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Mortality
Promoting the interdisciplinary study of death and dying
Volume 8, 2003 - Issue 1
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PAPERS

Conflict in the context of care: an examination of role conflict between the bereaved and the funeral director in the UK

Brian Parsons Westminster Business School, University of Westminster, United KingdomCorrespondence[email protected]
Pages 67-87 | Published online: 16 Jun 2008

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Jeffrey R. Hanna, Eilís McCaughan & Cherith J. Semple. (2022) Immediate bereavement experiences when a parent of dependent children has died of cancer: Funeral directors' perspectives. Death Studies 46:4, pages 969-978.
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Bernard Korai, Claudine Ouellet & Jacinthe Cloutier. (2022) What Are These Strange Things Called Emotions? An Analysis of Service Interactions in the Funeral Industry: Issues, Implications, and Future Research Directions. Services Marketing Quarterly 43:2, pages 183-205.
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Da Bi & Kyle A. Hammonds. (2021) Listening to Funeral Directors in Rural Oklahoma Funeral Homes: Social Construction of Roles, Goals, and Strategies. Southern Communication Journal 86:4, pages 375-386.
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Daniel Robins & Rosie Smith. (2021) Hidden labour in funeral directing: providing care to ‘difficult’ dead bodies. Mortality 26:1, pages 100-111.
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Samar M. Aoun, Jennifer Lowe, Kim M. Christian & Bruce Rumbold. (2019) Is there a role for the funeral service provider in bereavement support within the context of compassionate communities?. Death Studies 43:10, pages 619-628.
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Luke van Ryn, James Meese, Michael Arnold, Bjorn Nansen, Martin Gibbs & Tamara Kohn. (2019) Managing the consumption of death and digital media: The funeral director as market intermediary. Death Studies 43:7, pages 446-455.
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Kate Woodthorpe. (2017) Family and funerals: Taking a relational perspective. Death Studies 41:9, pages 592-601.
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Christine Valentine, Kate Woodthorpe & Lucy Easthope. (2013) Opportunities and barriers to forming a professional identity: communities of practice within UK funeral directing. Mortality 18:4, pages 358-375.
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Brian Parsons. (2012) Identifying key changes: the progress of cremation and its influence on music at funerals in England, 1874–2010. Mortality 17:2, pages 130-144.
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Glenys Caswell. (2011) Personalisation in Scottish funerals: Individualised ritual or relational process?. Mortality 16:3, pages 242-258.
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Tara Bailey. (2010) When commerce meets care: Emotion management in UK funeral directing. Mortality 15:3, pages 205-222.
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Jenny Hockey, Leonie Kellaher & David Prendergast. (2007) Of Grief and Well-being: Competing Conceptions of Restorative Ritualization. Anthropology & Medicine 14:1, pages 1-14.
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Articles from other publishers (10)

Paulien Hertogs, Dries Van Gasse, Sascha Spikic & Dimitri Mortelmans. (2021) Fertility Practitioners’ Coping Strategies When Faced with Intra-Role Conflict from Screening Aspiring Single Mothers by Choice. Social Sciences 10:11, pages 438.
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Brian Hay. (2020) A good going: The importance of the funeral meal at traditional western Christian funerals in the United Kingdom. Hospitality & Society 10:1, pages 43-61.
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Peter Jordan, Jenna Ward & Robert McMurray. (2018) Dealing with the Dead: Life as a Third-Generation Independent Funeral Director. Work, Employment and Society 33:4, pages 700-708.
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Viachaslau Filimonau & Lorraine Brown. (2018) ‘Last hospitality’ as an overlooked dimension in contemporary hospitality theory and practice. International Journal of Hospitality Management 74, pages 67-74.
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Brian Parsons. 2018. The Evolution of the British Funeral Industry in the 20th Century: From Undertaker to Funeral Director. The Evolution of the British Funeral Industry in the 20th Century: From Undertaker to Funeral Director 237 268 .
Glenys Caswell. (2011) Death as a Fateful Moment? The Reflexive Individual and Scottish Funeral Practices. Sociological Research Online 16:3, pages 56-65.
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Pascale Trompette. 2008. Le marché des défunts. Le marché des défunts 289 300 .
Pascale Trompette. (2007) Customer Channeling Arrangements in Market Organization : Competition Dynamics in the Funeral Business in France. Revue française de sociologie Vol. 48:5, pages 3-33.
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Leonie Kellaher. (2007) From grief towards well‐being. Working with Older People 11:3, pages 33-36.
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Ruth Bartlett & Gordon Riches. (2016) Magic, Secrets, and Grim Reality: Death Work and Boundary Management in the Role of the Funeral Director. Illness, Crisis & Loss 15:3, pages 233-243.
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