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This article is based on a paper given at the Third International Conference on Lawyers and Lawyering, Lake Wlndermere, in July 1993. The research from which it is derived was originally commissioned by the Bristol Law Society (BUS) in 1992. My thanks are due to participants at the Lake Wlndermere conference for their helpful observations; to all members of the Information Services Committee of BLS for their support, and particularly to Erica Thomas and Julia Smart, for their assistance in drafting the questionnaires; to Rosie Torre (at BLS) and Carole Smith (at the University of the West of England) who provided the main administrative support for the project, and to Butterworth Telepublishing Ltd for their financial assistance. The opinions expressed in this paper are my own and do not reflect the policy of Bristol Law Society. All errors that remain are, of course, also mine.
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