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Counselling and Psychotherapy Research
Linking research with practice
Volume 13, 2013 - Issue 1
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ORIGINAL ARTICLES

Benchmarking key service quality indicators in UK Employee Assistance Programme Counselling: A CORE System data profile

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Pages 14-23 | Received 07 Mar 2012, Accepted 15 Jun 2012, Published online: 27 Sep 2012

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (4)

Rick Csiernik, Mikaeli Cavell & Ben Csiernik. (2021) EAP evaluation 2010–2019: What do we now know?. Journal of Workplace Behavioral Health 36:2, pages 105-124.
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Beulah Joseph, Arlene Walker & Matthew Fuller-Tyszkiewicz. (2018) Evaluating the effectiveness of employee assistance programmes: a systematic review. European Journal of Work and Organizational Psychology 27:1, pages 1-15.
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Mark Attridge, Terry Cahill, StanfordW. Granberry & PatriciaA. Herlihy. (2013) The National Behavioral Consortium Industry Profile of External EAP Vendors. Journal of Workplace Behavioral Health 28:4, pages 251-324.
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Articles from other publishers (7)

Gregory P. Couser, Jody L. Nation, Dennis P. Apker, Susan M. Connaughty & Mark A. Hyde. (2023) The Evolution of Employee Assistance Programs to Best Support Healthcare Organizations. Journal of Healthcare Management 68:6, pages 404-419.
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Lynda R. Matthews, Jacky Gerald & Glenda M. Jessup. (2021) Exploring men’s use of mental health support offered by an Australian Employee Assistance Program (EAP): perspectives from a focus-group study with males working in blue- and white-collar industries. International Journal of Mental Health Systems 15:1.
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Cheryl Overington. (2020) Organisational structural and situational contexts in counselling psychology. Counselling Psychology Review 35:1, pages 61-67.
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Pamela Lockhart & Ramudu Bhanugopan. (2019) The “Too Hard Basket”: managing workplace bullying. International Journal of Organizational Analysis 28:2, pages 507-522.
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Cassandra Kenning, Karina Lovell, Mark Hann, Raymond Agius, Penny E Bee, Carolyn Chew-Graham, Peter A Coventry, Christina M van der Feltz-Cornelis, Simon Gilbody, Gillian Hardy, Stephen Kellett, David Kessler, Dean McMillan, David Reeves, Joanne Rick, Matthew Sutton & Peter Bower. (2018) Collaborative case management to aid return to work after long-term sickness absence: a pilot randomised controlled trial. Public Health Research 6:2, pages 1-76.
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James Gerard Caillier. (2016) Do Work-Life Benefits Enhance the Work Attitudes of Employees? Findings from a Panel Study. Public Organization Review 17:3, pages 393-408.
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Célia M. D. Sales & Paula C. G. Alves. (2016) Patient-Centered Assessment in Psychotherapy: A Review of Individualized Tools. Clinical Psychology: Science and Practice 23:3, pages 265-283.
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