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Total Quality Management & Business Excellence Volume 23, 2012 - Issue 11-12: Quality of Services
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Original Articles

Developing a revised QFD technique to meet the needs of multiple-customer groups: a case of public policy analysis

Chang-Hsi Yu Department of Business Administration, Yu Da University, Taiwan, Republic of ChinaCorrespondence[email protected]
,
Chi-Kuang Chen Department of Industrial Engineering and Management, Yuan Ze University, Taiwan, Republic of China
,
Wan-Hong Chen Department of Business Administration, Yu Da University, Taiwan, Republic of China
&
Hsiu-Chen Chang Department of Accounting and Finance, Yu Da University, Taiwan, Republic of China
Pages 1413-1431 | Published online: 16 Aug 2012

Citations (8)

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Nuzul Azam Haron, Hamzah Abdul-Rahman, Chen Wang & Lincoln C. Wood. (2015) Quality function deployment modelling to enhance industrialised building system adoption in housing projects. Total Quality Management & Business Excellence 26:7-8, pages 703-718.
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Articles from other publishers (7)

Koray ALTUN, Reyhan ÖZCAN BERBER, Recep KURT, Enes BEKTAŞ, Sertan TURAN & Varol KORKMAZ. (2022) Otonom sürüş için ön koltuk geliştirme: Yenilikçi ürün geliştirme vakasıFront seat development for autonomous driving: A case of innovative product development. Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi 37:3, pages 1441-1452.
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Oluwayomi Kayode Babatunde. 2019. Smart Cities and Smart Spaces. Smart Cities and Smart Spaces 296 317 .
Oluwayomi Kayode Babatunde. 2018. E-Planning and Collaboration. E-Planning and Collaboration 1404 1425 .
Xin Tong & Yuyu Tao. (2017) A quantitative evaluating method of the effectiveness of hi-tech industrial cluster policies based on the fuzzy QFD. A quantitative evaluating method of the effectiveness of hi-tech industrial cluster policies based on the fuzzy QFD.
R. Sandra Schillo, Diane A. Isabelle & Abtin Shakiba. (2017) Linking advanced biofuels policies with stakeholder interests: A method building on Quality Function Deployment. Energy Policy 100, pages 126-137.
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Koray Altun, Max von Zedtwitz & Türkay Dereli. (2016) Multi-issue negotiation in quality function deployment: Modified Even-Swaps in new product development. Computers & Industrial Engineering 92, pages 31-49.
Crossref
Oluwayomi Kayode Babatunde. 2016. Smart Cities as a Solution for Reducing Urban Waste and Pollution. Smart Cities as a Solution for Reducing Urban Waste and Pollution 288 316 .

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