Giuseppe Lamberti, Aluja-Banet Tomas & Trinchera Laura. (2021) University image, hard skills or soft skills: Which matters most for which graduate students?. Quality & Quantity 57:S4, pages 553-574.
Crossref
Premika Farsawang & Noawanit Songkram. (2023) Fostering technology integration and adaptability in higher education: Insights from the COVID-19 pandemic. Contemporary Educational Technology 15:4, pages ep456.
Crossref
Umma Salma Hoque, Nazmoon Akhter, Nurul Absar, Mayeen Uddin Khandaker & Abdullah Al-Mamun. (2023) Assessing Service Quality Using SERVQUAL Model: An Empirical Study on Some Private Universities in Bangladesh. Trends in Higher Education 2:1, pages 255-269.
Crossref
Joaquim Antunes, Adriano Costa & Clarinda Almeida. 2023. Perspectives and Trends in Education and Technology. Perspectives and Trends in Education and Technology
357
371
.
Pilar Figuera Gazo, Juan Llanes Ordóñez, Mercedes Torrado Fonseca, Robert-Guerau Valls Figuera & Maria Rosa Buxarrais Estrada. (2020) Reasons for Course Selection and Academic Satisfaction among Master’s Degree Students. Journal of Hispanic Higher Education 21:3, pages 261-281.
Crossref
Marek Gnusowski & Klaus Schoefer. (2021) Student-to-Student Interactions in Marketing Education: A Critical Incident Technique-Based Inquiry Into Drivers of Students’ (Dis)Satisfaction. Journal of Marketing Education 44:1, pages 25-40.
Crossref
Agenor S. Santos Neto, Marcio R. C. Reis, António Paulo Coimbra, Julio C. V. Soares & Wesley P. Calixto. (2022) Measure of Customer Satisfaction in the Residential Electricity Distribution Service Using Structural Equation Modeling. Energies 15:3, pages 746.
Crossref
Md. Shak Forid, Md. Hafez & Wahiduzzaman Khan. (2022) Student Satisfaction and Retention: Impact of Service Quality and Digital Transformation. Marketing and Management of Innovations 13:4, pages 152-163.
Crossref
Steffen Hillmert, Silvia Kopecny & Maike Reimer. 2022. Survey-Methoden in der Hochschulforschung. Survey-Methoden in der Hochschulforschung
235
267
.
Syed Ali Raza, Wasim Qazi, Komal Akram Khan & Syed Mir Muhammad Shah. (2021) Student as customer concept: an approach to determine Pakistani students' preferences as customers while studying at private universities. International Journal of Educational Management 35:2, pages 513-531.
Crossref
Stephen Lane, John G. Hoang, Jacqueline P. Leighton & Anna Rissanen. (2021) Engagement and Satisfaction: Mixed-Method Analysis of Blended Learning in the Sciences. Canadian Journal of Science, Mathematics and Technology Education 21:1, pages 100-122.
Crossref
Benjamin Ghansah, Juliana Serwaa Andoh, Patrick Gbagonah & Joy Nana Okogun-Odompley. 2021. Research Anthology on Preparing School Administrators to Lead Quality Education Programs. Research Anthology on Preparing School Administrators to Lead Quality Education Programs
1534
1551
.
Vishnu Lal & G Varaprasad. (2020) A meta-analytic review of student satisfaction studies in higher education. A meta-analytic review of student satisfaction studies in higher education.
Omer F. Ozbek. 2020. Quality Management Implementation in Higher Education. Quality Management Implementation in Higher Education
1
23
.
Olena Kovalenko, Tetiana Bondarenko, Oleksandr Kupriyanov & Iryna Khotchenko. 2020. The Impact of the 4th Industrial Revolution on Engineering Education. The Impact of the 4th Industrial Revolution on Engineering Education
288
296
.
Kumudini Sriyalatha Mallika Appuhamilage & Hiroshi Torii. (2019) The impact of loyalty on the student satisfaction in higher education. Higher Education Evaluation and Development 13:2, pages 82-96.
Crossref
Teddy Chandra, Layla Hafni, Stefani Chandra, Astri Ayu Purwati & Jennifer Chandra. (2019) The influence of service quality, university image on student satisfaction and student loyalty. Benchmarking: An International Journal 26:5, pages 1533-1549.
Crossref
Benjamin Ghansah, Juliana Serwaa Andoh, Patrick Gbagonah & Joy Nana Okogun-Odompley. (2019) The Determinant of Student Satisfaction in Academic and Administrative Services in Private Universities. International Journal of Applied Management Sciences and Engineering 6:2, pages 58-73.
Crossref
Gyan Prakash. (2018) Quality in higher education institutions: insights from the literature. The TQM Journal 30:6, pages 732-748.
Crossref
Luis Doña-Toledo, Teodoro Luque-Martínez & Salvador Del Barrio-García. (2017) Antecedents and consequences of university perceived value, according to graduates: The moderating role of Higher Education involvement. International Review on Public and Nonprofit Marketing 14:4, pages 535-565.
Crossref
Xiangqing Chen. 2017. Proceedings of the Tenth International Conference on Management Science and Engineering Management. Proceedings of the Tenth International Conference on Management Science and Engineering Management
945
954
.
M. Isabel Sánchez-Hernández & Emerson W. Mainardes. (2016) University social responsibility: a student base analysis in Brazil. International Review on Public and Nonprofit Marketing 13:2, pages 151-169.
Crossref
José Luis Vázquez, Carlota L. Aza & Ana Lanero. (2016) University social responsibility as antecedent of students’ satisfaction. International Review on Public and Nonprofit Marketing 13:2, pages 137-149.
Crossref
Adrian Heng Tsai Tan, Birgit Muskat & Anita Zehrer. (2016) A systematic review of quality of student experience in higher education. International Journal of Quality and Service Sciences 8:2, pages 209-228.
Crossref
I. Rozanc & J. Mihelic. (2015) Evaluating the effect of the automatic assessment introduction in the ADS1 course practical work. Evaluating the effect of the automatic assessment introduction in the ADS1 course practical work.
Robin G. Qiu. 2014. Service Science. Service Science
199
247
.
I. Rozanc & B. Slivnik. (2014) Analysis of elective courses selection in post-Bologna programmes. Analysis of elective courses selection in post-Bologna programmes.