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Raíssa Corrêa de Carvalho & Denise Dumke de Medeiros. (2021) Assessing quality of air transport service: a comparative analysis of two evaluation models. Current Issues in Tourism 24:8, pages 1123-1138.
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Changjiang Bruce Tao, Baolin Deng & Jiuxia Sun. (2024) Memorable interactive experiences between hosts and guests in B&Bs and their generation process: The host perspective. Tourism Management 102, pages 104861.
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Eleftheria Mitsopoulou, Eleni Moustaka, Maria I. Kamariotou & Fotis C. Kitsios. 2023. Operational Research in the Era of Digital Transformation and Business Analytics. Operational Research in the Era of Digital Transformation and Business Analytics
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Sudha Rajesh, Yousef Methkal Abd Algani, Mohammed Saleh Al Ansari, Bhuvaneswari Balachander, Roop Raj, Iskandar Muda, B. Kiran Bala & S. Balaji. (2022) Detection of features from the internet of things customer attitudes in the hotel industry using a deep neural network model. Measurement: Sensors 22, pages 100384.
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Wei Fu, Shengnan Wei, Jue Wang & Hak-Seon Kim. (2022) Understanding the Customer Experience and Satisfaction of Casino Hotels in Busan through Online User-Generated Content. Sustainability 14:10, pages 5846.
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