Citations (20)
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Kareem M. Selem, Muhammad Haroon Shoukat, Ali Elsayed Shehata, Johnny T. Amora & Muhammad Shakil Ahmad. (2023) A Multilevel Modeling Investigation of Hotel Activity Recovery: Scale Development of Workplace Health Measures Post-COVID-19. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-31.
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Xiang-Qian Lin, You-Cheng Chen, Chih-Hsing Liu & Yong-Quan Li. (2023) Measuring creativity: role of service quality management, knowledge sharing and social interaction. Total Quality Management & Business Excellence 34:1-2, pages 1-18.
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Jelena Ruso, Maja Glogovac, Jovan Filipović & Veljko Jeremić. (2022) Employee Fluctuation in Quality Management Profession: Exploiting Social Professional Network Data. Engineering Management Journal 34:4, pages 511-525.
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Chen-Lung Yang, Shu-Ping Lin, Ya-Hui Chan, Myung Kyo Kim & Chwen Sheu. (2021) Dissecting supply chain integration: impact of integration quality on customer-oriented performance. Total Quality Management & Business Excellence 32:11-12, pages 1271-1289.
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Danilo Marchiori & Luís Mendes. (2020) Knowledge management and total quality management: foundations, intellectual structures, insights regarding evolution of the literature. Total Quality Management & Business Excellence 31:9-10, pages 1135-1169.
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Neetu Yadav & André de Waal. (2020) Comparison of Indian with Asian organizations using the high performance organization framework: an empirical approach. Journal of Transnational Management 25:3, pages 176-194.
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Lalit K. Toke & Shyamkumar D. Kalpande. (2020) Total quality management in small and medium enterprises: An overview in Indian context. Quality Management Journal 27:3, pages 159-175.
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Articles from other publishers (13)
Francesco Schiavone, Maria Cristina Pietronudo, Annamaria Sabetta & Marco Ferretti. (2022) Total quality service in digital era. The TQM Journal 35:5, pages 1170-1193.
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Oluwaseun Niyi Anifowose, Matina Ghasemi & Banji Rildwan Olaleye. (2022) Total Quality Management and Small and Medium-Sized Enterprises’ (SMEs) Performance: Mediating Role of Innovation Speed. Sustainability 14:14, pages 8719.
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Tayseer Zatar. (2022) Achieving Firm Financial Performance Through the Just-In-Time Supply Chain, Quality Management, and Supply Chain Integration: The Moderating Role of IT Advancement. Marketing and Management of Innovations 13:4, pages 136-151.
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Sulaiman Mohammed Khalid, Khairul Anuar Mohd Ali, Zafir Khan Mohamed Makhbul, Mohd Helmi Ali & Siti Daleela Mohd Wahid. (2021) Exploring the Effects of a Modified Higher Education Performance Service Quality Model on Organisational Sustainability: The Case of Malaysian Polytechnics. Sustainability 13:14, pages 8105.
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Nancy Bouranta. (2020) Does transformational leadership influence TQM practices? A comparison analysis between manufacturing and service firms. The TQM Journal 33:3, pages 706-728.
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Youssef Elhaoussine. 2021. Digitalization of Decentralized Supply Chains During Global Crises. Digitalization of Decentralized Supply Chains During Global Crises
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Yaw Agyabeng-Mensah, Ebenezer Afum, Carin Agnikpe, Jiaxin Cai, Esther Ahenkorah & Essel Dacosta. (2020) Exploring the mediating influences of total quality management and just in time between green supply chain practices and performance. Journal of Manufacturing Technology Management 32:1, pages 156-175.
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Kornilia Skarpeta, Maria Koemtzi & Dimitrios Aidonis. (2019) Measuring internal service quality: the case of the Greek public higher education institutions. The TQM Journal 32:2, pages 268-287.
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Emmanuel (Manos) Kalargiros, Cindy Strickler, Long Pham, Thomas DeNardin & Tatyana N Coomer. (2019) Barriers to the Success of Total Quality Management Implementation in Vietnam's Textile and Garment Companies. International Journal of Strategic Decision Sciences 10:3, pages 57-73.
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Hasan Dinçer, Serhat Yüksel & Luis Martínez. (2019) Interval type 2-based hybrid fuzzy evaluation of financial services in E7 economies with DEMATEL-ANP and MOORA methods. Applied Soft Computing 79, pages 186-202.
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Flavia Fechete & Anisor Nedelcu. (2019) Performance Management Assessment Model for Sustainable Development. Sustainability 11:10, pages 2779.
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Nancy Bouranta, Evangelos Psomas, Manuel F. Suárez-Barraza & Carmen Jaca. (2019) The key factors of total quality management in the service sector: a cross-cultural study. Benchmarking: An International Journal 26:3, pages 893-921.
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Ozlem Ayaz Arda, Erkan Bayraktar & Ekrem Tatoglu. (2019) How do integrated quality and environmental management practices affect firm performance? Mediating roles of quality performance and environmental proactivity. Business Strategy and the Environment 28:1, pages 64-78.
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