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Articles

Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment

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Pages 1621-1643 | Received 05 Sep 2015, Accepted 30 Jun 2016, Published online: 21 Jul 2016

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Xavier Dueñas, Maribel Rodríguez & Leonor M Pérez. (2021) Asymmetric importance-performance analysis: Measuring classification changes of destination attributes into basic, performance and excitement factors according to the segmentation criterion. Tourism and Hospitality Research 21:4, pages 418-425.
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Charitha Harshani Perera, Rajkishore Nayak & Long Thang Van Nguyen. (2021) The impact of subjective norms, eWOM and perceived brand credibility on brand equity: application to the higher education sector. International Journal of Educational Management 35:1, pages 63-74.
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Marko Sarstedt, Christian M Ringle, Jun-Hwa Cheah, Hiram Ting, Ovidiu I Moisescu & Lacramioara Radomir. (2019) Structural model robustness checks in PLS-SEM. Tourism Economics 26:4, pages 531-554.
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Maja Šerić & Irene Gil-Saura. (2019) Understanding brand equity in hotel firms. What is the role of brand loyalty and satisfaction?. International Journal of Contemporary Hospitality Management 31:9, pages 3526-3546.
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Oriol Iglesias, Stefan Markovic & Josep Rialp. (2019) How does sensory brand experience influence brand equity? Considering the roles of customer satisfaction, customer affective commitment, and employee empathy. Journal of Business Research 96, pages 343-354.
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