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Total Quality Management & Business Excellence Volume 24, 2013 - Issue 3-4: Quality, Safety, Environmental Management Systems and the Costs of Quality
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Original Articles

External managerial networks, strategic flexibility and organisational learning: A comparative study among non-QM, ISO and TQM firms

Virginia Fernández Pérez Department of Business Administration, University of Granada, Cartuja s/n 18071, Granada, SpainCorrespondence[email protected]
&
Leopoldo Gutiérrez Gutiérrez Department of Business Administration, University of Granada, Cartuja s/n 18071, Granada, Spain
Pages 243-258 | Published online: 18 Jun 2012

Citations (18)

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Read on this site (2)

Kabir Musa Shuaib, Zhen He & Lisha Song. (2021) Effect of organizational culture and quality management on innovation among Nigerian manufacturing companies: The mediating role of dynamic capabilities. Quality Management Journal 28:4, pages 223-247.
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Ahmad M. Herzallah, Leopoldo Gutiérrez-Gutiérrez & Juan Francisco Munoz Rosas. (2014) Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs. Total Quality Management & Business Excellence 25:5-6, pages 635-649.
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Articles from other publishers (16)

Attique ur Rehman & Muhammad Shakeel Sadiq Jajja. (2022) The interplay of integration, flexibility and coordination: a dynamic capability view to responding environmental uncertainty. International Journal of Operations & Production Management 43:6, pages 916-946.
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Claudio Soregaroli, Alessandro Varacca, Elena Claire Ricci, Silvia Platoni, Pascal Tillie & Stefanella Stranieri. (2022) Voluntary standards as meso‐institutions: A Bayesian investigation of their relationships with transaction governance and risks. Applied Economic Perspectives and Policy 44:4, pages 1660-1681.
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Mirza Kulenović, Ljiljan Veselinović, Aziz Šunje & Ermin Cero. (2022) Understanding the Mechanism of Influence of TQM Practices on Financial Performance: the Mediating Effect of Innovation Performance. Zagreb International Review of Economics and Business 25:1, pages 149-176.
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Mohammad Ali Ibrahim Al Khasabah, Hayatul Safrah Salleh, Nik Hazimah Nik Mat & Siti Nur Atikah Zulkiffli. (2022) The Relationship among Total Quality Management, Operational Performance and Competitive Advantage in the Jordanian Banking Sector. WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS 19, pages 599-613.
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Mohamed Haffar, Rasim Ozcan, Magdalena Radulescu, Nicoleta Isac & Abdelmohsen Nassani. (2021) Hegemony of Network Capabilities, Frugal Innovation and Innovation Strategies: The Innovation Performance Perspective. Sustainability 14:1, pages 2.
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Volkan Yeniaras, Anthony Di Benedetto & Mumin Dayan. (2021) Effects of relational ties paradox on financial and non-financial consequences of servitization: Roles of organizational flexibility and improvisation. Industrial Marketing Management 99, pages 54-68.
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Mulugeta Kebede Adem & Sandeep Singh Virdi. (2020) The effect of TQM practices on operational performance: an empirical analysis of ISO 9001: 2008 certified manufacturing organizations in Ethiopia. The TQM Journal 33:2, pages 407-440.
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Araceli Rojo-Gallego-Burin, Francisco Javier Llorens-Montes, Maria N. Perez-Arostegui & Mark Stevenson. (2020) Ambidextrous supply chain strategy and supply chain flexibility: the contingent effect of ISO 9001. Industrial Management & Data Systems 120:9, pages 1691-1714.
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Gamal Abdualmajed Ali, Haim Hilman & Abdullahi Hassan Gorondutse. (2020) Effect of entrepreneurial orientation, market orientation and total quality management on performance. Benchmarking: An International Journal 27:4, pages 1503-1531.
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Nana Zhang & Liang Mei. (2020) Sustainable Development in the Service Industry: Managerial Learning and Management Improvement of Chinese Retailers. Sustainability 12:4, pages 1430.
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Haim Hilman, Gamal Abdualmajed Ali & Abdullahi Hassan Gorondutse. (2019) The relationship between TQM and SMEs’ performance. International Journal of Productivity and Performance Management 69:1, pages 61-84.
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Daniel Jiménez-Jiménez, Micaela Martínez-Costa & Lorena Para-Gonzalez. (2019) Implications of TQM in firm’s innovation capability. International Journal of Quality & Reliability Management 37:2, pages 279-304.
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Anthony Abiodun Eniola, Gabriel Kolade Olorunleke, Olamide Oluwabusola Akintimehin, John Dean Ojeka & Bushirat Oyetunji. (2019) The impact of organizational culture on total quality management in SMEs in Nigeria. Heliyon 5:8, pages e02293.
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Tomás Félix González-Cruz, Norat Roig-Tierno & Dolores Botella-Carrubí. (2018) Quality management as a driver of innovation in the service industry. Service Business 12:3, pages 505-524.
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Danilo Brozovic. (2018) Strategic Flexibility: A Review of the Literature. International Journal of Management Reviews 20:1, pages 3-31.
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Tomas Gonzalez Cruz, Fernando J. Garrigos-Simon, Sonia Cruz Ros & Yeamduan Narangajavana. 2014. Action-Based Quality Management. Action-Based Quality Management 13 25 .

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