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Total Quality Management & Business Excellence Volume 27, 2016 - Issue 3-4
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Original Articles

The role of human resource management practices in bank performance

Abdul Kadar Muhammad MasumDepartment of Business Administration, International Islamic University Chittagong, Chittagong, Bangladesh;Department of Administrative Studies & Politics, Faculty of Economics and Administration, University of Malaya, Kuala Lumpur, MalaysiaCorrespondence[email protected]
,
Md. Abul Kalam AzadDepartment of Business Administration, International Islamic University Chittagong, Chittagong, Bangladesh;Department of Applied Statistics, Faculty of Economics and Administration, University of Malaya, Kuala Lumpur, Malaysia
&
Loo-See BehDepartment of Administrative Studies & Politics, Faculty of Economics and Administration, University of Malaya, Kuala Lumpur, Malaysia
Pages 382-397 | Published online: 21 Jan 2015

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Xiang-Qian Lin, You-Cheng Chen, Chih-Hsing Liu & Yong-Quan Li. (2023) Measuring creativity: role of service quality management, knowledge sharing and social interaction. Total Quality Management & Business Excellence 34:1-2, pages 1-18.
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Juan José Tarí, Jorge Pereira-Moliner, José F. Molina-Azorín & María D. López-Gamero. (2020) Quality standards and competitive advantage: the role of human issues in tourism organizations. Current Issues in Tourism 23:20, pages 2515-2532.
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Robert Jack, Yimin Huang, Jian-Min (James) Sun & Fei Guo. (2019) Internationalisation of Chinese banks and financial institutions and its implications for IHRM. The International Journal of Human Resource Management 30:14, pages 2121-2136.
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Mohammad Nourani, Evelyn Shyamala Devadason, Qian Long Kweh & Wen-Min Lu. (2017) Business excellence: the managerial and value-creation efficiencies of the insurance companies. Total Quality Management & Business Excellence 28:7-8, pages 879-896.
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Articles from other publishers (13)

Mohammad Salman, Imran Anwar, Showkat Ahmad Ganie & Imran Saleem. (2023) Impact of Human Resource Management Practices on Organizational Performance: Evidence From the Indian Banking Industry. Management and Labour Studies.
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Chi Huu Phuong Ho & Kiet Tuan Nguyen. (2021) Do management practices and competition levels increase commercial bank profits? Evidence from Can Tho, Viet Nam. Journal of Small Business and Enterprise Development 29:1, pages 93-105.
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Nadežda Jankelová & Zuzana Joniaková. (2021) Communication Skills and Transformational Leadership Style of First-Line Nurse Managers in Relation to Job Satisfaction of Nurses and Moderators of This Relationship. Healthcare 9:3, pages 346.
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Rabia Mazhar, Muhammad Adnan Sarwar, Muhammad Yousaf Malik, Muhammad Nazam & Saman Mazhar. (2020) Impact of High Performance Work Systems on Organizational Performance. International Journal of Asian Business and Information Management 11:4, pages 16-28.
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Cong Xu, Guo-liang Yang, Jian-bo Yang, Yu-wang Chen & Hua-ying Zhu. 2020. Data Science and Productivity Analytics. Data Science and Productivity Analytics 311 335 .
Yi-Hsuan Lee, Chan Hsiao, Hsin-Yi Chan & I-Chen Lee. (2019) Explorations of employee-based brand equity in the banking industry from a perceived-leadership perspective. International Journal of Bank Marketing 38:2, pages 425-455.
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Yuanqiao Chen, Xiaoqiang Zhang, Bomin Bian & Haohua Li. (2019) Optimal Staffing Policy in Commercial Banks Under Seasonal Demand Variation. IEEE Access 7, pages 121111-121126.
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Alima Aktar & Faizuniah Pangil. (2018) Mediating role of organizational commitment in the relationship between human resource management practices and employee engagement. International Journal of Sociology and Social Policy 38:7-8, pages 606-636.
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Farzad Fesharaki & Saied Sehhat. (2018) Islamic human resource management (iHRM) enhancing organizational justice and employees’ commitment. Journal of Islamic Marketing 9:1, pages 204-218.
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Jiasen Sun, Chun Wang, Xiang Ji & Jie Wu. (2017) Performance evaluation of heterogeneous bank supply chain systems from the perspective of measurement and decomposition. Computers & Industrial Engineering 113, pages 891-903.
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Adeel Ahmed, Mohd Anuar Arshad, Arshad Mahmood & Sohail Akhtar. (2017) Neglecting human resource development in OBOR, a case of the China–Pakistan economic corridor (CPEC). Journal of Chinese Economic and Foreign Trade Studies 10:2, pages 130-142.
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Rakesh Raut, Naoufel Cheikhrouhou & Manoj Kharat. (2017) Sustainability in The Banking Industry: A Strategic Multi-Criterion Analysis. Business Strategy and the Environment 26:4, pages 550-568.
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Bala Salisu & Bagher Abbaspour. (2016) Critical Success Factors and Tools for Working the Total Quality Management Revolutions in Management Practice: A Review. SSRN Electronic Journal.
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