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Original Articles

Using the six-sigma metric to measure and improve the performance of a supply chain

Pages 355-366 | Published online: 25 Aug 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (9)

Zhen He, Yujia Deng, Min Zhang, Xingxing Zu & Jiju Antony. (2017) An empirical investigation of the relationship between Six Sigma practices and organisational innovation. Total Quality Management & Business Excellence 28:5-6, pages 459-480.
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Abbas Saghaei, Hoorieh Najafi, Ali Mighi & Zeynab Mosanna. (2014) Mathematical modelling to improve Rolled Throughput Yield in a supply chain. Production Planning & Control 25:5, pages 414-424.
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V. Arumugam, Jiju Antony & Kevin Linderman. (2014) A Multilevel Framework of Six Sigma: A Systematic Review of the Literature, Possible Extensions, and Future Research. Quality Management Journal 21:4, pages 36-61.
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Tzu-Su Li & L. C. Lin. (2011) A unified model for the implementation of both CMMI and 6σ. Total Quality Management & Business Excellence 22:4, pages 407-424.
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Sameer Kumar, MarietsaL. McCreary & DanielA. Nottestad. (2011) Quantifying Supply Chain Trade-Offs Using Six Sigma, Simulation, and Designed Experiments to Develop a Flexible Distribution Network. Quality Engineering 23:2, pages 180-203.
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Leopoldo J. Gutiérrez Gutiérrez, Ignacio Tamayo Torres & Vanesa Barrales Molina. (2010) Quality management initiatives in Europe: An empirical analysis according to their structural elements. Total Quality Management & Business Excellence 21:6, pages 577-601.
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Erick C. Jones, Mahour Mellat Parast & Stephanie G. Adams. (2010) A framework for effective Six Sigma implementation. Total Quality Management & Business Excellence 21:4, pages 415-424.
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Michael J. Pisani, Randall Hayes, Anil Kumar & Lawrence Lepisto. (2009) Is Six Sigma culture bound? A conceptual model and propositions for further inquiry. Total Quality Management & Business Excellence 20:10, pages 1123-1137.
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Xingxing Zu & Lawrence D. Fredendall. (2009) Enhancing Six Sigma Implementation Through Human Resource Management. Quality Management Journal 16:4, pages 41-54.
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Articles from other publishers (64)

Vera Ndrecaj, Mohamed Ashmel Mohamed Hashim, Rachel Mason-Jones, Valentina Ndou & Issam Tlemsani. (2023) Exploring Lean Six Sigma as Dynamic Capability to Enable Sustainable Performance Optimisation in Times of Uncertainty. Sustainability 15:23, pages 16542.
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Rohit Sindhwani, Omkarprasad S. Vaidya, Jiju Antony & Alireza Shokri. (2023) Evaluating Performance of Projects Using Six Sigma Approach. IEEE Transactions on Engineering Management 70:10, pages 3539-3552.
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Jiju Antony, James Lancastle, Olivia McDermott, Shreeranga Bhat, Ratri Parida & Elizabeth A. Cudney. (2021) An evaluation of Lean and Six Sigma methodologies in the national health service. International Journal of Quality & Reliability Management 40:1, pages 25-52.
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Sudeep Kumar Pradhan, Ravi Shrikrishna Reosekar & Srikanta Routroy. (2021) Enhancing supplier capability through Six Sigma enablers. The TQM Journal 33:8, pages 1683-1704.
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Miriam F. Bongo & Jose Edgar S. Mutuc. (2021) Six Sigma fiascos: a failure in the consensus of perspective. Six Sigma fiascos: a failure in the consensus of perspective.
Hui Yang, Prahalad Rao, Timothy Simpson, Yan Lu, Paul Witherell, Abdalla R. Nassar, Edward Reutzel & Soundar Kumara. (2021) Six-Sigma Quality Management of Additive Manufacturing. Proceedings of the IEEE 109:4, pages 347-376.
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Byomkesh Talukder, Giulio P. Agnusdei, Keith W. Hipel & Laurette Dubé. (2021) Multi-indicator supply chain management framework for food convergent innovation in the dairy business. Sustainable Futures 3, pages 100045.
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Yohannes Yebabe TesfayYohannes Yebabe Tesfay. 2021. Developing Structured Procedural and Methodological Engineering Designs. Developing Structured Procedural and Methodological Engineering Designs 239 269 .
Mohib Asmae, Abdelali En-Nadi & Brahim Herrou. (2020) The integration of Lean Manufacturing in Supply Chain: principles, wastes and tools. The integration of Lean Manufacturing in Supply Chain: principles, wastes and tools.
J. Muraliraj, S. Kuppusamy, Suhaiza Zailani & C. Santha. (2020) Lean, Six Sigma and its influence on potential and realized absorptive capacity. International Journal of Lean Six Sigma 11:1, pages 84-124.
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Daniel Martinez-Marquez, Milda Jokymaityte, Ali Mirnajafizadeh, Christopher P. Carty, David Lloyd & Rodney A. Stewart. (2019) Development of 18 Quality Control Gates for Additive Manufacturing of Error Free Patient-Specific Implants. Materials 12:19, pages 3110.
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Abdulaziz Marzouq Almutairi, Konstantinos Salonitis & Ahmed Al-Ashaab. (2019) Assessing the leanness of a supply chain using multi-grade fuzzy logic: a health-care case study. International Journal of Lean Six Sigma 10:1, pages 81-105.
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V. Mani & Catarina DelgadoV. Mani & Catarina Delgado. 2019. Supply Chain Social Sustainability for Manufacturing. Supply Chain Social Sustainability for Manufacturing 11 80 .
Souraj Salah & Abdur RahimSouraj Salah & Abdur Rahim. 2019. An Integrated Company-Wide Management System. An Integrated Company-Wide Management System 105 111 .
Souraj Salah & Abdur RahimSouraj Salah & Abdur Rahim. 2019. An Integrated Company-Wide Management System. An Integrated Company-Wide Management System 7 36 .
R Skapinyecz, B Illés & Á Bányai. (2018) Logistic aspects of Industry 4.0. IOP Conference Series: Materials Science and Engineering 448, pages 012014.
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Kijpokin Kasemsap. 2018. Operations and Service Management. Operations and Service Management 582 612 .
Gianfranco Fancello, Alessandra Schintu & Patrizia Serra. (2018) An experimental analysis of Mediterranean supply chains through the use of cost KPIs. Transportation Research Procedia 30, pages 137-146.
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Alfred L. Guiffrida, Kelly O. Weeks & Lihua Chen. 2017. Decision Management. Decision Management 958 980 .
Chun-Hung Lin, Wen-Tsann Lin, Yung-Tsan Jou, Wan-Tsun Wu & Zih-Heng Yan. (2016) A study of process optimization for roasting Taiwanese coffees by applying Six Sigma. A study of process optimization for roasting Taiwanese coffees by applying Six Sigma.
Hasan Balfaqih, Zulkifli Mohd. Nopiah, Nizaroyani Saibani & Malak T. Al-Nory. (2016) Review of supply chain performance measurement systems: 1998–2015. Computers in Industry 82, pages 135-150.
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Khawar Naeem, Misbah Ullah, Adnan Tariq, Shahid Maqsood, Rehman Akhtar, Rashid Nawaz & Iftikhar Hussain. (2016) Optimization of steel bar manufacturing process using six sigma. Chinese Journal of Mechanical Engineering 29:2, pages 332-341.
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Kijpokin Kasemsap. 2016. Handbook of Research on Waste Management Techniques for Sustainability. Handbook of Research on Waste Management Techniques for Sustainability 44 74 .
Youngsu Lee & Suk-Chul Rim. (2016) Quantitative Model for Supply Chain Visibility: Process Capability Perspective. Mathematical Problems in Engineering 2016, pages 1-11.
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Vishal Singh PatyalK. Maddulety. (2015) Interrelationship between Total Quality Management and Six Sigma: A Review. Global Business Review 16:6, pages 1025-1060.
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Vishal Singh Patyal & Maddulety Koilakuntla. (2015) Infrastructure and core quality practices in Indian manufacturing organizations. Journal of Advances in Management Research 12:2, pages 141-175.
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Ilkka Sillanpää. (2015) Empirical study of measuring supply chain performance. Benchmarking: An International Journal 22:2, pages 290-308.
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Pratima Mishra & Rajiv Kumar Sharma. (2015) Integration of Six Sigma and ISM to improve Supply Chain Coordination – A conceptual framework. International Journal of Production Management and Engineering 3:1, pages 75.
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Alfred L. Guiffrida, Kelly O. Weeks & Lihua Chen. 2015. Lean Six Sigma Approaches in Manufacturing, Services, and Production. Lean Six Sigma Approaches in Manufacturing, Services, and Production 89 117 .
Jie Jin, Yi-zhong Ma, Lin-han Ouyang & Xiao-guang Gu. 2015. Proceedings of the 5th International Asia Conference on Industrial Engineering and Management Innovation (IEMI2014). Proceedings of the 5th International Asia Conference on Industrial Engineering and Management Innovation (IEMI2014) 239 243 .
Jack Crumbly. 2015. Revolution in Marketing: Market Driving Changes. Revolution in Marketing: Market Driving Changes 149 154 .
Ravi S. Reosekar & Sanjay D. Pohekar. (2014) Six Sigma methodology: a structured review. International Journal of Lean Six Sigma 5:4, pages 392-422.
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Alireza Shokri, David Oglethorpe & Farhad Nabhani. (2014) Evaluating Six Sigma methodology to improve logistical measures of food distribution SMEs. Journal of Manufacturing Technology Management 25:7, pages 998-1027.
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Thorsten Teichert, Mathias Valentin & Sabrina Wauker. (2014) Effektive Zielgruppenansprache am Point-of-Sale. Der Betriebswirt 55:2, pages 29-33.
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Bikram Jit Singh & Yash Bakshi. (2014) Optimizing backup power systems through Six Sigma. International Journal of Lean Six Sigma 5:2, pages 168-192.
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Pratima Mishra & Rajiv Kumar Sharma. (2014) A hybrid framework based on SIPOC and Six Sigma DMAIC for improving process dimensions in supply chain network. International Journal of Quality & Reliability Management 31:5, pages 522-546.
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Erick Jones. 2014. Quality Management for Organizations Using Lean Six Sigma Techniques. Quality Management for Organizations Using Lean Six Sigma Techniques 113 148 .
Alireza Shokri. 2014. Supply Chain Strategies, Issues and Models. Supply Chain Strategies, Issues and Models 63 98 .
Ming Hung Shu, Peng Jen Chen, Bi Min Hsu, Thanh Lam Nguyen, Jun Hsien Yeh, Thanh Hien Lam & Tsun Ho Lin. (2013) Optimization of Sulfur-Free-Cutting Steelmaking Variables: Six Sigma-Based Approaches. Applied Mechanics and Materials 470, pages 425-428.
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Li Wei & Ma Yi-zhong. (2013) A framework for using six-sigma metrics to evaluate the performance of supply chain. A framework for using six-sigma metrics to evaluate the performance of supply chain.
Ian D. Blackman, Christopher P. Holland & Timothy Westcott. (2013) Motorola's global financial supply chain strategy. Supply Chain Management: An International Journal 18:2, pages 132-147.
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P.R.C. Gopal & Jitesh Thakkar. (2012) A review on supply chain performance measures and metrics: 2000‐2011. International Journal of Productivity and Performance Management 61:5, pages 518-547.
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Adisak Theeranuphattana, John C.S. Tang & Do Ba Khang. (2012) An Integrated Approach to Measuring Supply Chain Performance. Industrial Engineering and Management Systems 11:1, pages 54-69.
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Mahour Mellat Parast. (2011) The effect of Six Sigma projects on innovation and firm performance. International Journal of Project Management 29:1, pages 45-55.
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Yong Kim, Eun Jeong Kim & Min Gyo Chung. (2010) A Six Sigma‐based method to renovate information services. Library Hi Tech 28:4, pages 632-647.
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Lie-Chien Lin & Tzu-Su Li. (2010) An integrated framework for supply chain performance measurement using six-sigma metrics. Software Quality Journal 18:3, pages 387-406.
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B. Tjahjono, P. Ball, V.I. Vitanov, C. Scorzafave, J. Nogueira, J. Calleja, M. Minguet, L. Narasimha, A. Rivas, A. Srivastava, S. Srivastava & A. Yadav. (2010) Six Sigma: a literature review. International Journal of Lean Six Sigma 1:3, pages 216-233.
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Rodney McAdam & Shirley‐Ann Hazlett. (2010) An absorptive capacity interpretation of Six Sigma. Journal of Manufacturing Technology Management 21:5, pages 624-645.
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Mohamed Gamal Aboelmaged. (2010) Six Sigma quality: a structured review and implications for future research. International Journal of Quality & Reliability Management 27:3, pages 268-317.
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Craig Shepherd & Hannes Günter. 2011. Behavioral Operations in Planning and Scheduling. Behavioral Operations in Planning and Scheduling 105 121 .
A. Ramaa, T. M. Rangaswamy & K. N. Subramanya. (2009) A Review of Literature on Performance Measurement of Supply Chain Network. A Review of Literature on Performance Measurement of Supply Chain Network.
Lie‐Chien Lin, Tzu‐Su Li & Judy P. Kiang. (2008) A continual improvement framework with integration of CMMI and six‐sigma model for auto industry. Quality and Reliability Engineering International 25:5, pages 551-569.
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Sameer Kumar, Anthony D. Wolfe & Katherine A. Wolfe. (2008) Using Six Sigma DMAIC to improve credit initiation process in a financial services operation. International Journal of Productivity and Performance Management 57:8, pages 659-676.
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Jingyue Xu. (2008) A Six Sigma-Based Methodology for Performance Measurement of a Supply Chain. A Six Sigma-Based Methodology for Performance Measurement of a Supply Chain.
Xingxing Zu, Lawrence D. Fredendall & Thomas J. Douglas. (2008) The evolving theory of quality management: The role of Six Sigma. Journal of Operations Management 26:5, pages 630-650.
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Nancy Ettlinger. (2008) The predicament of firms in the new and old economies: a critical inquiry into traditional binaries in the study of the space-economy. Progress in Human Geography 32:1, pages 45-69.
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Adisak Theeranuphattana & John C.S. Tang. (2007) A conceptual model of performance measurement for supply chains. Journal of Manufacturing Technology Management 19:1, pages 125-148.
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Shuenn‐Ren Cheng, Bi‐Min Hsu & Ming‐Hung Shu. (2007) Fuzzy testing and selecting better processes performance. Industrial Management & Data Systems 107:6, pages 862-881.
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Ismail Sila, Maling Ebrahimpour & Christiane Birkholz. (2006) Quality in supply chains: an empirical analysis. Supply Chain Management: An International Journal 11:6, pages 491-502.
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Craig Shepherd & Hannes Günter. (2006) Measuring supply chain performance: current research and future directions. International Journal of Productivity and Performance Management 55:3/4, pages 242-258.
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Charles R. GowenIIIIII & William J. Tallon. (2005) Effect of technological intensity on the relationships among Six Sigma design, electronic-business, and competitive advantage: A dynamic capabilities model study. The Journal of High Technology Management Research 16:1, pages 59-87.
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Rodney McAdam, Shirley‐Ann Hazlett & Joan Henderson. (2005) A CRITICAL REVIEW OF SIX SIGMA: EXPLORING THE DICHOTOMIES. International Journal of Organizational Analysis 13:2, pages 151-174.
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Robert D. Pritchard. 2004. Encyclopedia of Applied Psychology. Encyclopedia of Applied Psychology 121 125 .
B.M.M.M Tennakoon & T.M.B. Palawatta. (2015) A Case Study on Application of DMAIC to Improve Delivery Efficiency. SSRN Electronic Journal.
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