Advanced search
Publication Cover
Language and Intercultural Communication Volume 16, 2016 - Issue 2
Submit an article Journal homepage
737
Views
11
CrossRef citations to date
0
Altmetric
Articles

Multilingualism and international tourism: a content- and discourse-based approach to language-related judgments in web 2.0 hotel reviews

Patrick GoethalsDepartment of Translation, Interpreting and Communication, Ghent University, Gent, BelgiumCorrespondence[email protected]
Pages 235-253 | Published online: 10 Nov 2015

Citations (11)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (1)

Pablo de Carlos, Elisa Alén, Ana Pérez-González & Beatriz Figueroa. (2019) Cultural differences, language attitudes and tourist satisfaction: a study in the Barcelona hotel sector. Journal of Multilingual and Multicultural Development 40:2, pages 133-147.
Read now

Articles from other publishers (10)

Meng-Mei Chen, Katarina Seach, Alessandro Inversini & Nigel Williams. (2023) Different cultures review hotels differently. Tourism and Hospitality Research.
Crossref
Ameer Ali, Maya Khemlani David & Abdul Razaque Channa. (2022) Improving service interactions through inclusive language for Sindh’s Sheedis. Journal of Services Marketing 36:7, pages 952-963.
Crossref
Juan Luis Nicolau, Pablo de Carlos Villamarín, Elisa Alén & Ana Pérez González. (2022) Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship. Tourism Management 91, pages 104524.
Crossref
Taw Ly Wen, Shamala Paramasivam, Alan Libert, Christo Moskovsky, Ramiza Darmi & Ilyana Jalaluddin. (2022) VIRTUAL RAPPORT WITH EXPRESSIONS OF GRATITUDE IN RESPONDING ONLINE REVIEWS. Journal of Language and Communication 9:2, pages 169-190.
Crossref
Irene Cenni, Patrick Goethals & Camilla Vásquez. (2020) A cross-linguistic study of metacommunication in online hotel reviews. Intercultural Pragmatics 17:4, pages 445-470.
Crossref
Paul Phillips, Nuno Antonio, Ana de Almeida & Luís Nunes. (2019) The Influence of Geographic and Psychic Distance on Online Hotel Ratings. Journal of Travel Research 59:4, pages 722-741.
Crossref
Esin YÜCEL & Arda ARIKAN. (2019) TURİZM PERSONELİNİN YABANCI DİL GEREKSİNİMLERİ: ANTALYA ÖRNEĞİFOREIGN LANGUAGE NEEDS OF TOURISM PERSONNEL: ANTALYA CASE. Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 9:17, pages 657-668.
Crossref
Marcello M. Mariani, Matteo Borghi & Sergey Kazakov. (2019) The role of language in the online evaluation of hospitality service encounters: An empirical study. International Journal of Hospitality Management 78, pages 50-58.
Crossref
Irene Cenni & Patrick Goethals. (2017) Negative hotel reviews on TripAdvisor: A cross-linguistic analysis. Discourse, Context & Media 16, pages 22-30.
Crossref
Jonas Holmqvist, Yves Van Vaerenbergh & Christian Grönroos. (2017) Language use in services: Recent advances and directions for future research. Journal of Business Research 72, pages 114-118.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.