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Original Articles

Green products usage: structural relationships on customer satisfaction and loyalty

Pages 88-95 | Received 06 Feb 2016, Accepted 16 Mar 2016, Published online: 06 Apr 2016

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Read on this site (4)

Sahar Elbarky, Sarah Elgamal, Rawan Hamdi & Mahmoud Ramadan Barakat. (2023) Green supply chain: the impact of environmental knowledge on green purchasing intention. Supply Chain Forum: An International Journal 24:3, pages 371-383.
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Qi Zhang, Shaizatulaqma Kamalul Ariffin, Christopher Richardson & Yuling Wang. (2023) Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness. Journal of Retailing and Consumer Services 73, pages 103302.
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Na Zhang, Mingxuan Guo, Xing Bu & Chunhua Jin. (2023) Understanding green loyalty: A literature review based on bibliometric-content analysis. Heliyon 9:7, pages e18029.
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Meenakshi Thakur, Madhu & Rakesh Kumar. (2023) Analysing the aspects of sustainable consumption and impact of product quality, perceived value, and trust on the green product consumption. International Social Science Journal.
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Sayed Elhoushy & SooCheong (Shawn) Jang. (2023) How to maintain sustainable consumer behaviours: A systematic review and future research agenda. International Journal of Consumer Studies.
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Muhammad Junaid Ahsan & Rizwan Ahmed. 2023. Emerging Trends in Sustainable Supply Chain Management and Green Logistics. Emerging Trends in Sustainable Supply Chain Management and Green Logistics 75 97 .
Zeeshan Ullah. (2022) The determinants and performance outcome of the firm's capacity to maintain customer loyalty. Sustainable Development 31:1, pages 265-279.
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Chi Bo Wong, Monica Law & Wing Chi Branda Wu. 2023. Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022). Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022) 447 462 .
Kim Leng Khoo. (2020) A study of service quality, corporate image, customer satisfaction, revisit intention and word-of-mouth: evidence from the KTV industry. PSU Research Review 6:2, pages 105-119.
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Han Huang, Ruyin Long, Hong Chen, Qianwen Li, Meifen Wu & Xin Gan. (2022) Knowledge domain and research progress in green consumption: a phase upgrade study. Environmental Science and Pollution Research 29:26, pages 38797-38824.
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Janine Fleith de Medeiros, Taís Bisognin Garlet, Jose Luis Duarte Ribeiro & Marcelo Nogueira Cortimiglia. (2022) Success factors for environmentally sustainable product innovation: An updated review. Journal of Cleaner Production 345, pages 131039.
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Saeed Siyal, Munawar Javed Ahmed, Riaz Ahmad, Bushra Shahzad Khan & Chunlin Xin. (2021) Factors Influencing Green Purchase Intention: Moderating Role of Green Brand Knowledge. International Journal of Environmental Research and Public Health 18:20, pages 10762.
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Cees J. Gelderman, Jos Schijns, Wim Lambrechts & Simon Vijgen. (2021) Green marketing as an environmental practice: The impact on green satisfaction and green loyalty in a business‐to‐business context. Business Strategy and the Environment 30:4, pages 2061-2076.
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Mohd Yusoff Yusliza, Amirudin Amirudin, Raden Aswin Rahadi, Nik Afzan Nik Sarah Athirah, Thurasamy Ramayah, Zikri Muhammad, Francesca Dal Mas, Maurizio Massaro, Jumadil Saputra & Safiek Mokhlis. (2020) An Investigation of Pro-Environmental Behaviour and Sustainable Development in Malaysia. Sustainability 12:17, pages 7083.
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Ana Paula Graciola, Deonir De Toni, Gabriel Sperandio Milan & Luciene Eberle. (2020) Mediated-moderated effects: High and low store image, brand awareness, perceived value from mini and supermarkets retail stores. Journal of Retailing and Consumer Services 55, pages 102117.
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Ana Maria Gomez-Trujillo, Juan Velez-Ocampo & Maria Alejandra Gonzalez-Perez. (2020) A literature review on the causality between sustainability and corporate reputation. Management of Environmental Quality: An International Journal 31:2, pages 406-430.
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Marta Pagán Martínez, Camila Pires Cremasco, Luís Roberto Almeida Gabriel Filho, Sergio Silva Braga Junior, Adriano Viana Bednaski, Filipe Quevedo-Silva, Caroline Miranda Correa, Dirceu da Silva & Rosamaria Cox Moura-Leite Padgett. (2020) Fuzzy inference system to study the behavior of the green consumer facing the perception of greenwashing. Journal of Cleaner Production 242, pages 116064.
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Chung-Yu Wang. (2019) Cross-over effects of corporate reputation and store image: role of knowledge and involvement. Management Decision 57:11, pages 3096-3111.
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Paul Blaise Issock Issock, Mercy Mpinganjira & Mornay Roberts-Lombard. (2019) Modelling green customer loyalty and positive word of mouth. International Journal of Emerging Markets 15:3, pages 405-426.
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Noorshella Binti Che Nawi, Abdullah Al Mamun, Noorul Azwin Md Nasir, Azwan Abdullah & Wan Nurulasiah Wan Mustapha. (2019) Brand image and consumer satisfaction towards Islamic travel packages. Asia Pacific Journal of Innovation and Entrepreneurship 13:2, pages 188-202.
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Angelina Nhat Hanh Le, Mai Dong Tran, Dong Phong Nguyen & Julian Ming Sung Cheng. (2019) Heterogeneity in a dual personal values–dual purchase consequences–green consumption commitment framework. Asia Pacific Journal of Marketing and Logistics 31:2, pages 480-498.
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Xuhui Wang, Frida Pacho, Jia Liu & Redempta Kajungiro. (2019) Factors Influencing Organic Food Purchase Intention in Developing Countries and the Moderating Role of Knowledge. Sustainability 11:1, pages 209.
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Mingfeng Tang, Grace Walsh, Daniel Lerner, Markus A. Fitza & Qiaohua Li. (2017) Green Innovation, Managerial Concern and Firm Performance: An Empirical Study. Business Strategy and the Environment 27:1, pages 39-51.
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