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Managing Leisure Volume 4, 1999 - Issue 2
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Original Articles

Customer oriented public leisure services in the United Kingdom

Christopher Guest
&
Peter Taylor
Pages 94-106 | Published online: 02 Dec 2010

Citations (9)

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Read on this site (4)

Pedro Miguel Monteiro Rodrigues, Laura Valdunciel & José Ángel Miguel-Dávila. (2014) Quality management in sports tourism. European Sport Management Quarterly 14:4, pages 345-374.
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Shia Ping Kung & Peter Taylor. (2014) The use of public sports facilities by the disabled in England. Sport Management Review 17:1, pages 8-22.
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Märit Jansson & Ulf Ramberg. (2012) Implementation and effects of user participation in playground management: a comparative study of two Swedish municipalities. Managing Leisure 17:1, pages 1-13.
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Yi-De Liu, Peter Taylor & Simon Shibli. (2008) Utilizing importance data to identify customer segments for English public sport facilities. Managing Leisure 13:3-4, pages 189-206.
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Articles from other publishers (5)

Silvio Addolorato, Jerónimo García-Fernández, Leonor Gallardo & Jorge García-Unanue. (2020) An Overview of the Origins and Effectiveness of Commercial Fitness Equipment and Sectoral Corporate Settings: A Critical Review of Literature. Applied Sciences 10:4, pages 1534.
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Richard Simmons. (2008) Harnessing Social Enterprise for Local Public Services. Public Policy and Administration 23:3, pages 278-301.
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Angela Benson & Steven Henderson. (2005) UK leisure centres under best value: a strategic analysis. International Journal of Public Sector Management 18:3, pages 196-215.
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L. Robinson. (2004) Public leisure facilities: managing customer expectations. Proceedings of the Institution of Civil Engineers - Municipal Engineer 157:2, pages 129-133.
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Leigh Robinson. (2003) Committed to quality: the use of quality schemes in UK public leisure services. Managing Service Quality: An International Journal 13:3, pages 247-255.
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