalyCorrespondence[email protected]
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Fabio Cassiab Department of Business Administration, University of Verona, Verona, ItalyView further author information
Pages 263-265 | Received 02 Feb 2021, Accepted 09 Apr 2021, Published online: 19 Apr 2021

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Read on this site (1)

Ana I. Polo-Peña, Hazel Andrews & Antonio Ortega Llamas. (2023) The impact of activity type and use of health and safety protocols for destination recovery following a health crisis. Anatolia 0:0, pages 1-19.
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Articles from other publishers (1)

Ana Isabel Polo-Peña, Hazel Andrews & Javier Torrico-Jódar. (2023) The role of health and safety protocols and brand awareness for the recovery of hotel activity following a health crisis. Journal of Hospitality and Tourism Insights.
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