Advanced search
Publication Cover
European Journal of General Practice Volume 27, 2021 - Issue 1
Submit an article Journal homepage
2,228
Views
2
CrossRef citations to date
0
Altmetric
Original Articles

A multi-perspective exploration of the understanding of patient complaints and their potential for patient safety improvement in general practice

Emily O’Dowda Discipline of General Practice, National University of IrelandGalway, Galway, IrelandCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-9283-5459View further author information
ORCID Icon,
Sinead Lydonb School of Medicine, National University of IrelandGalway, Galway, IrelandORCID Iconhttps://orcid.org/0000-0001-5700-4350View further author information
ORCID Icon &
Paul O’Connora Discipline of General Practice, National University of IrelandGalway, Galway, IrelandORCID Iconhttps://orcid.org/0000-0001-9036-098XView further author information
ORCID Icon
Pages 35-44 | Received 09 Oct 2020, Accepted 02 Mar 2021, Published online: 27 Apr 2021

Citations (2)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (1)

Matthew Pearce, Victoria Wilkins & David Chaulk. (2021) Using patient complaints to drive healthcare improvement: a narrative overview. Hospital Practice 49:sup1, pages 393-398.
Read now

Articles from other publishers (1)

Emily O’Dowd, Sinéad Lydon, Kathryn Lambe, Chris Rudland, Aoife Hilton & Paul O’Connor. (2022) Identifying hot spots for harm and blind spots across the care pathway from patient complaints about general practice. Family Practice 39:4, pages 579-585.
Crossref

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.