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Public Management Review Volume 14, 2012 - Issue 3
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Articles

Learning, Innovating and Performance in Post-New Public Management of Locally Delivered Public Services

Tony Kinder Business School, University of Edinburgh, William Robertson Building, George Square, Edinburgh, EH8 9JY, UK E-mail: [email protected]
Pages 403-428 | Published online: 16 Apr 2012

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J. Ignacio Criado, Laura Alcaide-Muñoz & Irene Liarte. (2023) Two decades of public sector innovation: building an analytical framework from a systematic literature review of types, strategies, conditions, and results. Public Management Review 0:0, pages 1-30.
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Yoonho Kim. (2023) Analysing the development of performance measures in US federal agencies: has the GPRA Modernization Act worked?. Public Management Review 0:0, pages 1-23.
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Andrej Christian Lindholst, Morten Balle Hansen & Jeppe Agger Nielsen. (2023) Private Contractors as a Source for Organizational Learning: Evidence from Scandinavian Municipalities. Public Performance & Management Review 46:3, pages 715-751.
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Petter Gullmark & Tommy Høyvarde Clausen. (2023) In search of innovation capability and its sources in local government organizations: a critical interpretative synthesis of the literature. International Public Management Journal 26:2, pages 258-280.
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E. Koskimies & T. Kinder. (2022) Mutuality in AI-enabled new public service solutions. Public Management Review 0:0, pages 1-26.
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Dayna Rodger, Nicola Callaghan & Craig S. Thomson. (2020) The loosening control of social housing: creating a holistic retrofit system for an ageing population through the lens of governmentality. Construction Management and Economics 38:12, pages 1101-1121.
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Carter B. Casady, Kent Eriksson, Raymond E. Levitt & W. Richard Scott. (2020) (Re)defining public-private partnerships (PPPs) in the new public governance (NPG) paradigm: an institutional maturity perspective. Public Management Review 22:2, pages 161-183.
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Stephen Osborne, Taco Brandsen, Valentina Mele, Juraj Nemec, Marieke van Genugten & Sophie Flemig. (2020) Risking innovation. Understanding risk and public service innovation—evidence from a four nation study. Public Money & Management 40:1, pages 52-62.
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Jesper Asring Hansen & Signe Pihl-Thingvad. (2019) Managing employee innovative behaviour through transformational and transactional leadership styles. Public Management Review 21:6, pages 918-944.
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Andrea Tomo. (2019) Bureaucracy, Post-Bureaucracy, or Anarchy? Evidence from the Italian Public Administration. International Journal of Public Administration 42:6, pages 482-496.
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Hanneke Gieske, Ingmar van Meerkerk & Arwin van Buuren. (2019) The Impact of Innovation and Optimization on Public Sector Performance: Testing the Contribution of Connective, Ambidextrous, and Learning Capabilities. Public Performance & Management Review 42:2, pages 432-460.
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Ilpo Laitinen, Tony Kinder & Jari Stenvall. (2018) Street-level new public governances in integrated services-as-a-system. Public Management Review 20:6, pages 845-872.
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Sanja Korac, Iris Saliterer & Richard M. Walker. (2017) Analysing the environmental antecedents of innovation adoption among politicians and public managers. Public Management Review 19:4, pages 566-587.
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Ally R. Memon & Tony Kinder. (2017) Co-location as a catalyst for service innovation: a study of Scottish health and social care. Public Management Review 19:4, pages 381-405.
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Giulia Cappellaro. (2017) Ethnography in Public Management Research: A Systematic Review and Future Directions. International Public Management Journal 20:1, pages 14-48.
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Ally R. Memon & Tony Kinder. (2016) Changing management roles in the Scottish NHS: implications for management learning and development. Public Money & Management 36:1, pages 47-54.
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Axel Kaehne. (2015) Multi-Agency Protocols as a Mechanism to Improve Partnerships in Public Services. Local Government Studies 41:3, pages 321-338.
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T. Kinder, J. Stenvall, E. Koskimies, H. Webb & S. Janenova. (2023) Local public services and the ethical deployment of artificial intelligence. Government Information Quarterly 40:4, pages 101865.
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Effrosyni Taraza, Sofia Anastasiadou, Andreas Masouras & Christos Papademetriou. (2023) Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review. Sustainability 15:10, pages 7971.
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Lowis Charfe. (2023) Ethical and relational leadership in a complex world: the use of the Human Learning System and social pedagogical leadership framework to navigating complexity. International Journal of Social Pedagogy 12:1.
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Evangelos Psomas, Efthalia Keramida & Nancy Bouranta. (2022) Practical implications of Lean, Six Sigma and Lean Six Sigma in the public administration sector: a systematic literature review. International Journal of Lean Six Sigma 13:6, pages 1277-1307.
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Julio C Zambrano-Gutiérrez & Jose A Puppim de Oliveira. (2022) The Dynamics of Sources of Knowledge on the Nature of Innovation in the Public Sector: Understanding Incremental and Transformative Innovations in Local Governments. Journal of Public Administration Research and Theory 32:4, pages 656-670.
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Yoon Jik Cho & Hyun Jin Song. (2020) How to Facilitate Innovative Behavior and Organizational Citizenship Behavior: Evidence From Public Employees in Korea. Public Personnel Management 50:4, pages 509-537.
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Louisi Francis Moura, Edson Pinheiro de Lima, Fernando Deschamps, Dror Etzion & Sergio E. Gouvea da Costa. (2021) Designing and implementing performance measurement systems based on enterprise engineering guidelines. International Journal of Productivity and Performance Management.
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Anniina Tirronen, Tony Kinder & Jari Stenvall. (2021) Learning in Finnish Social Work Practice and Research. The British Journal of Social Work 51:7, pages 2760-2781.
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Louisi Francis Moura, Edson Pinheiro de Lima, Fernando Deschamps, Eileen M. Van Aken, Sergio E. Gouvea Da Costa, Fernanda Tavares Treintaa, José Marcelo Almeida Prado Cestari & Ronan Assumpção Silva. (2020) Factors for performance measurement systems design in nonprofit organizations and public administration. Measuring Business Excellence 24:3, pages 377-399.
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Louisi Francis Moura, Edson Pinheiro de Lima, Fernando Deschamps, Eileen Van Aken, Sergio E. Gouvea da Costa, Fernanda Tavares Treinta & José Marcelo Almeida Prado Cestari. (2019) Designing performance measurement systems in nonprofit and public administration organizations. International Journal of Productivity and Performance Management 68:8, pages 1373-1410.
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Renate Reiter & Tanja Klenk. (2019) Les multiples significations du « post-NMP » – analyse documentaire systématique. Revue Internationale des Sciences Administratives Vol. 85:1, pages 13-29.
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Renate Reiter & Tanja Klenk. (2018) The manifold meanings of ‘post-New Public Management’ – a systematic literature review. International Review of Administrative Sciences 85:1, pages 11-27.
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Peir Peir Woon, Bikram Chatterjee & Carolyn J. Cordery. (2019) Heritage reporting by the Australian public sector. Accounting, Auditing & Accountability Journal 32:2, pages 612-631.
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Owen Boukamel & Yves Emery. (2019) Les freins culturels à l’innovation dans l’administration publique : spécificités helvétiques. Gestion et management public Volume 6 / n° 4:2, pages 25-43.
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Jan Heiberg JohansenJan Heiberg Johansen. 2019. Paradox Management. Paradox Management 93 127 .
Jan Heiberg JohansenJan Heiberg Johansen. 2019. Paradox Management. Paradox Management 21 42 .
Jeffrey Fletcher. (2018) Opportunities for Lean Six Sigma in public sector municipalities. International Journal of Lean Six Sigma 9:2, pages 256-267.
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Ilpo Laitinen, Tony Kinder & Jari Stenvall. (2017) Co-design and action learning in local public services. Journal of Adult and Continuing Education 24:1, pages 58-80.
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Petri Virtanen, Jari Stenvall, Tony Kinder & Omaima Hatam. (2018) Do accountabilities change when public organisations transform to service systems: A new conceptual approach. Financial Accountability & Management 34:2, pages 166-180.
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Wendy Jarvie & Jenny Stewart. (2018) Conceptualizing learning in the public sector: the importance of context. International Journal of Public Sector Management 31:1, pages 14-30.
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Alessandro Minelli & Renato Ruffini. (2018) Citizen feedback as a tool for continuous improvement in local bodies. International Journal of Public Sector Management 31:1, pages 46-64.
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Petri Virtanen & Jari StenvallPetri Virtanen & Jari Stenvall. 2018. Intelligent Health Policy. Intelligent Health Policy 117 134 .
Crispian Fuller. (2016) City government in an age of austerity: Discursive institutions and critique. Environment and Planning A: Economy and Space 49:4, pages 745-766.
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Bachir Mazouz, Anne Rousseau & Pierre-André Hudon. (2016) Introduction : La gestion stratégique des administrations publiques. Une approche de la stratégie par les résultats de la gestion publique. Revue Internationale des Sciences Administratives Vol. 82:3, pages 439-445.
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Bachir Mazouz & Anne Rousseau. (2016) Strategic management in public administrations: a results-based approach to strategic public management. International Review of Administrative Sciences 82:3, pages 411-417.
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Anna Charlotta Petersén & Jan Ingvar Olsson. (2015) Calling Evidence-Based Practice into Question: Acknowledging Phronetic Knowledge in Social Work: Table 1. British Journal of Social Work 45:5, pages 1581-1597.
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KATHARINE DOMMETT & MATTHEW FLINDERS. (2015) THE CENTRE STRIKES BACK: META-GOVERNANCE, DELEGATION, AND THE CORE EXECUTIVE IN THE UNITED KINGDOM, 2010-14. Public Administration 93:1, pages 1-16.
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Anna-Maija Nisula. 2015. Business Law and Ethics. Business Law and Ethics 159 179 .
Christopher Walker. (2014) Organizational Learning: The Role of Third Party Auditors in Building Compliance and Enforcement Capability. International Journal of Auditing 18:3, pages 213-222.
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Anna-Maija Nisula. 2014. Building a Competitive Public Sector with Knowledge Management Strategy. Building a Competitive Public Sector with Knowledge Management Strategy 151 172 .
Nassera Touati & Jean-Louis Denis. (2014) Analyse critique de la littérature scientifique portant sur l’innovation dans le secteur public : bilan et perspectives de recherche prometteuses. Télescope 19:2, pages 1-21.
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