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The Design Journal
An International Journal for All Aspects of Design
Volume 23, 2020 - Issue 5
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Article

The Influence of Designers’ Cultural Differences on the Empathic Accuracy of User Understanding

Jie LiAalto University, Espoo, FinlandCorrespondence[email protected]
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Katja Hölttä-OttoAalto University, Espoo, FinlandView further author information
Pages 779-796 | Received 07 Oct 2019, Accepted 03 Feb 2020, Published online: 03 Sep 2020

Citations (7)

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Read on this site (1)

Jie Li, Antti Surma-aho, Álvaro M. Chang-Arana & Katja Hölttä-Otto. (2021) Understanding customers across national cultures: the influence of national cultural differences on designers’ empathic accuracy. Journal of Engineering Design 32:10, pages 538-558.
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Articles from other publishers (6)

Aleksi Salmi, Jie Li & Katja Holtta-Otto. (2023) Automatic Facial Expression Analysis as a Measure of User-Designer Empathy. Journal of Mechanical Design 145:3.
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Jie Li & Katja Hölttä-Otto. (2023) Inconstant Empathy—Interpersonal Factors That Influence the Incompleteness of User Understanding. Journal of Mechanical Design 145:2.
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Aurora Berni, Yuri Borgianni, Demis Basso & Claus-Christian Carbon. (2023) Fundamentals and issues of user experience in the process of designing consumer products. Design Science 9.
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Rui Li, Hong Zhang, Chenguang Liu, Zhenyu Cheryl Qian & Linghao Zhang. (2022) Bibliometric and Visualized Analysis of User Experience Design Research: From 1999 to 2019. SAGE Open 12:1, pages 215824402210872.
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Antti Surma-aho, Tua Björklund & Katja Hölttä-Otto. (2022) User and stakeholder perspective taking in novice design teams. Design Science 8.
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Álvaro M. Chang-Arana, Antti Surma-aho, Katja Hölttä-Otto & Mikko Sams. (2022) Under the umbrella: components of empathy in psychology and design. Design Science 8.
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