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Total Quality Management & Business Excellence Volume 22, 2011 - Issue 7: Business Excellence and Quality Management Systems
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Original Articles

Business excellence in New Zealand: continuous improvement, learning, and change

Lawrence M. Corbett Victoria Management School, Victoria University of Wellington, Wellington, New ZealandCorrespondence[email protected]
&
Linda C. Angell Office of International Exchange Programs, American University of Sharjah, P.O. Box 26666, Sharjah, United Arab Emirates
Pages 755-772 | Published online: 10 Jun 2011

Citations (17)

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Read on this site (10)

Esteban Fernández, Sandra Valle & Guillermo Pérez-Bustamante. (2021) Business excellence practice: efficiency wages versus individual economic incentives. Total Quality Management & Business Excellence 32:13-14, pages 1532-1547.
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Lidia Sanchez-Ruiz, Raquel Gomez-Lopez & Beatriz Blanco. (2020) Barriers to effectively implementing continuous improvement in Spanish firms. Total Quality Management & Business Excellence 31:13-14, pages 1409-1426.
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Tajammal Hussain, Rick Edgeman & Jacob Kjær Eskildsen. (2020) Knowledge-based intellectual structure of research in business excellence (1995–2015). Total Quality Management & Business Excellence 31:11-12, pages 1171-1194.
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Antonella Petrillo, Fabio De Felice & Federico Zomparelli. (2019) Performance measurement for world-class manufacturing: a model for the Italian automotive industry. Total Quality Management & Business Excellence 30:7-8, pages 908-935.
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Karmen Kern Pipan, Boštjan Gomišček & Miroljub Kljajić. (2014) Slovenian national excellence award and total quality management deployment in Slovenian companies. Total Quality Management & Business Excellence 25:7-8, pages 750-762.
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Amir Karimi, Hossein Safari, Seyed Hamid Hashemi & Payam Kalantar. (2014) A study of the Baldrige Award framework using the applicant scoring data. Total Quality Management & Business Excellence 25:5-6, pages 461-477.
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Insu Cho, Joseph Kichul Kim, Heejun Park & Nam-Heung Cho. (2013) The relationship between organisational culture and service quality through organisational learning framework. Total Quality Management & Business Excellence 24:7-8, pages 753-768.
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Jens J. Dahlgaard, Chi-Kuang Chen, Jiun-Yi Jang, Leonardo A. Banegas & Su Mi Dahlgaard-Park. (2013) Business excellence models: limitations, reflections and further development. Total Quality Management & Business Excellence 24:5-6, pages 519-538.
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Rhys Rowland-Jones. (2013) A perspective on United Arab Emirates small and medium-sized enterprises management utilising the European Foundation for Quality Management concepts of excellence. Total Quality Management & Business Excellence 24:1-2, pages 210-224.
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James R. Evans, Matthew W. Ford, Suzanne S. Masterson & Harry S. Hertz. (2012) Beyond performance excellence: research insights from Baldrige recipient feedback. Total Quality Management & Business Excellence 23:5-6, pages 489-506.
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Articles from other publishers (7)

Osama Salih & Rozzeta Dolah. (2022) Implementing business excellence models in Saudi nonprofit organizations and the impact of human resources availability. Measuring Business Excellence 27:2, pages 261-276.
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Lidia Sanchez-Ruiz, Beatriz Blanco & Emma Diaz. (2018) Difficulty in implementing continuous improvement – Rasch measurement analysis. Business Process Management Journal 25:6, pages 1228-1250.
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Jason Miller & Mahour Mellat Parast. (2019) Learning by Applying: The Case of the Malcolm Baldrige National Quality Award. IEEE Transactions on Engineering Management 66:3, pages 337-353.
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Flevy Lasrado & Vijay PereiraFlevy Lasrado & Vijay Pereira. 2018. Achieving Sustainable Business Excellence. Achieving Sustainable Business Excellence 35 58 .
Flevy Lasrado & Christopher Uzbeck. (2017) The excellence quest: a study of business excellence award-winning organizations in UAE. Benchmarking: An International Journal 24:3, pages 716-734.
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Flevy Lasrado. (2017) Perceived benefits of national quality awards: a study of UAE’s award winning organizations. Measuring Business Excellence 21:1, pages 50-64.
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Ana B. Escrig & Lilian M. de Menezes. (2015) What characterizes leading companies within business excellence models? An analysis of “EFQM Recognized for Excellence” recipients in Spain. International Journal of Production Economics 169, pages 362-375.
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