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Original Articles

Visiting a Cathedral: The Consumer Psychology of a ‘Rich Experience’

Pages 41-55 | Published online: 14 Dec 2006

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (15)

Kjersti Karijord Smørvik. (2023) Contagious behaviour or not? Tourists’ skills and practices in a Norwegian church. Journal of Heritage Tourism 18:6, pages 756-767.
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Mike Kirby, Leslie J. Francis & Andrew Village. (2023) Space, the universe and everything: listening to visitors to the Luxmuralis son et lumiere installation at Liverpool Cathedral in 2022. Journal of Beliefs & Values 44:4, pages 579-596.
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Alexis Thouki. (2022) Heritagization of religious sites: in search of visitor agency and the dialectics underlying heritage planning assemblages. International Journal of Heritage Studies 28:9, pages 1036-1065.
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Kjersti Karijord Smørvik. (2021) Why enter the church on holiday? Tourist encounters with the Basilica of Santa Maria in Trastevere, Rome. Journal of Heritage Tourism 16:3, pages 337-348.
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Simon Coleman. (2019) From the liminal to the lateral: urban religion in English cathedrals. Tourism Geographies 21:3, pages 384-404.
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Mohammad M. Alazaizeh, Jeffrey C. Hallo, Sheila J. Backman, William C. Norman & Melissa A. Vogel. (2019) Giving voice to heritage tourists: indicators of quality for a sustainable heritage experience at Petra, Jordan. Journal of Tourism and Cultural Change 17:3, pages 269-284.
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Cristina Lupu, Ana Brochado & Oana Stoleriu. (2019) Visitor experiences at UNESCO monasteries in Northeast Romania. Journal of Heritage Tourism 14:2, pages 150-165.
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Rebecca Madgin, David Webb, Pollyanna Ruiz & Tim Snelson. (2018) Resisting relocation and reconceptualising authenticity: the experiential and emotional values of the Southbank Undercroft, London, UK. International Journal of Heritage Studies 24:6, pages 585-598.
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Babak Taheri. (2016) Emotional Connection, Materialism, and Religiosity: An Islamic Tourism Experience. Journal of Travel & Tourism Marketing 33:7, pages 1011-1027.
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Ramon Palau-Saumell, Santiago Forgas-Coll & Javier Sánchez-García. (2016) The Role of Emotions in a Model of Behavioral Intentions of Visitors to the Gaudí Historic House Museums in Barcelona, Spain. Visitor Studies 19:2, pages 156-177.
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Lawrence J. Bendle, Choong-Ki Lee, Jeong-Ja Choi, Tai-Yang Seo & Bang-Sik Lee. (2014) A Buddhist Temple and Its Users: The Case of Bulguksa in South Korea. Contemporary Buddhism 15:2, pages 199-215.
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Maureen Griffiths. (2011) Those who come to pray and those who come to look: interactions between visitors and congregations. Journal of Heritage Tourism 6:1, pages 63-72.
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Articles from other publishers (16)

Kjersti Karijord Smørvik. (2022) Samskaping på bakerste benk: Om den tause turist-til-turist-interaksjonen i kirkerommet. Norsk sosiologisk tidsskrift 6:2, pages 1-15.
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Stefan Küblböck. (2021) Auf dem Weg zum bewussteren Management heiliger Stätten: Balinesische Tempel als touristische Attraktion. Zeitschrift für Tourismuswissenschaft 13:1, pages 78-100.
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Leslie J. Francis & Susan H. Jones. (2020) Cathedrals as agents of psychological health and well-being within secular societies: Assessing the impact of the Holly Bough service in Liverpool Cathedral. HTS Teologiese Studies / Theological Studies 76:3.
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Alexis Thouki. (2019) The Role of Ontology in Religious Tourism Education—Exploring the Application of the Postmodern Cultural Paradigm in European Religious Sites. Religions 10:12, pages 649.
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Anne E. Bailey. (2019) The Troublesome Relic of a “Troublesome Priest”? Negotiating the Boundaries of Religion, History, and Popular Culture in Anglican Canterbury. The Journal of Religion and Popular Culture 31:2, pages 153-166.
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Jorge Gutic & Eliza Caie. (2016) Tourism donations in sacred settings: an exploratory study of visitor donations in an English cathedral. International Journal of Nonprofit and Voluntary Sector Marketing 21:4, pages 242-252.
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D. Gavrili-Alexandris & Ph. Vakalakis. 2016. Tourism and Culture in the Age of Innovation. Tourism and Culture in the Age of Innovation 589 602 .
Leslie J. Francis & Emyr Williams. 2015. Anglican Cathedrals in Modern Life. Anglican Cathedrals in Modern Life 51 71 .
Leslie J. Francis, Mandy Robbins & Jennie Annis. 2015. Anglican Cathedrals in Modern Life. Anglican Cathedrals in Modern Life 189 214 .
Francesco Massara & Fabio Severino. (2013) Psychological distance in the heritage experience. Annals of Tourism Research 42, pages 108-129.
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K. Hughes, N. Bond & R. Ballantyne. (2013) Designing and managing interpretive experiences at religious sites: Visitors' perceptions of Canterbury Cathedral. Tourism Management 36, pages 210-220.
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Ramon Palau-Saumell, Santiago Forgas-Coll, Javier Sánchez-García & Lluís Prats-Planagumà. (2012) Tourist Behavior Intentions and the Moderator Effect of Knowledge of UNESCO World Heritage Sites. Journal of Travel Research 52:3, pages 364-376.
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Jorge Gutic, Eliza Caie & Andy Clegg. (2010) In search of heterotopia? Motivations of visitors to an English cathedral. International Journal of Tourism Research 12:6, pages 750-760.
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Nil Özçağlar-Toulouse & Bernard Cova. (2010) A History of French CCT: Pathways and Key Concepts. Recherche et Applications en Marketing (English Edition) 25:2, pages 69-90.
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Nil Özçağlar-Toulouse & Bernard Cova. (2010) Une histoire de la CCT française: parcours et concepts clés. Recherche et Applications en Marketing (French Edition) 25:2, pages 69-91.
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Jennifer H. Laing & Geoffrey I. Crouch. (2009) Myth, adventure and fantasy at the frontier: metaphors and imagery behind an extraordinary travel experience. International Journal of Tourism Research 11:2, pages 127-141.
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