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Original Articles

Who do they think they are? The changing identities of professional administrators and managers in UK higher education

Pages 159-171 | Published online: 22 Jan 2007

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (41)

Marie Vander Kloet & Caitlin Campisi. (2023) Becoming legitimate academic subjects: Doing meaningful work in research administration. Journal of Higher Education Policy and Management 45:6, pages 658-673.
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Joanne Caldwell. (2023) Optimising the third space in higher education: case studies of intercultural and cross-boundary collaboration. Perspectives: Policy and Practice in Higher Education 0:0, pages 1-2.
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Natalia Veles, Carroll Graham & Claire Ovaska. (2023) University professional staff roles, identities, and spaces of interaction: systematic review of literature published in 2000–2020. Policy Reviews in Higher Education 7:2, pages 127-168.
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Jill Jameson, Jane Barnard, Nataliya Rumyantseva, Ryan Essex & Theofilos Gkinopoulos. (2023) A systematic scoping review and textual narrative synthesis of trust amongst staff in higher education settings. Studies in Higher Education 48:3, pages 424-444.
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Joanne Caldwell. (2022) Professional identity and professional services staff: understanding and impact. Perspectives: Policy and Practice in Higher Education 26:4, pages 140-147.
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Stacey Vogel. (2022) Shared leadership in higher education: an exploration of the composition of school leadership teams and school performance. Journal of Higher Education Policy and Management 44:5, pages 486-497.
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Fiona Denney. (2022) Understanding the professional identities of PVCs education from academic development backgrounds. International Journal for Academic Development 27:1, pages 71-82.
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Yetty Dwi Lestari, Fiona Niska Dinda Nadia, Badri Munir Sukoco, David Ahlstrom, Sunu Widianto, Ely Susanto, Reza Ashari Nasution & Anas Miftah Fauzi. (2021) Dynamic managerial capability, trust in leadership and performance: the role of cynicism toward change. International Journal of Leadership in Education 0:0, pages 1-31.
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José M. R. C. A. Santos. (2021) Management of public–private R&D projects in Higher Education: key trends and issues. Perspectives: Policy and Practice in Higher Education 25:3, pages 106-112.
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Thea Gibbs. (2021) Running on goodwill: the value of co-operative relationships at work. Perspectives: Policy and Practice in Higher Education 25:2, pages 42-50.
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Alex Holmes. (2020) What are the barriers and opportunities for continuing professional development for professional services staff in UK HE?. Perspectives: Policy and Practice in Higher Education 24:3, pages 79-86.
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Matthew Johnson, Emily Danvers, Tamsin Hinton-Smith, Kate Atkinson, Gareth Bowden, John Foster, Kristina Garner, Paul Garrud, Sarah Greaves, Patricia Harris, Momna Hejmadi, David Hill, Gwen Hughes, Louise Jackson, Angela O’Sullivan, Séamus ÓTuama, Pilar Perez Brown, Pete Philipson, Simon Ravenscroft, Mirain Rhys, Tom Ritchie, Jon Talbot, David Walker, Jon Watson, Myfanwy Williams & Sharon Williams. (2019) HIGHER EDUCATION OUTREACH: EXAMINING KEY CHALLENGES FOR ACADEMICS. British Journal of Educational Studies 67:4, pages 469-491.
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Ruth Coomber. (2019) How do professional service staff perceive and engage with professional development programmes within higher education institutions?. Perspectives: Policy and Practice in Higher Education 23:2-3, pages 61-69.
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Joanne Caldwell. (2019) Is it worth it? Reflections on the first two years of a professional doctorate. Perspectives: Policy and Practice in Higher Education 23:2-3, pages 70-74.
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Jürgen Enders & Rajani Naidoo. (2019) Audit-market intermediaries: doing institutional work in British research-intensive universities. Studies in Higher Education 44:7, pages 1290-1301.
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Bruce Macfarlane & Damon Burg. (2019) Women professors and the academic housework trap. Journal of Higher Education Policy and Management 41:3, pages 262-274.
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Kohei Takagi. (2018) Accommodating project-based professionals in higher education institutions in Japan. Journal of Higher Education Policy and Management 40:3, pages 272-286.
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Neil Selwyn, Michael Henderson & Shu-Hua Chao. (2018) ‘You need a system’: exploring the role of data in the administration of university students and courses. Journal of Further and Higher Education 42:1, pages 46-56.
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Malin Ryttberg & Lars Geschwind. (2017) Professional support staff at higher education institutions in Sweden: roles and success factors for the job. Tertiary Education and Management 23:4, pages 334-346.
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Carroll Graham & Julie-Anne Regan. (2016) Exploring the contribution of professional staff to student outcomes: a comparative study of Australian and UK case studies. Journal of Higher Education Policy and Management 38:6, pages 595-609.
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Natalia Veles & Margaret-Anne Carter. (2016) Imagining a future: changing the landscape for third space professionals in Australian higher education institutions. Journal of Higher Education Policy and Management 38:5, pages 519-533.
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Sara Karlsson & Malin Ryttberg. (2016) Those who walk the talk: the role of administrative professionals in transforming universities into strategic actors. Nordic Journal of Studies in Educational Policy 2016:2-3.
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Kate Ricketts & Judith K. Pringle. (2014) Going up? Perceived career progress of female general staff across New Zealand universities. Journal of Higher Education Policy and Management 36:5, pages 496-508.
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Ailsa Kolsaker. (2014) Relocating professionalism in an English university. Journal of Higher Education Policy and Management 36:2, pages 129-142.
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Maree Conway. (2013) Reconstructing identities in higher education: the rise of third space professionals. Journal of Higher Education Policy and Management 35:5, pages 568-570.
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Carroll Graham. (2013) Changing technologies, changing identities. Perspectives: Policy and Practice in Higher Education 17:2, pages 62-70.
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Siobhan Daly. (2013) Philanthropy, the new professionals and higher education: the advent of Directors of Development and Alumni Relations. Journal of Higher Education Policy and Management 35:1, pages 21-33.
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Darlene Sebalj, Allyson Holbrook & Sid Bourke. (2012) The rise of ‘professional staff’ and demise of the ‘non-academic’: a study of university staffing nomenclature preferences. Journal of Higher Education Policy and Management 34:5, pages 463-472.
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Carroll Graham. (2012) Transforming spaces and identities: the contributions of professional staff to learning spaces in higher education. Journal of Higher Education Policy and Management 34:4, pages 437-452.
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Michelle Wallace & Teresa Marchant. (2011) Female administrative managers in Australian universities: not male and not academic. Journal of Higher Education Policy and Management 33:6, pages 567-581.
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Jacquelyn Allen‐Collinson. (2009) Negative ‘marking’? University research administrators and the contestation of moral exclusion. Studies in Higher Education 34:8, pages 941-954.
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IanR. Dobson. (2009) The Journal of Higher Education Policy and Management: an output analysis. Journal of Higher Education Policy and Management 31:1, pages 3-15.
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Celia Whitchurch. (2009) Progressing professional careers in UK higher education. Perspectives: Policy and Practice in Higher Education 13:1, pages 3-10.
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Celia Whitchurch. (2008) Beyond administration and management: reconstructing the identities of professional staff in UK higher education. Journal of Higher Education Policy and Management 30:4, pages 375-386.
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Liz Buckton. (2008) Student complaints and appeals: the practitioner’s view. Perspectives: Policy and Practice in Higher Education 12:1, pages 11-14.
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Steve Woodfield & Tom Kennie. (2007) Top Team Structures in UK Higher Education Institutions: Composition, Challenges, and Changes. Tertiary Education and Management 13:4, pages 331-348.
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Celia Whitchurch. (2007) The changing roles and identities of professional managers in UK higher education. Perspectives: Policy and Practice in Higher Education 11:2, pages 53-60.
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