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Total Quality Management & Business Excellence Volume 24, 2013 - Issue 3-4: Quality, Safety, Environmental Management Systems and the Costs of Quality
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Original Articles

Quality cost management support system: an effective tool for organisational performance improvement

Alireza Lari Schools of Business, Wake Forest University, Winston-Salem, NC, USACorrespondence[email protected]
&
Arben Asllani Department of Management, College of Business, University of Tennessee at Chattanooga, Chattanooga, TN, USA
Pages 432-451 | Published online: 01 Nov 2012

Citations (26)

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Iman Shafiei, Ehsan Eshtehardian, Farnad Nasirzadeh & Shiva Arabi. (2023) Dynamic modeling to reduce the cost of quality in construction projects. International Journal of Construction Management 23:1, pages 24-37.
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Anitha Moosa & Feng He. (2022) The relationship between green operation and sustainable quality performance: the mediation role of environmental technology. Journal of Environmental Planning and Management 65:8, pages 1414-1435.
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Maja Glogovac & Jovan Filipovic. (2018) Quality costs in practice and an analysis of the factors affecting quality cost management. Total Quality Management & Business Excellence 29:13-14, pages 1521-1544.
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António Ramos Pires, Jorge Novas, Margarida Saraiva & Aida Coelho. (2017) How companies use the information about quality-related costs. Total Quality Management & Business Excellence 28:5-6, pages 501-521.
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Georg Hauer, Julia Kroll, David C. Yen, Patrick S. Chen & Shu-Chiung Lin. (2016) A performance measurement framework for service-oriented marketing. Total Quality Management & Business Excellence 27:11-12, pages 1373-1395.
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Anna Šatanová, Ján Závadský, Mariana Sedliačiková, Marek Potkány, Zuzana Závadská & Miroslava Holíková. (2015) How Slovak small and medium manufacturing enterprises maintain quality costs: an empirical study and proposal for a suitable model. Total Quality Management & Business Excellence 26:11-12, pages 1146-1160.
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Articles from other publishers (20)

Cvetanka Velkoska & Mite Tomov. (2022) Understanding and application of quality costs in automotive manufacturing companies in North Macedonia: empirical study. International Journal of Quality & Reliability Management 40:6, pages 1463-1484.
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Nihad Alhabil & Mohammed Salem. 2023. Explore Business, Technology Opportunities and Challenges ‎After the Covid-19 Pandemic. Explore Business, Technology Opportunities and Challenges ‎After the Covid-19 Pandemic 478 489 .
Evangelos Psomas, Christina Dimitrantzou & Fotios Vouzas. (2021) Practical implications of cost of quality: a systematic literature review. International Journal of Productivity and Performance Management 71:8, pages 3581-3605.
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Niveen Mohammed Ghunaim & Ayham A.M. Jaaron. (2021) The influence of cost of quality on the performance of food manufacturing companies: an empirical study. The TQM Journal 34:4, pages 788-806.
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Mite Tomov & Cvetanka Velkoska. (2022) Contribution of the quality costs to sustainable development. Production Engineering Archives 28:2, pages 164-171.
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Patrycja Kokot-Stępień. (2021) The specificity of the functioning of the quality cost account within the quality management system of an enterprise. Production Engineering Archives 27:4, pages 283-290.
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N F Rayesa & D Y Ali. (2021) Cost of quality model in the practice of apple juice processing business unit in Batu City: a comparison. IOP Conference Series: Earth and Environmental Science 924:1, pages 012067.
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Riyadh Y. Asada, Yathish Kumar & Dr. Wahib Al-Hubaishi. (2021) A REVIEW: MODELS COSTING QUALITY AND ITS IMPACT ON THE PLANNING AND CONTROL PROCESSES IN MANUFACTURING INDUSTRIES. International Journal of Research -GRANTHAALAYAH 9:4, pages 557-570.
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Christina Dimitrantzou, Evangelos Psomas & Fotios Vouzas. (2020) Future research avenues of cost of quality: a systematic literature review. The TQM Journal 32:6, pages 1599-1622.
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Jorge Novas & Margarida Saraiva. (2019) Effects of the use of quality cost information on quality-related learning. Journal of Applied Accounting Research 21:2, pages 283-308.
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Fazal Elahi & Muhammad Ilyas. (2019) Quality management principles and school quality. The TQM Journal 31:4, pages 578-599.
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Flavia Fechete & Anisor Nedelcu. (2019) Performance Management Assessment Model for Sustainable Development. Sustainability 11:10, pages 2779.
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Sérgio Sousa & Eusébio Nunes. (2019) Integrating quality costs and real time data to define quality control. Procedia Manufacturing 38, pages 1600-1607.
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Marta Grabowska & Josu Takala. 2018. Advances in Manufacturing. Advances in Manufacturing 889 898 .
Evrikleia Chatzipetrou & Odysseas Moschidis. (2017) An exploratory analysis of quality costing in Greek F&B enterprises. The TQM Journal 29:2, pages 324-341.
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Myong Chang Lee, Bong Sun Hwang, Sang Jun Park, Min Gyu Kim, Dong Chun Kim & Wan Seon Shin. (2016) A Research on the Development of Quality Cost Management System for Power Industry. Journal of the Korean Society for Quality Management 44:4, pages 713-733.
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EYRIKLEIA CHATZIPETROU & Odysseas Moschidis. (2016) Quality costing: a survey in Greek supermarkets using multiple correspondence analysis. International Journal of Quality & Reliability Management 33:5.
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Tahir Mumtaz Malik, Rameez Khalid, Ali Zulqarnain & Syed Amir Iqbal. (2016) Cost of quality: findings of a wood products ' manufacturer. The TQM Journal 28:1, pages 2-20.
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Mariana Sedliacikova, Anna Satanova, Jan Zavadsky & Zuzana Zavadska. (2015) Quality Cost Monitoring Models in Practice of Woodworking Company in Slovakia. Procedia Economics and Finance 26, pages 77-81.
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Anna Satanova & Mariana Sedliacikova. (2015) Model for Controllinng the Total Costs of Quality. Procedia Economics and Finance 26, pages 2-6.
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