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Original Article

Reducing the use of out-of-hours primary care services: A survey among Dutch general practitioners

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Pages 189-195 | Received 07 Aug 2015, Accepted 06 Apr 2016, Published online: 01 Jun 2016

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (3)

Edmond Brasseur, Allison Gilbert, Anne-Françoise Donneau, Justine Monseur, Alexandre Ghuysen & Vincent D’Orio. (2022) Reliability and validity of an original nurse telephone triage tool for out-of-hours primary care calls: the SALOMON algorithm. Acta Clinica Belgica 77:3, pages 640-646.
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Bent Håkan Lindberg, Ingrid Keilegavlen Rebnord & Sigurd Høye. (2021) Phone triage nurses’ assessment of respiratory tract infections – the tightrope walk between gatekeeping and service providing. A qualitative study. Scandinavian Journal of Primary Health Care 39:2, pages 139-147.
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Edmond Brasseur, Jean-Christophe Servotte, Anne-Francoise Donneau, Samuel Stipulante, Vincent d'Orio & Alexandre Ghuysen. (2019) Triage for out-of-hours primary care calls: a reliability study of a new French-language algorithm, the SALOMON rule. Scandinavian Journal of Primary Health Care 37:2, pages 227-232.
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Articles from other publishers (27)

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Corinne Rijpkema, Lotte Ramerman, Maarten Homburg, Eline Meijer, Jean Muris, Tim olde Hartman, Marjolein Berger, Lilian Peters & Robert Verheij. (2023) Care by general practitioners for patients with asthma or COPD during the COVID-19 pandemic. npj Primary Care Respiratory Medicine 33:1.
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A. Manten, L. De Clercq, R. P. Rietveld, W. A. M. Lucassen, E. P. Moll van Charante & R. E. Harskamp. (2022) Evaluation of the Marburg Heart Score and INTERCHEST score compared to current telephone triage for chest pain in out-of-hours primary care. Netherlands Heart Journal 31:4, pages 157-165.
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Amy Manten, Remco P Rietveld, Lukas de Clercq, Inge van Hulst, Wim A M Lucassen, Eric P Moll van Charante & Ralf E Harskamp. (2023) Evaluation of telephone triage among chest pain patients in out-of-hours primary care in the Netherlands (TRACE). Family Practice 40:1, pages 23-29.
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Véronique Bouchard, Annie Robitaille, Sylvie Perreault, Marie-Christyne Cyr, Jean-Claude Tardif, David Busseuil & Bianca D'Antono. (2023) Psychological distress, social support, and use of outpatient care among adult men and women with coronary artery disease or other non-cardiovascular chronic disease. Journal of Psychosomatic Research 165, pages 111131.
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Bent Håkan Lindberg, Ingrid Keilegavlen Rebnord & Sigurd Høye. (2023) Effect of an educational intervention for telephone triage nurses on out-of-hours attendance: a pragmatic randomized controlled study. BMC Health Services Research 23:1.
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Vivian Midtbø, Siri-Linn Schmidt Fotland, Ingrid Hjulstad Johansen & Steinar Hunskaar. (2022) From direct attendance to telephone triage in an emergency primary healthcare service: an observational study. BMJ Open 12:5, pages e054046.
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Michelle Spek, Roderick Venekamp, Esther De Groot, Geert-Jan Geersing, Daphne Carmen Erkelens, Maarten van Smeden, Frans H Rutten & Dorien L Zwart. (2022) Optimising telephone triage of patients calling for acute shortness of breath during out-of-hours primary care: protocol of a multiple methods study (Opticall). BMJ Open 12:4, pages e059549.
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Tessa Jansen, Karin Hek, François G Schellevis, Anton E Kunst & Robert A Verheij. (2021) Income-related differences in out-of-hours primary care telephone triage using national registration data. Emergency Medicine Journal 38:6, pages 460-466.
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Loes T C M Wouters, Dorien L M Zwart, Daphne C A Erkelens, Esther De Groot, Maarten van Smeden, Arno W Hoes, Roger A M J Damoiseaux & Frans H Rutten. (2021) Gender-stratified analyses of symptoms associated with acute coronary syndrome in telephone triage: a cross-sectional study. BMJ Open 11:6, pages e042406.
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Loes Wouters, Dorien Zwart, Daphne Erkelens, Marlies Huijsmans, Arno Hoes, Roger Damoiseaux, F. H. Rutten & E. de Groot. (2021) Telefonische triage bij acute thoracale klachten. Huisarts en wetenschap.
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Loes Wouters, Dorien Zwart, Carmen Erkelens, Noël Cheung, Esther de Groot, Roger Damoiseaux, A.W. Hoes & F.H. Rutten. (2021) Sneller een ambulance bij thoracale klachten ’s nachts. Huisarts en wetenschap.
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Daphne C. Erkelens, Frans H. Rutten, Loes T. Wouters, L. Servaas Dolmans, Esther de Groot, Roger A. Damoiseaux & Dorien L. Zwart. (2020) Accuracy of telephone triage in patients suspected of transient ischaemic attack or stroke: a cross-sectional study. BMC Family Practice 21:1.
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Xing Shen, Heng Jiang, Hongbin Xu, Jun Ye, Chuanzhu Lv, Zuxun Lu & Yong Gan. (2020) The global prevalence of turnover intention among general practitioners: a systematic review and meta-analysis. BMC Family Practice 21:1.
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D. S. Graversen, M. B. Christensen, A. F. Pedersen, A. H. Carlsen, F. Bro, H. C. Christensen, C. H. Vestergaard & L. Huibers. (2020) Safety, efficiency and health-related quality of telephone triage conducted by general practitioners, nurses, or physicians in out-of-hours primary care: a quasi-experimental study using the Assessment of Quality in Telephone Triage (AQTT) to assess audio-recorded telephone calls. BMC Family Practice 21:1.
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Loes T Wouters, Dorien L Zwart, Daphne C Erkelens, Noël S Cheung, Esther de Groot, Roger A Damoiseaux, Arno W Hoes & Frans H Rutten. (2020) Chest discomfort at night and risk of acute coronary syndrome: cross-sectional study of telephone conversations. Family Practice 37:4, pages 473-478.
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Loes TCM Wouters, Frans H Rutten, Daphne CA Erkelens, Esther De Groot, Roger AMJ Damoiseaux & Dorien LM Zwart. (2020) Accuracy of telephone triage in primary care patients with chest discomfort: a cross-sectional study. Open Heart 7:2, pages e001376.
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Loes T. Wouters, Dorien L. Zwart, Daphne C. Erkelens, Marlies Huijsmans, Arno W. Hoes, Roger A. Damoiseaux, Frans H. Rutten & Esther Groot. (2020) Tinkering and overruling the computer decision support system: Working strategies of telephone triage nurses who assess the urgency of callers suspected of having an acute cardiac event. Journal of Clinical Nursing 29:7-8, pages 1175-1186.
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Insa Seeger, Laura Kreienmeyer, Falk Hoffmann & Michael H. Freitag. (2019) Cross-sectional study in an out-of-hours primary care centre in northwestern Germany – patient characteristics and the urgency of their treatment. BMC Family Practice 20:1.
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Daphne CA Erkelens, Loes TCM Wouters, Dorien LM Zwart, Roger AMJ Damoiseaux, Esther De Groot, Arno W Hoes & Frans H Rutten. (2019) Optimisation of telephone triage of callers with symptoms suggestive of acute cardiovascular disease in out-of-hours primary care: observational design of the Safety First study. BMJ Open 9:7, pages e027477.
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Anne Helen Hansen, Tor Claudi & Eirik Årsand. (2019) Associations Between the Use of eHealth and Out-of-Hours Services in People With Type 1 Diabetes: Cross-Sectional Study. Journal of Medical Internet Research 21:3, pages e13465.
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Marre M M de Koning, Nathalie Reurink, Marianne F Mol & Bart Koes. (2019) Comment on ‘Ambulance dispatch versus GP home visit for highly urgent out-of-hours primary care’ by Plat et al. . Family Practice 36:2, pages 102-102.
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Tessa Jansen, Robert A Verheij, Francois G Schellevis & Anton E Kunst. (2019) Use of out-of-hours primary care in affluent and deprived neighbourhoods during reforms in long-term care: an observational study from 2013 to 2016. BMJ Open 9:3, pages e026426.
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Markus Kruyswijk. (2018) Triage op de post: tijd voor actieve bemoeienis van de huisarts. Huisarts en wetenschap 61:6, pages 27-28.
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Anders Prior, Mogens Vestergaard, Karen Kjær Larsen & Morten Fenger-Grøn. (2018) Association between perceived stress, multimorbidity and primary care health services: a Danish population-based cohort study. BMJ Open 8:2, pages e018323.
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Karen Busk Nørøxe, Linda Huibers, Grete Moth & Peter Vedsted. (2017) Medical appropriateness of adult calls to Danish out-of-hours primary care: a questionnaire-based survey. BMC Family Practice 18:1.
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