Citations (32)
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Niki Glaveli, Panagiotis Manolitzas, Stergios Palamas, Evangelos Grigoroudis & Constantin Zopounidis. (2023) Developing effective strategic decision-making in the areas of hotel quality management and customer satisfaction from online ratings. Current Issues in Tourism 26:6, pages 1003-1021.
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Panagiotis Manolitzas, Niki Glaveli, Stergios Palamas, Michael Talias & Evangelos Grigoroudis. (2022) Hotel guests’ demanding level and importance of attribute satisfaction ratings: an application of MUltiplecriteria Satisfaction Analysis on TripAdvisor’s hotel guests ratings. Current Issues in Tourism 25:8, pages 1203-1208.
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Ran Zhang & Erwin Losekoot. (2021) How do employees really feel about team building? An exploratory netnographic investigation. Research in Hospitality Management 11:2, pages 151-158.
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Frédéric Bornarel, Hélène Delacour, Sébastien Liarte & Sandrine Virgili. (2021) Exploring travellers’ experiences when visiting Verdun battlefield: a TripAdvisor case study. Current Issues in Tourism 24:6, pages 824-841.
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Yunxuan (Carrie) Zhang, Cass Shum & Amanda Belarmino. (2022) “Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions. Cornell Hospitality Quarterly 64:3, pages 298-306.
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Erdal ARSLAN. (2023) Turist Anlatıları Perspektifinden Varoş Destinasyonları DeneyimiSlum Destinations Experience from Tourist Narratives' Perspective. Anatolia: Turizm Araştırmaları Dergisi.
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Yingxue Xia & Hong-Youl Ha. (2023) The role of online reviews in restaurant selection intentions: A latent growth modeling approach. International Journal of Hospitality Management 111, pages 103483.
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Orly Carvache-Franco, Mauricio Carvache-Franco, Wilmer Carvache-Franco & Olga Martin-Moreno. (2023) Topics and destinations in comments on YouTube tourism videos during the Covid-19 pandemic. PLOS ONE 18:3, pages e0281100.
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Abdullah Alghamdi. (2022) A Hybrid Method for Customer Segmentation in Saudi Arabia Restaurants Using Clustering, Neural Networks and Optimization Learning Techniques. Arabian Journal for Science and Engineering 48:2, pages 2021-2039.
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Abdullah Alghamdi. (2022) A Hybrid Method for Big Data Analysis Using Fuzzy Clustering, Feature Selection and Adaptive Neuro-Fuzzy Inferences System Techniques: Case of Mecca and Medina Hotels in Saudi Arabia. Arabian Journal for Science and Engineering 48:2, pages 1693-1714.
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Liang Tang, Xi Wang & Eojina Kim. (2022) Predicting Conversion Rates in Online Hotel Bookings with Customer Reviews. Journal of Theoretical and Applied Electronic Commerce Research 17:4, pages 1264-1278.
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Yuanyuan Shang, Fangxuan (Sam) Li & Jianan Ma. (2022) Tourist gaze upon a slum tourism destination: A case study of Dharavi, India. Journal of Hospitality and Tourism Management 52, pages 478-486.
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Tuyet-Mai Nguyen & Ashish Malik. (2021) Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence. International Marketing Review 39:3, pages 482-508.
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Sha Wang, Tianyun Chu, Huiying Li & Qianqian Sun. (2022) Cruise vacation experiences for Chinese families with young children. Tourism Review 77:3, pages 815-840.
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Tércio Pereira, Letícia Schmitt Muller, Marcos Arnhold & Pablo Flôres Limberger. (2021) Análise multidimensional das experiências dos hóspedes dos resorts Catarinenses por revisores online. Podium Sport Leisure and Tourism Review 10:3, pages 170-189.
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Jina Kim, Yeonju Jang, Kunwoo Bae, Soyoung Oh, Nam Jeong Jeong, Eunil Park, Jinyoung Han & Angel P. del Pobil. (2021) Between comments and repeat visit: capturing repeat visitors with a hybrid approach. Data Technologies and Applications 55:4, pages 542-557.
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Mehrbakhsh Nilashi, Shahla Asadi, Behrouz Minaei-Bidgoli, Rabab Ali Abumalloh, Sarminah Samad, Fahad Ghabban & Ali Ahani. (2021) Recommendation agents and information sharing through social media for coronavirus outbreak. Telematics and Informatics 61, pages 101597.
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Yaozhi ZHANG. (2021) A Big-Data Analysis of Public Perceptions of Service Robots Amid Covid-19. Advances in Hospitality and Tourism Research (AHTR) 9:1, pages 234-242.
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Ramina Khorsand, Majid Rafiee & Vahid Kayvanfar. (2020) Insights into TripAdvisor's online reviews: The case of Tehran's hotels. Tourism Management Perspectives 34, pages 100673.
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