Citations (32)
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Gianna Kaplani & Kostas Zafiropoulos. (2022) A model of quality assurance in primary education management. The case of Greece. Cogent Business & Management 9:1.
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Alicia Mateos-Ronco & José Manuel Hernández Mezquida. (2018) Developing a performance management model for the implementation of TQM practices in public education centres. Total Quality Management & Business Excellence 29:5-6, pages 546-579.
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Daniel La Rotta & Jorge Pérez Rave. (2017) A relevant literary space on the use of the European Foundation for Quality Management model: current state and challenges. Total Quality Management & Business Excellence 28:13-14, pages 1447-1468.
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Mª Ángeles Iglesias Madrigal & José Ángel Sanz Lara. (2017) Applying the EFQM model to golf course management. Journal of Sport & Tourism 21:3, pages 223-241.
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V. Raja Sreedharan, R. Raju & S. Srivatsa Srinivas. (2017) A review of the quality evolution in various organisations. Total Quality Management & Business Excellence 28:3-4, pages 351-365.
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Joaquín Gómez Gómez, Micaela Martínez Costa & Ángel R. Martínez Lorente. (2017) EFQM Excellence Model and TQM: an empirical comparison. Total Quality Management & Business Excellence 28:1-2, pages 88-103.
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Ehsan Sadeh & Mansour Garkaz. (2015) Explaining the mediating role of service quality between quality management enablers and students' satisfaction in higher education institutes: the perception of managers. Total Quality Management & Business Excellence 26:11-12, pages 1335-1356.
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Michela Poli, Silvia Pardini, Ilaria Passarelli, Ilaria Citti, Davide Cornolti & Eugenio Picano. (2015) The 4A's improvement approach: a case study based on UNI EN ISO 9001:2008. Total Quality Management & Business Excellence 26:11-12, pages 1113-1130.
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Muhammad Asif & Matthias H.J. Gouthier. (2014) What service excellence can learn from business excellence models. Total Quality Management & Business Excellence 25:5-6, pages 511-531.
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Małgorzata Wiśniewska & Katarzyna A. Szczepańska. (2014) Quality management frameworks implementation in Polish local governments. Total Quality Management & Business Excellence 25:3-4, pages 352-366.
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Muhammad Asif & Cory Searcy. (2014) Determining the key capabilities required for performance excellence in higher education. Total Quality Management & Business Excellence 25:1-2, pages 22-35.
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Articles from other publishers (20)
Effrosyni Taraza, Sofia Anastasiadou, Andreas Masouras & Christos Papademetriou. (2023) Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review. Sustainability 15:10, pages 7971.
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Osama Salih & Rozzeta Dolah. (2022) Implementing business excellence models in Saudi nonprofit organizations and the impact of human resources availability. Measuring Business Excellence 27:2, pages 261-276.
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Andrea Sütőová, Katarína Teplická & Martin Straka. (2022) Application of the EFQM Model in the Education Institution for Driving Improvement of Processes towards Sustainability. Sustainability 14:13, pages 7711.
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Angela Fajsi, Slobodan Morača, Marko Milosavljević & Nenad Medić. (2022) Project Management Maturity and Business Excellence in the Context of Industry 4.0. Processes 10:6, pages 1155.
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José Ramón García-Aranda, Raquel Ortega-Lapiedra & Jara Bernués-Olivan. (2021) Sustainability, Efficiency, and Competitiveness in Rail Mobility: The ADIF-Spain Case Study. Sustainability 13:16, pages 8977.
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Aleksandar Đorđević, Yury Klochkov, Slavko Arsovski, Nikola Stefanović, Luiza Shamina & Aleksandar Pavlović. (2021) The Impact of ICT Support and the EFQM Criteria on Sustainable Business Excellence in Higher Education Institutions. Sustainability 13:14, pages 7523.
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Dilnaz Muneeb, Kok Wei Khong, Christine Ennew & Mohan Avvari. (2020) Conceptualizing and validating resource recombination in context of higher educational institution competitiveness. International Journal of Organizational Analysis 28:4, pages 889-916.
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Loukas Anninos. 2020. Quality Management Principles and Policies in Higher Education. Quality Management Principles and Policies in Higher Education
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Alina Mihaela Dima, Roxana Clodniţchi, Laura Istudor & Iulia Luchian. (2019) Business excellence models in higher education – innovative solutions for management performance. Proceedings of the International Conference on Business Excellence 13:1, pages 38-46.
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Ricardo Simões Santos & António João Pina da Costa Feliciano Abreu. (2019) EFQM model implementation in a Portuguese Higher Education Institution. Open Engineering 9:1, pages 99-108.
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Rozélia Laurett & Luis Mendes. (2019) EFQM model’s application in the context of higher education. International Journal of Quality & Reliability Management 36:2, pages 257-285.
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Gyan Prakash. (2018) Quality in higher education institutions: insights from the literature. The TQM Journal 30:6, pages 732-748.
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José María Ortíz Lozano & Antonio Rúa Vieites. (2017) Gestión de la Calidad y Diseño Específico de los Procesos de Admisión en el Sistema Universitario Español: Estudio de Caso en una Universidad Privada / Quality Management and Specific Design of the Admissions Process in the Spanish University System: Case Study of a Private University. REICE. Revista Iberoamericana sobre Calidad, Eficacia y Cambio en Educación 15.1:2017.
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Stephen Anthony & Jiju Antony. (2016) Academic leadership and Lean Six Sigma. International Journal of Quality & Reliability Management 33:7, pages 1002-1018.
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Mehmet Eymen Eryılmaz, Esen Kara, Ebru Aydoğan, Olcay Bektaş & Duygu Acar Erdur. (2016) Quality Management in the Turkish Higher Education Institutions: Preliminary Findings1. Procedia - Social and Behavioral Sciences 229, pages 60-69.
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Cláudia S. Sarrico & Maria J. Rosa. (2016) Supply chain quality management in education. International Journal of Quality & Reliability Management 33:4, pages 499-517.
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Sofia D. Anastasiadou. (2015) The Roadmaps of Total Quality Management in the Greek Education System According to Deming, Juran, and Crosby in light of the EFQM Model. Procedia Economics and Finance 33, pages 562-572.
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Sofia D. Anastasiadou & Poulcheria A. Zirinoglou. (2015) EFQM Dimensions in Greek Primary Education System. Procedia Economics and Finance 33, pages 411-431.
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Sofia D. Anastasiadou & Poulcheria A. Zirinoglou. (2014) Reliability Testing of EFQM Scale: The Case of Greek Secondary Teachers. Procedia - Social and Behavioral Sciences 143, pages 990-994.
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