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Total Quality Management & Business Excellence Volume 23, 2012 - Issue 7-8: e-Services – Quality, Satisfaction, Behaviors and Loyalty
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Original Articles

Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions

Kuo-Chien Chang Department of Leisure and Recreation Management, Chihlee Institute of Technology, Taiwan, Republic of ChinaCorrespondence[email protected]
,
Mu-Chen Chen Institute of Traffic and Transportation, National Chiao Tung University, Taiwan, Republic of China
,
Chia-Lin Hsu Department of Business Administration, National Taiwan University of Science and Technology, Taiwan, Republic of China
&
Nien-Te Kuo Department of Tourism Management, Ming Chuan University, Taiwan, Republic of China
Pages 913-930 | Published online: 10 Jan 2012

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Pimtong Tavitiyaman, Xinyan Zhang & Wing Yin Tsang. (2022) How Tourists Perceive the Usefulness of Technology Adoption in Hotels: Interaction Effect of Past Experience and Education Level. Journal of China Tourism Research 18:1, pages 64-87.
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Kuo-Chien Chang, Chia-Lin Hsu, Mu-Chen Chen & Nien-Te Kuo. (2019) How a branded website creates customer purchase intentions. Total Quality Management & Business Excellence 30:3-4, pages 422-446.
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Nien-Te Kuo, Yi-Sung Cheng, Kuo-Chien Chang & Li-Yueh (Lily) Chuang. (2018) The Asymmetric Effect of Tour Guide Service Quality on Tourist Satisfaction. Journal of Quality Assurance in Hospitality & Tourism 19:4, pages 521-542.
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Nien-Te Kuo, Yi-Sung Cheng, Kuo-Chien Chang & Shih-Ming Hu. (2018) Assessing the asymmetric impact of interpretation environment service quality on museum visitor experience and post-visit behavioral intentions: a case study of the National Palace Museum. Asia Pacific Journal of Tourism Research 23:7, pages 714-733.
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Chia-Lin Hsu, Mu-Chen Chen & Vikas Kumar. (2018) How social shopping retains customers? Capturing the essence of website quality and relationship quality. Total Quality Management & Business Excellence 29:1-2, pages 161-184.
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Articles from other publishers (13)

Abdullah Mohammed Sadaa, Yuvaraj Ganesan, Khai Wah Khaw, Alhamzah Alnoor, Sammar Abbas, XinYing Chew & Gül Erkol Bayram. (2022) Based on the perception of ethics in social commerce platforms: Adopting SEM and MCDM approaches for benchmarking customers in rural communities. Current Psychology 42:35, pages 31151-31185.
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Jerry Yuwen Shiu, Shi Ting Liao & Shian-Yang Tzeng. (2023) How does online streaming reform e-commerce? An empirical assessment of immersive experience and social interaction in China. Humanities and Social Sciences Communications 10:1.
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Ida Bagus Nyoman Udayana. (2022) NICHE BASED RELATIONAL CAPABILITY TO INCREASE SALESPEOPLE PERFORMANCE IN SMALL AND MEDIUM ENTERPRISES. Business: Theory and Practice 23:1, pages 141-153.
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Zhenshan Xu, Hong Zhang, Chunhui Zhang, Man Xu & Nan Dong. (2019) Exploring the Role of Emotion in the Relationship Between Museum Image and Tourists’ Behavioral Intention: The Case of Three Museums in Xi’an. Sustainability 11:3, pages 559.
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Ainsworth Anthony Bailey, Carolyn M. Bonifield & Alejandro Arias. (2018) Social media use by young Latin American consumers: An exploration. Journal of Retailing and Consumer Services 43, pages 10-19.
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Ascensión Barroso, Óscar González-López, Ramón Sanguino & María Buenadicha-Mateos. (2018) Analysis and Evaluation of the Largest 500 Family Firms’ Websites through PLS-SEM Technique. Sustainability 10:2, pages 557.
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Kuo-Chien Chang. (2016) Feeling leads to believing: a Kansei-based approach to explore website users’ purchase intention in the travel agency sector. Information Systems and e-Business Management 15:1, pages 21-50.
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Kanchan Patil. (2016) Retail adoption of Internet of Things: Applying TAM model. Retail adoption of Internet of Things: Applying TAM model.
Hanyang Luo, Xinwei Han & Yanan Yu. (2016) The impact of website quality on user loyalty through perceived value and commitment. The impact of website quality on user loyalty through perceived value and commitment.
Weisheng Chiu & Doyeon Won. (2016) Relationship Between Sport Website Quality and Consumption Intentions. Psychological Reports 118:1, pages 90-106.
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Arun Kumar Kaushik, Amit Kumar Agrawal & Zillur Rahman. (2015) Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents. Tourism Management Perspectives 16, pages 278-289.
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Arun Kumar Kaushik & Zillur Rahman. (2015) An alternative model of self-service retail technology adoption. Journal of Services Marketing 29:5, pages 406-420.
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John Ingham, Jean Cadieux & Abdelouahab Mekki Berrada. (2015) e-Shopping acceptance: A qualitative and meta-analytic review. Information & Management 52:1, pages 44-60.
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