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Total Quality Management & Business Excellence Volume 18, 2007 - Issue 4
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Original Articles

Web-based Measurement of the Level of Implementation of TQM in Indian Industries

G. Karuppusami Mechanical Engineering Department, Kumaraguru College of Technology, IndiaCorrespondence[email protected]
&
R. Gandhinathan Mechanical Engineering Department, PSG College of Technology, India
Pages 379-391 | Published online: 05 Oct 2010

Citations (5)

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Anu P. Anil & K. P. Satish. (2019) Enhancing customer satisfaction through total quality management practices – an empirical examination. Total Quality Management & Business Excellence 30:13-14, pages 1528-1548.
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Articles from other publishers (4)

Biju Augustine Puthanveettil, Shilpa Vijayan, Anil Raj & Sajan MP. (2020) TQM implementation practices and performance outcome of Indian hospitals: exploratory findings. The TQM Journal 33:6, pages 1325-1346.
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Anu P. Anil & Satish K.P.. (2019) TQM practices and its performance effects – an integrated model. International Journal of Quality & Reliability Management 36:8, pages 1318-1344.
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Barbara Aquilani, Cecilia Silvestri, Alessandro Ruggieri & Corrado Gatti. (2017) A systematic literature review on total quality management critical success factors and the identification of new avenues of research. The TQM Journal 29:1, pages 184-213.
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Faisal Talib, Zillur Rahman & Asif Akhtar. (2012) An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India. Service Business 7:2, pages 275-306.
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