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Theoretical Issues in Ergonomics Science Volume 20, 2019 - Issue 4
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Individual differences in human–machine trust: A multi-study look at the perfect automation schema

Joseph B. LyonsAirman Systems Directorate, Air Force Research Laboratory, Dayton, OH, USACorrespondence[email protected]
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Svyatoslav Y. GuznovAirman Systems Directorate, Air Force Research Laboratory, Dayton, OH, USAView further author information
Pages 440-458 | Received 21 Nov 2017, Accepted 17 Jun 2018, Published online: 26 Nov 2018

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Anthony M. Gibson, August Capiola, Gene M. Alarcon, Michael A. Lee, Sarah A. Jessup & Izz aldin Hamdan. (2023) Construction and validation of an updated perfect automation schema (uPAS) scale. Theoretical Issues in Ergonomics Science 24:2, pages 241-266.
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Patrick Highland, Thomas Schnell, Katharine Woodruff & Gianna Avdic-McIntire. (2023) Towards Human Objective Real-Time Trust of Autonomy Measures for Combat Aviation. The International Journal of Aerospace Psychology 33:1, pages 1-34.
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Heather M. Wojton, Daniel Porter, Stephanie T. Lane, Chad Bieber & Poornima Madhavan. (2020) Initial validation of the trust of automated systems test (TOAST). The Journal of Social Psychology 160:6, pages 735-750.
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Christopher S. Calhoun, Philip Bobko, Jennie J. Gallimore & Joseph B. Lyons. (2019) Linking precursors of interpersonal trust to human-automation trust: An expanded typology and exploratory experiment. Journal of Trust Research 9:1, pages 28-46.
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Articles from other publishers (36)

August Capiola, Joseph B. Lyons, Krista N. Harris, Izz aldin Hamdan, Siva Kailas & Katia Sycara. (2023) “Do what you say?” The combined effects of framed social intent and autonomous agent behavior on the trust process. Computers in Human Behavior 149, pages 107966.
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Steven Lawrence, Negin Azizi, Kevin Fan, Melanie Jouaiti, Jesse Hoey, Chrystopher L. Nehaniv & Kerstin Dautenhahn. (2023) The Impact of Social Norm Violations on Participants’ Perception of and Trust in a Robot during a Competitive Game Scenario. The Impact of Social Norm Violations on Participants’ Perception of and Trust in a Robot during a Competitive Game Scenario.
Michael Pflanzer, Zachary Traylor, Joseph B. Lyons, Veljko Dubljević & Chang S. Nam. (2022) Ethics in human–AI teaming: principles and perspectives. AI and Ethics 3:3, pages 917-935.
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Gene M. Alarcon, August Capiola, Michael A. Lee, Sasha Willis, Izz Aldin Hamdan, Sarah A. Jessup & Krista N. Harris. (2023) Development and Validation of the System Trustworthiness Scale. Human Factors: The Journal of the Human Factors and Ergonomics Society.
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Erin K. Chiou & John D. Lee. (2021) Trusting Automation: Designing for Responsivity and Resilience. Human Factors: The Journal of the Human Factors and Ergonomics Society 65:1, pages 137-165.
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Gene M. Alarcon, August Capiola, Izz Aldin Hamdan, Michael A. Lee & Sarah A. Jessup. (2023) Differential biases in human-human versus human-robot interactions. Applied Ergonomics 106, pages 103858.
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Krista Harris, Gene Alarcon, Sarah Jessup, Jacob Noblick & Scott Meyers. 2023. Design, User Experience, and Usability. Design, User Experience, and Usability 194 207 .
Katherine R. Garcia, Scott Mishler, Yanru Xiao, Cong Wang, Bin Hu, Jeremiah D. Still & Jing Chen. (2022) Drivers’ Understanding of Artificial Intelligence in Automated Driving Systems: A Study of a Malicious Stop Sign. Journal of Cognitive Engineering and Decision Making 16:4, pages 237-251.
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René Riedl. (2022) Is trust in artificial intelligence systems related to user personality? Review of empirical evidence and future research directions. Electronic Markets.
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Shreyas Bhat, Joseph B. Lyons, Cong Shi & X. Jessie Yang. (2022) Clustering Trust Dynamics in a Human-Robot Sequential Decision-Making Task. IEEE Robotics and Automation Letters 7:4, pages 8815-8822.
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Ilja Croijmans, Laura van Erp, Annelie Bakker, Lara Cramer, Sophie Heezen, Dana Van Mourik, Sterre Weaver & Ruud Hortensius. (2022) No Evidence for an Effect of the Smell of Hexanal on Trust in Human–Robot Interaction. International Journal of Social Robotics.
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Nathan Tenhundfeld, Mustafa Demir & Ewart de Visser. (2022) Assessment of Trust in Automation in the “Real World”: Requirements for New Trust in Automation Measurement Techniques for Use by Practitioners. Journal of Cognitive Engineering and Decision Making 16:2, pages 101-118.
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Jenna E. Cotter, Emily H. O'Hear, R. Cooper Smitherman, Addison B. Bright, Nathan L. Tenhundfeld, Jason Forsyth, Nathan R. Sprague & Samy El-Tawab. (2022) Convergence Across Behavioral and Self-report Measures Evaluating Individuals' Trust in an Autonomous Golf Cart. Convergence Across Behavioral and Self-report Measures Evaluating Individuals' Trust in an Autonomous Golf Cart.
Jinchao Lin, April Rose Panganiban, Gerald Matthews, Katey Gibbins, Emily Ankeney, Carlie See, Rachel Bailey & Michael Long. (2022) Trust in the Danger Zone: Individual Differences in Confidence in Robot Threat Assessments. Frontiers in Psychology 13.
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Connor Esterwood & Lionel P. Robert. (2022) Having the Right Attitude: How Attitude Impacts Trust Repair in Human—Robot Interaction. Having the Right Attitude: How Attitude Impacts Trust Repair in Human—Robot Interaction.
Joseph B. Lyons, Sarah A. Jessup & Thy Q. Vo. (2022) The Role of Decision Authority and Stated Social Intent as Predictors of Trust in Autonomous Robots. Topics in Cognitive Science.
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云霄 王. (2022) A Discussion of Trust Abuse and Lack of Trust in Human-Computer Trust. Advances in Psychology 12:08, pages 2663-2668.
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Spencer C. Kohn, Ewart J. de Visser, Eva Wiese, Yi-Ching Lee & Tyler H. Shaw. (2021) Measurement of Trust in Automation: A Narrative Review and Reference Guide. Frontiers in Psychology 12.
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Izz aldin Hamdan, August Capiola, Gene M. Alarcon, Joseph B. Lyons, Keitaro Nishimura, Katia Sycara & Michael Lewis. (2021) Exploring the Effects of Swarm Degradations on Trustworthiness Perceptions, Reliance Intentions, and Reliance Behaviors. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 65:1, pages 1141-1145.
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David Callisto Valentine, Iskander Smit & Euiyoung Kim. (2021) DESIGNING FOR CALIBRATED TRUST: EXPLORING THE CHALLENGES IN CALIBRATING TRUST BETWEEN USERS AND AUTONOMOUS VEHICLES. Proceedings of the Design Society 1, pages 1143-1152.
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Joseph B. Lyons, Thy Vo, Kevin T. Wynne, Sean Mahoney, Chang S. Nam & Darci Gallimore. (2020) Trusting Autonomous Security Robots: The Role of Reliability and Stated Social Intent. Human Factors: The Journal of the Human Factors and Ergonomics Society 63:4, pages 603-618.
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Joseph B. Lyons & Kevin T. Wynne. (2021) Human-machine teaming: Evaluating dimensions using narratives. Human-Intelligent Systems Integration 3:2, pages 129-137.
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Kerstin S. Haring, Kelly M. Satterfield, Chad C. Tossell, Ewart J. de Visser, Joseph R. Lyons, Vincent F. Mancuso, Victor S. Finomore & Gregory J. Funke. (2021) Robot Authority in Human-Robot Teaming: Effects of Human-Likeness and Physical Embodiment on Compliance. Frontiers in Psychology 12.
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Gerald Matthews, Peter A. Hancock, Jinchao Lin, April Rose Panganiban, Lauren E. Reinerman-Jones, James L. Szalma & Ryan W. Wohleber. (2021) Evolution and revolution: Personality research for the coming world of robots, artificial intelligence, and autonomous systems. Personality and Individual Differences 169, pages 109969.
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Joseph Lyons & Chang S. Nam. 2021. Trust in Human-Robot Interaction. Trust in Human-Robot Interaction xxi xxv .
Kerstin S. Haring, Elizabeth Phillips, Elizabeth H. Lazzara, Daniel Ullman, Anthony L. Baker & Joseph R. Keebler. 2021. Trust in Human-Robot Interaction. Trust in Human-Robot Interaction 407 427 .
Gene M. Alarcon, August Capiola & Marc D. Pfahler. 2021. Trust in Human-Robot Interaction. Trust in Human-Robot Interaction 159 178 .
Gerald Matthews, April Rose Panganiban, Jinchao Lin, Michael Long & Michaela Schwing. 2021. Trust in Human-Robot Interaction. Trust in Human-Robot Interaction 59 82 .
Theresa Law & Matthias Scheutz. 2021. Trust in Human-Robot Interaction. Trust in Human-Robot Interaction 27 57 .
Ryan Phillip Quandt. 2021. Systems Engineering and Artificial Intelligence. Systems Engineering and Artificial Intelligence 471 507 .
Kristin Mühl, Christoph Strauch, Christoph Grabmaier, Susanne Reithinger, Anke Huckauf & Martin Baumann. (2019) Get Ready for Being Chauffeured. Human Factors: The Journal of the Human Factors and Ergonomics Society 62:8, pages 1322-1338.
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Joseph B. Lyons, Chang S. Nam, Sarah A. Jessup, Thy Q. Vo & Kevin T. Wynne. (2020) The Role of Individual Differences as Predictors of Trust in Autonomous Security Robots. The Role of Individual Differences as Predictors of Trust in Autonomous Security Robots.
April Rose Panganiban, Gerald Matthews & Michael D. Long. (2019) Transparency in Autonomous Teammates. Journal of Cognitive Engineering and Decision Making 14:2, pages 174-190.
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Wonjoon Kim, Nayoung Kim, Joseph B. Lyons & Chang S. Nam. (2020) Factors affecting trust in high-vulnerability human-robot interaction contexts: A structural equation modelling approach. Applied Ergonomics 85, pages 103056.
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Ewart J. de Visser, Marieke M. M. Peeters, Malte F. Jung, Spencer Kohn, Tyler H. Shaw, Richard Pak & Mark A. Neerincx. (2019) Towards a Theory of Longitudinal Trust Calibration in Human–Robot Teams. International Journal of Social Robotics 12:2, pages 459-478.
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August Capiola, Joseph Lyons, Izz Aldin Hamdan, Keitaro Nishimura, Katia Sycara, Michael Lewis, Michael Lee & Morgan Borders. 2020. Virtual, Augmented and Mixed Reality. Design and Interaction. Virtual, Augmented and Mixed Reality. Design and Interaction 537 549 .

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