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Journal of Psychology in Africa Volume 27, 2017 - Issue 3
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Special section: Work-related well-being

Work-related well-being in a call centre environment: The moderating role of age and tenure

Sanet van der WesthuizenDepartment of Industrial and Organisational Psychology, University of South Africa, Pretoria, South AfricaCorrespondence[email protected]
&
Liezel BezuidenhoutDepartment of Industrial and Organisational Psychology, University of South Africa, Pretoria, South Africa
Pages 216-220 | Published online: 29 Jun 2017

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Nisha Harry. (2022) Socio-demographic characteristics as predictors of psychosocial resources of call centre agents. Journal of Psychology in Africa 32:2, pages 159-165.
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Articles from other publishers (4)

Chunhua Fu, Zhen Zhao, Huimei Wang, Mingkun Ouyang, Xiaoling Mao, Xiao Cai & Xinhua Tan. (2022) How perceived school culture relates to work engagement among primary and secondary school teachers? Roles of affective empathy and job tenure. Frontiers in Psychology 13.
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Charlie Renaud & Agnès Lacroix. (2022) Connaissances actuelles des causes du burnout, importance et relations des différentes variables mises en jeu : une revue critique de la littérature. Annales Médico-psychologiques, revue psychiatrique.
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Gregor J. Jenny, Georg F. Bauer, Hege Forbech Vinje, Rebecca Brauchli, Katharina Vogt & Steffen Torp. 2022. The Handbook of Salutogenesis. The Handbook of Salutogenesis 321 336 .
Jon D. Phillips, Erica L. Lizano, Amy S. He & Robin Leake. (2020) Factors Associated with Caseworker Burnout in Child Welfare: Does Tenure Matter?. Journal of the Society for Social Work and Research 11:2, pages 261-283.
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