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International Journal on Media Management Volume 3, 2001 - Issue 2
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Original Articles

A refined view of download time impacts on e‐consumer attitudes and patronage intentions toward e‐retailers

Gregory M. Rose College of Business, California State University, Associate Professor of MIS, Chico, California, U.S.A. E-mail: [email protected]
,
John Lees College of Business, Associate Professor at California State University, Department of Accounting and MIS, Chico, California, U.S.A. E-mail: [email protected]
&
Matthew L. Meuter College of Business, California State University, Associate Professor of Marketing, Chico, California, U.S.A. E-mail: [email protected]
Pages 105-111 | Published online: 28 May 2009

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Fiona Fui-Hoon Nah. (2004) A study on tolerable waiting time: how long are Web users willing to wait?. Behaviour & Information Technology 23:3, pages 153-163.
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John Kim, Srinarayan Sharma & Kris Setzekorn. (2002) A framework for building brand equity online for pure‐play B2C retailers and services. International Journal on Media Management 4:2, pages 123-133.
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Articles from other publishers (30)

A.K.S. Suryavanshi, Viral Bhatt, Sujo Thomas, Ritesh Patel & Harsha Jariwala. (2023) Predicting cause-related marketing patronage intentions, corporate social responsibility motives and moderating role of spirituality. Social Responsibility Journal.
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Alyssa C. Smith, Brandon C. W. Ralph, Jeremy Marty-Dugas & Daniel Smilek. (2019) Loading… loading… The influence of download time on information search. PLOS ONE 14:12, pages e0226112.
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Betsy Stringam & John Gerdes. (2019) Service gap in hotel website load performance. International Hospitality Review 33:1, pages 16-29.
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Tejaswini Herath, Rui Chen, Jingguo Wang, Ketan Banjara, Jeff Wilbur & H. Raghav Rao. (2014) Security services as coping mechanisms: an investigation into user intention to adopt an email authentication service. Information Systems Journal 24:1, pages 61-84.
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Li Na, Peng Geng, Chen Hang & Bao Jiaxing. (2013) A prediction study on E-commerce orders based on site search data. A prediction study on E-commerce orders based on site search data.
Nolan J. Taylor, Alan R. Dennis & Jeff W. Cummings. (2013) Situation normality and the shape of search: The effects of time delays and information presentation on search behavior. Journal of the American Society for Information Science and Technology 64:5, pages 909-928.
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Wen Liang Wang & Geng Peng. (2012) The Improvement of a Prediction Study of Transactions Based on E-Commerce Site Search Data. Applied Mechanics and Materials 263-266, pages 2738-2745.
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A.D. Rensel, J.M Abbas & H.R. Rao. 2012. Cyber Crime. Cyber Crime 1220 1244 .
Natalia Vila & In?s Kuster. (2010) The role of usability on stimulating SME?s on line buying intention: an experiment based on a ficticius web site design. Quality & Quantity 46:1, pages 117-136.
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Yung-Hsiang Cheng. (2011) Evaluating web site service quality in public transport: Evidence from Taiwan High Speed Rail. Transportation Research Part C: Emerging Technologies 19:6, pages 957-974.
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Natalia Vila & In?s Kuster. (2011) Consumer feelings and behaviours towards well designed websites. Information & Management 48:4-5, pages 166-177.
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Ines Küster & Natalia Vila. (2011) Successful SME web design through consumer focus groups. International Journal of Quality & Reliability Management 28:2, pages 132-154.
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Gregory M. Rose, Carina DeVilliers & Detmar Straub. 2011. International Enterprises and Global Information Technologies. International Enterprises and Global Information Technologies 203 227 .
Ann D. Rensel, June M. Abbas & H.R. Rao. (2010) Publicly Available Computers. Journal of Electronic Commerce in Organizations 8:1, pages 1-25.
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Gregory M. Rose, Carina DeVilliers & Detmar W. Straub. (2009) Chronism Theory, Culture, and System Delay. Journal of Global Information Management 17:4, pages 1-28.
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Russell J. BranaghanChristopher A. Sanchez. (2009) Feedback Preferences and Impressions of Waiting. Human Factors: The Journal of the Human Factors and Ergonomics Society 51:4, pages 528-538.
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Toan Huynh & James Miller. (2008) Another viewpoint on “evaluating web software reliability based on workload and failure data extracted from server logs”. Empirical Software Engineering 14:4, pages 371-396.
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Russell J. Branaghan & Christopher A. Sanchez. (2008) Feedback, Subjective Time Estimates, and User Satisfaction. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 52:19, pages 1350-1353.
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Donald A. Hantula, Diane DiClemente Brockman & Carter L. Smith. (2008) Online Shopping as Foraging: The Effects of Increasing Delays on Purchasing and Patch Residence. IEEE Transactions on Professional Communication 51:2, pages 147-154.
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ShanShan Qi, Rosanna Leung, Rob Law & Dimitrios Buhalis. 2008. Information and Communication Technologies in Tourism 2008. Information and Communication Technologies in Tourism 2008 267 278 .
Alexander P. Pons. (2006) Semantic prefetching objects of slower web site pages. Journal of Systems and Software 79:12, pages 1715-1724.
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Gerard Ryan & Mireia Valverde. (2006) Waiting in line for online services: a qualitative study of the user's perspective. Information Systems Journal 16:2, pages 181-211.
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Dennis F. Galletta, Raymond M. Henry, Scott McCoy & Peter Polak. (2006) When the Wait Isn’t So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth. Information Systems Research 17:1, pages 20-37.
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A.D. Rensel, J.M. Abbas & H.R. Rao. (2006) Publicly Accessible Computers: An Exploratory Study of the Determinants of Transactional Website Use in Public Locations. Publicly Accessible Computers: An Exploratory Study of the Determinants of Transactional Website Use in Public Locations.
Gerard Ryan & Mireia Valverde. (2005) Waiting for service on the internet. Internet Research 15:2, pages 220-240.
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Gregory M. Rose, Matthew L. Meuter & James M. Curran. (2004) On‐line waiting: The role of download time and other important predictors on attitude toward e‐retailers. Psychology & Marketing 22:2, pages 127-151.
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Brigette A Erwin, Cynthia L Turk, Richard G Heimberg, David M Fresco & Donald A Hantula. (2004) The Internet: home to a severe population of individuals with social anxiety disorder?. Journal of Anxiety Disorders 18:5, pages 629-646.
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Diane F. DiClemente & Donald A. Hantula. (2003) Optimal foraging online: Increasing sensitivity to delay. Psychology & Marketing 20:9, pages 785-809.
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Gerard Ryan & Mireia Valverde. (2003) Waiting online: a review and research agenda. Internet Research 13:3, pages 195-205.
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G.M. Rose, R. Evaristo & D. Straub. (2003) Culture and consumer responses to web download time: a four-continent study of mono and polychronism. IEEE Transactions on Engineering Management 50:1, pages 31-44.
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