Citations (78)
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Kajsa Hult, Jack Lainpelto, Ute Walter & Inger M. Jonsson. (2023) Constructing the hospitality superstar in restaurant dining rooms. Scandinavian Journal of Hospitality and Tourism 23:2-3, pages 264-281.
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Arun Thirumalesh Madanaguli, Amandeep Dhir, Puneet Kaur, Shreya Mishra & Shalini Srivastava. (2023) A systematic literature review on corporate social responsibility (CSR) and hotels: past achievements and future promises in the hospitality sector. Scandinavian Journal of Hospitality and Tourism 23:2-3, pages 141-175.
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Elham Anasori, Glauco De Vita & Kemal Gürkan Küçükergin. (2023) Workplace bullying, psychological distress, job performance and employee creativity: the moderating effect of psychological resilience. The Service Industries Journal 43:5-6, pages 336-357.
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Bruno Santucci de Oliveira, Ana Paula Lisboa Sohn, Nicolas Pontes & Charmaine Glavas. (2023) Emotional intelligence and stress coping style in the foodservice industry in Brazil. Journal of Human Resources in Hospitality & Tourism 22:2, pages 212-238.
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Whitney E. Smith, Albert Nsom Kimbu, Anna de Jong & Scott Cohen. (2023) Gendered Instagram representations in the aviation industry. Journal of Sustainable Tourism 31:3, pages 639-663.
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Eugene Y. Roh, Crina Tarasi & Eugen Popa. (2023) "I want to get even before I quit." Bullying, counterproductive work behavior, and turnover intention among kitchen professionals. Journal of Human Resources in Hospitality & Tourism 22:1, pages 71-96.
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Jennifer H. Frost, Natalie Ooi & Pieter A. Van Dijk. (2022) ‘Is he going to be sleazy?’ Women’s experiences of emotional labour connected to sexual harassment in the spa tourism industry. Journal of Sustainable Tourism 30:12, pages 2765-2784.
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David Williamson & Candice Harris. (2022) From corporatist consensus to neo-liberal revolution: a gendered analysis of the hotel workers union and its impact on (un)sustainable employment practices in the New Zealand hotel sector, 1955–2000. Journal of Sustainable Tourism 30:12, pages 2878-2894.
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Chien-Yun Yuan, Chien-Yu Chen, Yu-Ming Fei & Chu-Hwa Yan. (2022) Workplace ostracism and prosocial service behaviours: the role of work engagement. Current Issues in Tourism 25:16, pages 2665-2678.
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Xihao Yang, John Round & Jigang Bao. (2022) Coping with precarity in the tourism performing arts industry: a case study of China’s Wa entertainers. Journal of Sustainable Tourism 30:8, pages 1937-1955.
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Zaid Alrawadieh, Derya Demirdelen Alrawadieh, Hossein G. T. Olya, Gul Erkol Bayram & Onur Cuneyt Kahraman. (2022) Sexual harassment, psychological well-being, and job satisfaction of female tour guides: the effects of social and organizational support. Journal of Sustainable Tourism 30:7, pages 1639-1657.
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Yuhyung Shin, Eun Ju Lee & Won-Moo Hur. (2022) Supervisor incivility, job insecurity, and service performance among flight attendants: the buffering role of co-worker support. Current Issues in Tourism 25:6, pages 901-918.
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Cindy Van Der Wal, Sharen Nisbet & John Haw. (2021) A Qualitative Exploration of the Causes and Consequences of Workplace Bullying in the Australian Hospitality Industry. Journal of Quality Assurance in Hospitality & Tourism 22:5, pages 517-538.
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Ruth A. Smith, Miranda Kitterlin-Lynch, Yselande Pierre & Andrew Moreo. (2021) Exploration of workplace bullying in the foodservice industry. Journal of Human Resources in Hospitality & Tourism 20:2, pages 299-317.
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Ambra Galeazzo, Natalia Ortiz-de-Mandojana & Javier Delgado-Ceballos. (2021) Green procurement and financial performance in the tourism industry: the moderating role of tourists’ green purchasing behaviour. Current Issues in Tourism 24:5, pages 700-716.
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Rawan Nimri, Sandra Kensbock, Janis Bailey & Anoop Patiar. (2021) Management perceptions of sexual harassment of hotel room attendants. Current Issues in Tourism 24:3, pages 354-366.
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Yael Ram. (2021) Metoo and tourism: a systematic review. Current Issues in Tourism 24:3, pages 321-339.
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Owais Nazir & Jamid Ul Islam. (2020) Influence of CSR-specific activities on work engagement and employees’ innovative work behaviour: an empirical investigation. Current Issues in Tourism 23:24, pages 3054-3072.
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Joseph “Mick” La Lopa & Zilan Gong. (2020) Sexual Harassment of Hospitality Interns. Journal of Hospitality & Tourism Education 32:2, pages 88-101.
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Elham Anasori, Steven. W. Bayighomog & Cem Tanova. (2020) Workplace bullying, psychological distress, resilience, mindfulness, and emotional exhaustion. The Service Industries Journal 40:1-2, pages 65-89.
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Muchazondida Mkono. (2018) ‘Troll alert!’: Provocation and harassment in tourism and hospitality social media. Current Issues in Tourism 21:7, pages 791-804.
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Shi Xu, Larry R. Martinez, Hubert Van Hoof, Michael Tews, Leonardo Torres & Karina Farfan. (2018) The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador. Current Issues in Tourism 21:7, pages 775-790.
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Girish Prayag, C. Michael Hall & Hannah Wood. (2018) I Feel Good! Perceptions and Emotional Responses of Bed & Breakfast Providers in New Zealand Toward Trip Advisor. Journal of Hospitality Marketing & Management 27:1, pages 1-20.
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Xuerong Peng, Hong Wang, Pei Fang, Wenhao Song & Dan Zhou. (2023) Mapping progress in hospitality CSR research: A bibliometric review from 2006 to 2023. Journal of Hospitality and Tourism Management 57, pages 284-302.
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Maria Hedlin & Eva Klope. (2023) What does my appearance have to do with my job? Vocational students on the sexual harassment from guests in the hospitality industry. Empirical Research in Vocational Education and Training 15:1.
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Hong Zhu, Yijiao Ye, Mingjian Zhou & Yaoqi Li. (2023) The impact of customer sexual harassment on customer-oriented OCB: a social exchange perspective. International Journal of Contemporary Hospitality Management 35:12, pages 4555-4573.
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Frederick Doe & Mary Naana Essiaw. (2021) When being hospitable hurts (staff experiences of bullying from hotel guests). International Hospitality Review 37:2, pages 314-333.
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Lindsey Lee & Heyao Yu. (2023) Socioeconomic diversity in the hospitality industry: the relationship between social class background, family expectations and career outcomes. International Journal of Contemporary Hospitality Management 35:11, pages 3844-3863.
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Isobel Abbott & Gregory Adam Whitley. (2023) What are ambulance personnel experiences of sexual harassment and sexual assault in the workplace? A rapid evidence review. International Emergency Nursing 71, pages 101376.
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Shekinah Hoffman. (2023) The impact of sexual harassment on women's health and well‐being: A case for studying the casino gaming industry. Sociology Compass.
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Gavkhar Turaeva. (2023) The value of leadership in small enterprises from their employees’ perspective. Vezetéstudomány / Budapest Management Review, pages 41-50.
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Xingyu Wang, Xiaolin (Crystal) Shi, YooHee Hwang, Jingwen Yan & Huy (Robert) Gip. (2023) A Social Informational Processing Lens on Multi-Foci Mistreatment: Roles of Customer Orientation and Power Distance. Journal of Hospitality & Tourism Research, pages 109634802311686.
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Zhuanzhuan Sun, Yanzhen He, Xiao-Xiao Liu & Yijiao Ye. (2022) Killing the service fire: leader aggressive humour undermines hospitality employees’ proactive customer service performance. International Journal of Contemporary Hospitality Management 35:3, pages 933-950.
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Mulugeta Dile Worke, Zewdie Birhanu Koricha & Gurmesa Tura Debelew. (2023) Consequences of exposure to sexual harassment among women working in hospitality workplaces in Bahir Dar City, Ethiopia: a structural equation model. Archives of Public Health 81:1.
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Mulugeta Dile Worke, Habtamu Demelash, Lealem Meseret, Minale Bezie & Fantu Abebe. (2022) Factors associated with sexual violence among waitresses working in Bahir Dar City, Ethiopia: a mixed-method study. BMC Women's Health 22:1.
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Fabio Gaspani. (2022) “We have to take care of them”: front office workers and the secret sexual encounters of guests in high-end hotels. Employee Relations: The International Journal 44:4, pages 913-925.
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Mulugeta Dile Worke, Zewdie Birhanu Koricha & Gurmesa Tura Debelew. (2022) Development and validation of contextual measures of sexual harassment perceptions, experiences, and coping for women employees in Ethiopian hospitality workplaces. Archives of Public Health 80:1.
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Lorraine Busby, Linda Patrick & Alice Gaudine. (2022) Upwards Workplace Bullying: A Literature Review. SAGE Open 12:1, pages 215824402210850.
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Eugene Roh, Crina Tarasi & Eugen M. Popa. (2021) 'I Want to Get Even Before I Quit.' Bullying, Counterproductive Work Behavior, and Turnover Intention Among Kitchen Professionals. SSRN Electronic Journal.
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