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Faridoddin Rezaei, Iman Raeesi Vanani, Amirhosein Jafari & Sanaz Kakavand. (2022) Identification of Influential Factors and Improvement of Hotel Online User-Generated Scores: A Prescriptive Analytics Approach. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-40.
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Norazah Mohd Suki, Nazneen Islam Rony & Norbayah Mohd Suki. (2020) Do gender and income really moderate on employees’ job satisfaction? Insights from Malaysia’s oil and gas industry. International Journal of Management Science and Engineering Management 15:1, pages 47-58.
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Saheb Imani, Pantea Foroudi, Nader Seyyedamiri & Niloofar Dehghani. (2020) Improving employees’ performance through internal marketing and organizational learning: Mediating role of organizational innovation in an emerging market. Cogent Business & Management 7:1.
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Chih-Yang Chao, Pei-Yu Ku, Yi-Ting Wang & Yen-Hui Lin. (2016) The effects of job satisfaction and ethical climate on service quality in elderly care: the case of Taiwan. Total Quality Management & Business Excellence 27:3-4, pages 339-352.
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Arleen Hernández-Díaz, Theany Calderon-Abreu, Maria Amador-Dumois & Mario Córdova-Claudio. (2017) Internal marketing and customer-contact employees’ attitudinal outcomes. Academia Revista Latinoamericana de Administración 30:1, pages 124-143.
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Hui-Ching Weng, Tung-Mei Chen, Wei-Jing Lee, Ching-Sheng Chang, Chia-Tzu Lin & Meng-Ling Wu. (2016) Internal Marketing and Its Moderating Effects between Service-Oriented Encounter and Patient Satisfaction. Acta Paulista de Enfermagem 29:5, pages 506-517.
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Ying-Pin Yeh. (2014) Exploring the impacts of employee advocacy on job satisfaction and organizational commitment: Case of Taiwanese airlines. Journal of Air Transport Management 36, pages 94-100.
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