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Research Article

A practical guide to analysing online support forums

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Markus Hertwig, Manuel Holz & Philipp Lorig. (2023) Solidarity and collective issues in remote crowd work: A mixed methods study of the Amazon Mechanical Turk online forum. New Technology, Work and Employment.
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Jemma L. McCready, Kristofor McCarty, Vincent Deary, Tracy L. Collins & Katie L. Hackett. (2023) A qualitative exploration of internet forum discussions surrounding female sexual function for individuals with Sjögren’s syndrome. PLOS ONE 18:9, pages e0291422.
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Melissa Ceuterick, Thierry Christiaens, Hanne Creupelandt & Piet Bracke. (2021) And they slept happily ever after: Online interpretive repertoires on the use of benzodiazepines and z-drugs. Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine 27:5, pages 847-866.
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Wan‐Ru Wu, Li‐Chun Lee & Pei‐Jung Yu. (2023) Better safe than sorry: Exploring the collective sensemaking process in pregnancy virtual communities through thematic analysis. Nursing & Health Sciences 25:3, pages 381-388.
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Minna Lyons & Gayle Brewer. (2023) “You Have No Idea How Much ‘Just Get the Shot’ Is Triggering Me”: Experiences of COVID-19 Vaccination in Individuals with Psychosis and Schizophrenia. Social Sciences 12:6, pages 361.
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Minna Lyons, Gayle Brewer, Anna-Maria Hartley & Victoria Blinkhorn. (2023) “Never Learned to Love Properly”: A Qualitative Study Exploring Romantic Relationship Experiences in Adult Children of Narcissistic Parents. Social Sciences 12:3, pages 159.
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Catherine V Talbot & Neil S Coulson. (2023) ‘I found it the only place that spoke the same language’: a thematic analysis of messages posted to an online peer support discussion forum for people living with dementia. Age and Ageing 52:1.
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Melissa Ceuterick & Jana Declercq. (2022) ‘Best of luck on your journey to healing’. Communication and Medicine 18:1.
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Tara Jackson, Anna Chur‐Hansen, Emily Duncanson & Shilpanjali Jesudason. (2021) A qualitative content analysis of an online forum for people with kidney disease: Exploring the role of companion and non‐companion animals. Journal of Renal Care 48:4, pages 220-229.
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Victor Chidubem Iwuoha & Ernest Toochi Aniche. (2021) Protests and blood on the streets: repressive state, police brutality and #EndSARS protest in Nigeria. Security Journal 35:4, pages 1102-1124.
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Marie-Christine Opitz, Emily Newman & Helen Sharpe. (2022) Understanding perceived characteristics and causes of orthorexia nervosa in online communities—A Reddit analysis. Cyberpsychology: Journal of Psychosocial Research on Cyberspace 16:5.
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Keman Huang, Jilei Zhou & Shao Chen. (2022) Being a Solo Endeavor or Team Worker in Crowdsourcing Contests? It is a Long-term Decision You Need to Make. Proceedings of the ACM on Human-Computer Interaction 6:CSCW2, pages 1-32.
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Michael T. Lawless, Sarah C. Hunter, Maria Alejandra Pinero de Plaza, Mandy M. Archibald & Alison L. Kitson. (2022) “You Are By No Means Alone”: A Netnographic Study of Self-Care Support in an Online Community for Older Adults. Qualitative Health Research 32:13, pages 1935-1951.
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Mercédesz Judit Soós, Neil S Coulson & E Bethan Davies. (2022) Exploring Social Support in an Online Support Community for Tourette Syndrome and Tic Disorders: Analysis of Postings. Journal of Medical Internet Research 24:10, pages e34403.
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G. Brewer, L. Centifanti, J. Castro Caicedo, G. Huxley, C. Peddie, K. Stratton & M. Lyons. (2021) Experiences of Mental Distress during COVID-19: Thematic Analysis of Discussion Forum Posts for Anxiety, Depression, and Obsessive-Compulsive Disorder. Illness, Crisis & Loss 30:4, pages 795-811.
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Annette Binder, Christine Preiser, Sara Hanke, Meryem Banabak, Clara Huber, Kay Uwe Petersen & Anil Batra. (2022) Researching Alcohol Consumption During Pregnancy. Opportunities and Challenges With Two Methods of Data Acquisition. Qualitative Health Research 32:12, pages 1809-1827.
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Davide Cino. (2022) Studying online interpersonal communication using online forums: epistemological, ethical, and methodological perspectives. SOCIOLOGIA E RICERCA SOCIALE:127, pages 62-80.
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Joshua Edward Stubbs, Laura Louise Nicklin, Luke Wilsdon & Joanne Lloyd. (2022) Investigating the experience of viewing extreme real-world violence online: Naturalistic evidence from an online discussion forum. New Media & Society, pages 146144482211084.
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Davide Cino & Laura Formenti. (2021) To share or not to share? That is the (social media) dilemma . Expectant mothers questioning and making sense of performing pregnancy on social media . Convergence: The International Journal of Research into New Media Technologies 27:2, pages 491-507.
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C. E. Eades, K. M. Clarke, D. M. Cameron, N. Coulson & J. M. M. Evans. (2020) Analysis of spontaneous, user‐generated data about gestational diabetes on online forums: implications for diabetes prevention. Diabetic Medicine 37:12, pages 2058-2066.
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Victoria Perkins, Neil S Coulson & E Bethan Davies. (2020) Using Online Support Communities for Tourette Syndrome and Tic Disorders: Online Survey of Users’ Experiences. Journal of Medical Internet Research 22:11, pages e18099.
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Michael Thomas Lawless, Mandy Archibald, Maria Alejandra Pinero de Plaza, Phoebe Drioli-Phillips & Alison Kitson. (2020) Peer-to-Peer Health Communication in Older Adults’ Online Communities: Protocol for a Qualitative Netnographic Study and Co-Design Approach. JMIR Research Protocols 9:9, pages e19834.
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Ugochukwu Chinonso Okolie, Paul Agu Igwe, Chinyere Augusta Nwajiuba, Sunday Mlanga, Michael Olayinka Binuomote, Hyginus Emeka Nwosu & Charles O. Ogbaekirigwe. (2020) Does PhD qualification improve pedagogical competence? A study on teaching and training in higher education. Journal of Applied Research in Higher Education 12:5, pages 1233-1250.
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Julie Prescott, Amy Leigh Rathbone & Gill Brown. (2020) Online peer to peer support: Qualitative analysis of UK and US open mental health Facebook groups. DIGITAL HEALTH 6, pages 205520762097920.
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Joanne Lloyd. (2018) Online qualitative methods – challenges and opportunities. QMiP Bulletin 1:26, pages 20-26.
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