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Managing Leisure Volume 13, 2008 - Issue 3-4: Performance Measurement and Leisure Management
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Original Articles

Theme park employee satisfaction and customer orientation

Matt Wagenheim Ferris State University, Recreation, Leisure Services and Wellness, Big Rapids, MI, USA
&
Stephen Anderson Barry University, School of Human Performance and Leisure Sciences, Miami Shores, FL, USA
Pages 242-257 | Published online: 11 Jul 2008

Citations (10)

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Read on this site (2)

Santap Sanhari Mishra. (2021) Do Street-Level Bureaucrats Exhibit Transformational Leadership for Influencing Sound Governance and Citizens’ Satisfaction?. International Journal of Public Administration 44:15, pages 1366-1377.
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Chi-Ming Hsieh. (2018) A multilevel analysis of the service marketing triangle in theme parks. Journal of Travel & Tourism Marketing 35:2, pages 130-147.
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Articles from other publishers (8)

T. Osman MUTLU, Asil ÇETİNKAYA & Ekin Senay BERBEROĞLU. (2022) Spor Örgütü Çalışanlarının İş Tatmininin Öğrenen Organizasyon Süreci Üzerine Etkisinin İncelenmesiInvestigation of the Effect of Job Satisfaction of Sports Organization Employees on the Learning Organization Process. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 11:4, pages 1517-1527.
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Na-Na Li & Yu-Jie Hu. (2022) Factors Affecting Employees' Job Satisfaction of Shanghai Disney. Factors Affecting Employees' Job Satisfaction of Shanghai Disney.
Abdülvahap BAYDAŞ & Abdulaziz SEZER. (2020) SATIŞ PERSONELLERİNİN SATIŞ VE MÜŞTERİ YÖNLÜLÜKLERİNİN ÖRGÜTSEL BAĞLILIKLARINA ETKİSİNİN YAPISAL EŞİTLİK MODELİ İLE İNCELENMESİ: DÜZCE’DE BİR UYGULAMAINVESTIGATING THE EFFECTS OF SALESPERSONS’ SELLING AND CUSTOMER ORIENTATIONS ON THEIR ORGANIZATIONAL COMMITMENT BY STRUCTURAL EQUATION MODEL: A RESEARCH IN DUZCE. Elektronik Sosyal Bilimler Dergisi 19:76, pages 1968-1983.
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Tomasz Korol & Anestis Fotiadis. (2016) Applying Fuzzy Logic of Expert Knowledge for Accurate Predictive Algorithms of Customer Traffic Flows in Theme Parks. International Journal of Information Technology & Decision Making 15:06, pages 1451-1468.
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Anestis K. Fotiadis. (2016) Modifying and applying time and cost blocks: The case of E-Da theme park, Kaohsiung, Taiwan. Tourism Management 54, pages 34-42.
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Ady Milman & Duncan Dickson. (2014) Employment characteristics and retention predictors among hourly employees in large US theme parks and attractions. International Journal of Contemporary Hospitality Management 26:3, pages 447-469.
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최영진 & 이광수. (2012) A Study on the Job Satisfaction and Organizational Commitment of Hospital Employees. Productivity Review 26:3, pages 319-341.
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Sang-In Han & Sun-Jin Hwang. (2012) Development of a Customer Orientation Scale for Clothing Salespeople. Journal of the Korean Society of Clothing and Textiles 36:2, pages 152-164.
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