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Total Quality Management & Business Excellence Volume 18, 2007 - Issue 4
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Original Articles

The Impact of Website Quality Dimensions on Customer Satisfaction in the B2C E-commerce Context

Hsiu-Fen Lin Department of Shipping and Transportation Management, National Taiwan Ocean University, Keelung, TaiwanCorrespondence[email protected]
Pages 363-378 | Published online: 05 Oct 2010

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