Citations (8)
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Alberto Bayo-Moriones & Rocio de la Torre. (2022) Analysing the relationship between QM, performance appraisal and pay for performance. Total Quality Management & Business Excellence 33:9-10, pages 1056-1083.
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Eduardo Gomes Salgado, Luiz Alberto Beijo, Paulo Sampaio, Carlos Henrique Pereira Mello & Pedro Saraiva. (2016) ISO 9001 certification in the American Continent: a statistical analysis and modelling. International Journal of Production Research 54:18, pages 5416-5433.
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Zahra Fallah Ebrahimi, Chong Chin Wei & Reza Hosseini Rad. (2015) The impact of the conceptual total quality management model on role stressors. Total Quality Management & Business Excellence 26:7-8, pages 762-777.
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Manuel F. Suárez-Barraza & José Humberto Ablanedo-Rosas. (2014) Total quality management principles: implementation experience from Mexican organisations. Total Quality Management & Business Excellence 25:5-6, pages 546-560.
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Articles from other publishers (4)
Javier Reynoso. (2021) Viewpoint: the need to evolve to a service logic mindset in Latin America. Journal of Services Marketing 36:5, pages 629-636.
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Nathalia Granja, Pedro Domingues, Mónica Cabecinhas, Dominik Zimon & Paulo Sampaio. (2021) ISO 22000 Certification: Diffusion in Europe. Resources 10:10, pages 100.
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Alejandro Bello-Pintado, Ricardo Kaufmann & Javier Merino Diaz de Cerio. (2018) Firms’ entrepreneurial orientation and the adoption of quality management practices. International Journal of Quality & Reliability Management 35:9, pages 1734-1754.
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Laura Zapata-Cantu, Jose Humberto Cantu Delgado & Fernando R. Gonzalez. (2016) Resource and dynamic capabilities in business excellence models to enhance competitiveness. The TQM Journal 28:6, pages 847-868.
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