Citations (79)
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Carlos J. F. Cândido & Luís M. F. R. Ferreira. (2022) Determinants of expected performance after ISO 9001 certification withdrawal. Total Quality Management & Business Excellence 33:15-16, pages 1691-1717.
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Carla Casteleiro & Luís Mendes. (2022) Exploring the influence of quality management systems in work engagement and psychological empowerment in private institutions of social solidarity. Total Quality Management & Business Excellence 33:3-4, pages 243-277.
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Huiming Liu, Su Wu, Chongwen Zhong & Ying Liu. (2021) An empirical exploration of quality management practices and firm performance from Chinese manufacturing industry. Total Quality Management & Business Excellence 32:15-16, pages 1694-1712.
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Frederic Marimon, Nuno Melão & Ramon Bastida. (2021) Motivations and benefits of quality management systems in social services: mediation of the implementation process. Total Quality Management & Business Excellence 32:7-8, pages 693-718.
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Leonardo Stertz Sfreddo, Guilherme Bergmann Borges Vieira, Gabriel Vidor & Carlos Honorato Schuch Santos. (2021) ISO 9001 based quality management systems and organisational performance: a systematic literature review. Total Quality Management & Business Excellence 32:3-4, pages 389-409.
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Tajammal Hussain, Jacob Kjær Eskildsen & Rick Edgeman. (2020) The intellectual structure of research in ISO 9000 standard series (1987–2015): a Bibliometric analysis. Total Quality Management & Business Excellence 31:11-12, pages 1195-1224.
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Francisco Javier BALLINa, Luis VALDÉs & Eduardo Del Valle. (2020) The Signalling Theory: The Key Role of Quality Standards in the Hotels Performance. Journal of Quality Assurance in Hospitality & Tourism 21:2, pages 190-208.
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Sandra Esgarrancho & Carlos J. F. Cândido. (2020) Firm preparation for ISO 9001 certification – the case of the hotel industry in Portugal. Total Quality Management & Business Excellence 31:1-2, pages 23-42.
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Fiorenzo Franceschini, Maurizio Galetto & Luca Mastrogiacomo. (2018) ISO 9001 certification and failure risk: any relationship?. Total Quality Management & Business Excellence 29:11-12, pages 1279-1293.
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Merce Bernardo, Katerina Gotzamani, Fotis Vouzas & Marti Casadesus. (2018) A qualitative study on integrated management systems in a non-leading country in certifications. Total Quality Management & Business Excellence 29:3-4, pages 453-480.
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Kristina Zgodavova, Oto Hudec & Pavol Palfy. (2017) Culture of quality: insight into foreign organisations in Slovakia. Total Quality Management & Business Excellence 28:9-10, pages 1054-1075.
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Nuno Filipe Melão, Sara Maria Guia & Marlene Amorim. (2017) Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services. Total Quality Management & Business Excellence 28:7-8, pages 840-857.
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Manuel E. Sansalvador & José M. Brotons. (2015) Valuation of the option of abandoning ISO 9001 certification: an empirical study in Spain. Total Quality Management & Business Excellence 26:11-12, pages 1255-1268.
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Carmen Jaca & Evangelos Psomas. (2015) Total quality management practices and performance outcomes in Spanish service companies. Total Quality Management & Business Excellence 26:9-10, pages 958-970.
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Nuno Filipe Melão & Sara Maria Guia. (2015) Exploring the impacts of ISO 9001 on small- and medium-sized social service institutions: a multiple case study. Total Quality Management & Business Excellence 26:3-4, pages 312-326.
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Chee Ming Ong, Yunus Kathawala & Nabeel Sawalha. (2015) A Model for ISO 9000 Quality Management System Maintenance. Quality Management Journal 22:2, pages 11-32.
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Vathsala Wickramasinghe & Shyama Perera. (2014) Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance. Total Quality Management & Business Excellence 25:11-12, pages 1280-1294.
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Piotr Kafel & Tadeusz Sikora. (2014) The level of management maturity in the Polish food sector and its relation to financial performance. Total Quality Management & Business Excellence 25:5-6, pages 650-663.
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Ján Závadský & Zuzana Závadská. (2014) Utilisation of business process models in managerial practice: An empirical study in Slovak companies certified to the ISO 9001 standard. Total Quality Management & Business Excellence 25:3-4, pages 319-337.
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Evangelos
L. Psomas. (2013) The effectiveness of the ISO 9001 quality management system in service companies. Total Quality Management & Business Excellence 24:7-8, pages 769-781.
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Alexandra Simon, Merce Bernardo, Stanislav Karapetrovic & Marti Casadesus. (2013) Implementing integrated management systems in chemical firms. Total Quality Management & Business Excellence 24:3-4, pages 294-309.
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Virginia
Fernández Pérez & Leopoldo Gutiérrez Gutiérrez. (2013) External managerial networks, strategic flexibility and organisational learning: A comparative study among non-QM, ISO and TQM firms. Total Quality Management & Business Excellence 24:3-4, pages 243-258.
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Raoudha Kammoun & Belaid Aouni. (2013) ISO 9000 adoption in Tunisia: experiences of certified companies. Total Quality Management & Business Excellence 24:3-4, pages 259-274.
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S. Karthi, S.
R. Devadasan, R. Murugesh, C.
G. Sreenivasa & N.
M. Sivaram. (2012) Global views on integrating Six Sigma and ISO 9001 certification. Total Quality Management & Business Excellence 23:3-4, pages 237-262.
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Angélica Martínez-Zarzuelo, Jesús Miguel Rodríguez-Mantilla & María José Fernández-Díaz. (2022) Improvements in climate and satisfaction after implementing a quality management system in education. Evaluation and Program Planning 94, pages 102119.
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Daniel Prajogo, Anand Nair & Pavel Castka. (2022) The Effects of External Auditors and Certification Bodies on the Operational and Market-Oriented Outcomes of ISO 9001 Implementation. IEEE Transactions on Engineering Management 69:4, pages 1447-1458.
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Luís M.F.R. Ferreira & Carlos J.F. Cândido. (2021) Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents. International Journal of Production Economics 233, pages 108024.
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Mohamed Kossaï, Hassan Obeid & Younes Ben Zaied. (2021) ICT, Human Capital, Organizational Practices and Firm Profitability of Tunisian Manufacturing SMEs in the Electrical and Electronics Industry. Management & Avenir N° 121:1, pages 103-123.
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Pedro Carrasco Jiménez. (2020) Análisis de las empresas de turismo activo en España. ROTUR. Revista de Ocio y Turismo 14:2, pages 37-54.
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Rateb Jalil Sweis, Rawan Ali Saleh, Yousra Sharaireh & Alireza Moarefi. (2019) An investigation of the satisfaction of project managers and team members. International Journal of Quality & Reliability Management 36:5, pages 708-734.
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Muhammad Usman, Muhammad Shafiq, Matteo Savino, Zahid Rashid, Muhammad Irshad Yehya, Ali Akbar Naqvi, Shahid Iqbal & Mariluisa Menanno. (2019) Investigating the Role of QMS implementation on customers’ satisfaction: A Case Study of SMEs. IFAC-PapersOnLine 52:13, pages 2032-2037.
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