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Counselling and Psychotherapy Research
Linking research with practice
Volume 11, 2011 - Issue 3
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ARTICLES

Online counselling: An initial examination of the process in a synchronous chat environment

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Pages 220-227 | Received 17 Sep 2009, Accepted 12 Apr 2010, Published online: 22 Jul 2010

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Xing Jun Chuah, Chin Bee Aw, Pei Ni Ong, Khalisah Binte Samsuri & Satvinder Singh Dhaliwal. (2023) Receptivity towards Remote Service Delivery among Social Work Clients and Practitioners during COVID Times: A Systematic Review. Journal of Evidence-Based Social Work 20:6, pages 800-839.
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Murat Ağirkan. (2023) The reflections of COVID-19 pandemic to counselling: bibliometric analysis of online psychological counselling research. British Journal of Guidance & Counselling 51:4, pages 558-573.
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Shereen Khan, Jennifer D. Shapka & Jose F. Domene. (2022) Counsellors’ experiences of online therapy. British Journal of Guidance & Counselling 50:1, pages 43-65.
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S.N. Rodda, D.I. Lubman, A. Cheetham, N.A. Dowling & A.C. Jackson. (2015) Single session web-based counselling: a thematic analysis of content from the perspective of the client. British Journal of Guidance & Counselling 43:1, pages 117-130.
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Mitchell Dowling & Debra Rickwood. (2014) Investigating individual online synchronous chat counselling processes and treatment outcomes for young people. Advances in Mental Health 12:3, pages 216-224.
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Phey Ling Kit, Shyh Shin Wong, Vilma D’Rozario & Chua Tee Teo. (2014) Exploratory Findings on Novice Group Counselors’ Initial Co-facilitating Experiences in In-Class Support Groups With Adjunct Online Support Groups. The Journal for Specialists in Group Work 39:4, pages 316-344.
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Mitchell Dowling & Debra Rickwood. (2013) Online Counseling and Therapy for Mental Health Problems: A Systematic Review of Individual Synchronous Interventions Using Chat. Journal of Technology in Human Services 31:1, pages 1-21.
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Francesco Cataldo, Antonette Mendoza, Shanton Chang, George Buchanan & Nicholas T Van Dam. (2023) Enhancing Therapeutic Processes in Videoconferencing Psychotherapy: Interview Study of Psychologists’ Technological Perspective. JMIR Formative Research 7, pages e40542.
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Christina Theurer & Gabriele Wilz. (2022) Opportunities for fostering a positive therapeutic relationship in an Internet‐based cognitive behavioural therapy for dementia caregivers. Counselling and Psychotherapy Research 23:1, pages 176-187.
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Natalie Peart, Sarah Hetrick, Kerry Gibson & Karolina Stasiak. (2023) The new face of youth mental health intervention – Counselor practices and risk assessment in a proactive online intervention on Instagram: A qualitative study (Preprint). JMIR Formative Research.
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Giancarlo Gibertoni, Michael Fanizza, Stefano Brunello, Sebastiano Pace, Alessio Saponaro & Fabrizio Starace. (2022) Salute mentale digitale oltre la pandemia. RIVISTA SPERIMENTALE DI FRENIATRIA 146:3, pages 139-158.
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Ananya Bhattacharjee, Joseph Jay Williams, Karrie Chou, Justice Tomlinson, Jonah Meyerhoff, Alex Mariakakis & Rachel Kornfield. (2022) "I Kind of Bounce off It":Translating Mental Health Principles into Real Life Through Story-Based Text Messages. Proceedings of the ACM on Human-Computer Interaction 6:CSCW2, pages 1-31.
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Alison M. Lake, Thomas Niederkrotenthaler, Rebecca Aspden, Marjorie Kleinman, Amanda M. Hoyte‐Badu, Hanga Galfalvy & Madelyn S. Gould. (2022) Lifeline Crisis Chat: Coding form development and findings on chatters’ risk status and counselor behaviors. Suicide and Life-Threatening Behavior 52:3, pages 452-466.
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Wiebke Schlenger, Marlies Jöllenbeck, Tjorven Stamer, Angelika Grosse & Elke Ochsmann. (2022) Digitizing Social Counseling—Insights for Workplace Health Management. International Journal of Environmental Research and Public Health 19:2, pages 917.
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Georgios Agathokleous & Abigail Olubola Taiwo. 2022. Digital Innovations for Mental Health Support. Digital Innovations for Mental Health Support 251 277 .
Zaida Nor Zainudin, Alia Sarah Asri, Yusni Mohamad Yusop, Nor Aniza Ahmad, Siti Aishah Hassan & Lee Wei Rong. (2022) Model of Relationship between e-Counselling Skills, e-Counselling Ethics and e-Counselling Limitations with Counselling Self-efficacy. International Journal of Information and Education Technology 12:9, pages 921-933.
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Jonell Smith & Ewan Gillon. (2021) Therapists' experiences of providing online counselling: A qualitative study. Counselling and Psychotherapy Research 21:3, pages 545-554.
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珍妮 何. (2021) Advantages, Limitations and People’s Attitudes toward Online Counseling. Advances in Psychology 11:09, pages 2172-2181.
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Ebrahim Oshni Alvandi, George Van Doorn & Mark Symmons. 2020. Research Anthology on Rehabilitation Practices and Therapy. Research Anthology on Rehabilitation Practices and Therapy 698 725 .
Pablo Navarro, Jeanie Sheffield, Sisira Edirippulige & Matthew Bambling. (2020) Exploring Mental Health Professionals’ Perspectives of Text-Based Online Counseling Effectiveness With Young People: Mixed Methods Pilot Study. JMIR Mental Health 7:1, pages e15564.
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Michelle van der Tier, Marianne Potting & Koen Hermans. (2018) Stimulating the problem-solving abilities of users in an online environment. A study of a Dutch online social casework intervention. Health & Social Care in the Community 26:6, pages 988-994.
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Rodrigue Ozenne, Katia Terriot, Véronique Spirito, Claude Laeuffer, Lin Lhotellier & Jean-Luc Bernaud. (2018) Intention d’usage des nouvelles technologies dans le conseil en orientation : perceptions des professionnels et des bénéficiaires. Le travail humain Vol. 81:2, pages 115-141.
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Guido van de Luitgaarden & Michelle van der Tier. (2016) Establishing working relationships in online social work. Journal of Social Work 18:3, pages 307-325.
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Mitchell Dowling & Debra Rickwood. (2016) Exploring hope and expectations in the youth mental health online counselling environment. Computers in Human Behavior 55, pages 62-68.
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Rachel Harrad & Nick Banks. 2016. Applied Cyberpsychology. Applied Cyberpsychology 123 143 .
Mitchell Dowling & Debra Rickwood. (2015) A naturalistic study of the effects of synchronous online chat counselling on young people's psychological distress, life satisfaction and hope. Counselling and Psychotherapy Research 15:4, pages 274-283.
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David Phong Nguyen, Britt Klein, Denny Meyer, David William Austin & Jo-Anne M Abbott. (2015) The Diagnostic Validity and Reliability of an Internet-Based Clinical Assessment Program for Mental Disorders. Journal of Medical Internet Research 17:9, pages e218.
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Bryanne Harris & Rachel Birnbaum. (2014) Ethical and Legal Implications on the Use of Technology in Counselling. Clinical Social Work Journal 43:2, pages 133-141.
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Frederic G. Reamer. (2014) Clinical Social Work in a Digital Environment: Ethical and Risk-Management Challenges. Clinical Social Work Journal 43:2, pages 120-132.
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Mitchell J. Dowling & Debra J. Rickwood. (2014) Experiences of Counsellors Providing Online Chat Counselling to Young People. Australian Journal of Guidance and Counselling 24:2, pages 183-196.
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Lin Fang, Marion Bogo, Faye Mishna, Lawrence Murphy, Margaret F. Gibson, Valeska Griffiths & Glenn Regehr. (2012) Development and Initial Evaluation of the Cyber-Counseling Objective Structured Clinical Examination (COSCE). Research on Social Work Practice 23:1, pages 81-94.
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