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Original Articles

Guiding the guides: developing indicators of tour guides’ service quality

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Thi Anh Van Nguyen, David Tucek & Nhat Tan Pham. (2023) Indicators for TQM 4.0 model: Delphi Method and Analytic Hierarchy Process (AHP) analysis. Total Quality Management & Business Excellence 34:1-2, pages 220-234.
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Tianyu Fu, Shuhao Li, Jie Xu, Min Liu & Kaiyue Yu. (2022) Exploring antecedents and consequences of tourists’ perceived relationship investment from new perspectives in the tour group context. Asia Pacific Journal of Tourism Research 27:9, pages 925-939.
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Ana Brochado, Jenny Souto & Fernando Brochado. (2021) Dimensions of Sustainable Tour Experiences. Journal of Quality Assurance in Hospitality & Tourism 22:5, pages 625-648.
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Truong Thi Hue & Nguyen Kieu Oanh. (2023) Antecedents of green brand equity: Delphi method and Analytic Hierarchy Process analysis. Journal of Cleaner Production 403, pages 136895.
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Truong Thi Hue & Nguyen Thi Thanh Huyen. 2023. Contemporary Economic Issues in Asian Countries: Proceeding of CEIAC 2022, Volume 1. Contemporary Economic Issues in Asian Countries: Proceeding of CEIAC 2022, Volume 1 605 622 .
Shuhao Li, Guofu Chen, Min Liu, Jie Xu, Jie Cao & Jie Yang. (2022) How does tour guide humor influence tourist citizenship behavior?. Journal of Hospitality and Tourism Management 50, pages 108-118.
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Erdoğan KOÇ. (2021) İŞLETMELERDE DUYGUSAL ZEKANIN ROLÜ, ÖNEMİ VE POTANSİYELİ: UYGULAMALAR VE ÖRNEKLER. Bandırma Onyedi Eylül Üniversitesi Sosyal Bilimler Araştırmaları Dergisi 4:2, pages 21-46.
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Sung-Ta Liu. (2020) Comparing the perspectives of municipal tourism departments and cultural departments on urban cultural-tourism development. Journal of Destination Marketing & Management 16, pages 100432.
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