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Industry and Innovation Volume 19, 2012 - Issue 2
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Research Papers

Ambidexterity in Service Organizations: Reference Models from the Banking Industry

Marco Marabelli Bentley University, Waltham, MA, USACorrespondence[email protected]
,
Chiara Frigerio Cattolica University, Milan, Italy
&
Federico Rajola Cattolica University, Milan, Italy
Pages 109-126 | Published online: 20 Feb 2012

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Christine Chou, Kuo-Pin Yang & Yu-Jen Chiu. (2018) Managing sequential ambidexterity in the electronics industry: roles of temporal switching capability and contingent factors. Industry and Innovation 25:8, pages 752-777.
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Articles from other publishers (6)

Carolina Rojas-Córdova, Julio A. Pertuze, Amanda Jasmine Williamson & Michael Leatherbee. (2022) More structure or better social practices? Using a contingency lens to address ambidexterity gaps in innovative SMEs. International Journal of Emerging Markets 18:12, pages 5581-5606.
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Stephen J. Zaccaro, Lauren N.P. Campbell, Joanna E. Zakzewski & Jacob H. Johnson. 2023. Handbook of Organizational Creativity. Handbook of Organizational Creativity 355 372 .
Maria Carmela Annosi, Giacomo Marzi, Francesco Ciampi & Riccardo Rialti. (2022) An Ambidextrous Approach to Practice-Based Innovation for Social Product Development: Lessons From A Dutch Company. IEEE Transactions on Engineering Management 69:2, pages 376-387.
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Beniamino Callegari & Ranvir S. Rai. (2021) Blending In: A Case Study of Transitional Ambidexterity in the Financial Sector. Sustainability 13:4, pages 1690.
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Eivor Oborn, Michael Barrett, Karl Prince & Girts Racko. (2013) Balancing exploration and exploitation in transferring research into practice: a comparison of five knowledge translation entity archetypes. Implementation Science 8:1.
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Federico RajolaFederico Rajola. 2013. Customer Relationship Management in the Financial Industry. Customer Relationship Management in the Financial Industry 9 25 .

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